Job details

Student - Student Involvement Office Assistant

Student Involvement Office Assistants provide high-quality customer service to the Southern New Hampshire University community. General duties include clerical task such as filing, scheduling meetings, answering calls and assisting students and staff who frequent the office. Employees must, on occasion, be willing to work flexible hours, late nights and weekends. This position also supports the Office of Student Involvement in general, and employees may participate in special projects as assigned. Our student employees are essential in helping us build community and support others finding a sense of belonging at SNHU and getting students involved is essential to this mission. We look to hire students who demonstrate integrity.

Key Job Responsibilities:

Greet visitors to the office and assist them with requests and questions
Schedule staff appointments through the use of Microsoft Outlook
Assist with all clerical duties to include answering the telephone, transferring calls, scanning and filing documents, sorting mail, message taking, data input, copying, filing etc.
Assist with large departmental projects and programs throughout the year to include Orientation, Opening Weekend and Homecoming Weekend
Perform other duties as assigned

Expectations:

Provide world class customer service
Must be self-motivated and able to work independently in difficult situations with little supervision
Maintain a positive attitude during all shifts and be a role model for colleagues
Arrive at all shifts on-time and stay until the end of the shift
Wear appropriately designated and provided attire
Must be committed to creating and supporting an inclusive community
Attend monthly staff meeting with supervisor and employee appreciation events

Minimum Qualifications

Must be a full time enrolled student in an Undergraduate Day or Graduate Day Program
This position is available for Work Study students only

Learning Goals:

Students working in the Office of Student Involvement will deepen their understanding around the 5 values through learning that will take place on the job, through the opportunity to attend conferences, monthly individual staff training, department semester trainings and celebrations. These values are:

Community: Fostering a sense of belonging through intentional engagement opportunities
Continual Improvement: Assessing and evaluating to strive for personal and programmatic growth
Inclusivity: Providing opportunities for the diverse needs and interests of our community
Integrity: Operating in a manner marked by honesty and authenticity
Teamwork: Cultivating an atmosphere of supportive interdependence

By Southern New Hampshire University

Southern New Hampshire University is dedicated to transforming the lives of learners. Our success is defined by our students’ success. By relentlessly challenging the status quo and providing the best support in higher education, we expand access ...

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FUNDING

Other

INDUSTRY

Colleges & Universities

TEAM SIZE

10000+

LOCATION

Hybrid, based in Manchester, NH

DATE POSTED