Job details

Senior Sales Operations Analyst

We are a small, fast-moving team with the mission to solve the biggest challenges facing the media and entertainment industry.

Suite enables teams to effortlessly store, share, and edit media files, just as if everyone were working from the same local drive. Teams can now forget about dealing with lengthy downloads or syncing issues, saving them countless hours/days on each project, freeing up artists to focus on their creativity.

About the Role

We're seeking a dynamic Senior Sales Operations Analyst to join our operations team.

This role is pivotal in scaling our internal systems and processes as well as improving efficiencies across the organization. You will blend high-level strategic thinking with on-the-ground execution – working closely with sales, customer success, finance, and product teams.

This is an opportunity to influence how we build and scale our go-to-market efforts and offers a variety of growth opportunities. As a fast-moving start-up, we embrace a culture where everyone wears many hats and is eager to tackle both strategic initiatives and hands-on tasks.

Your Day-to-Day:

Systems & Operations:
- Improve current systems, with an initial focus on our CRM.
- Ensure data accuracy and consistency within the CRM system.
- Manage account and opportunity ownership, as well as territory management.
- Scope and build necessary run-the-business reporting to help sales, customer success, and marketing succeed together as a team.
- Document and maintain processes across sales, customer success, and finance.
- Identify areas for improvement, pitch your ideas, and implement them.
Revenue Operations:
- Play a major role in Suite’s order-to-cash process.
- Ensure billing is complete and accurate for month-end close.
- Provide timely and accurate monthly reporting in collaboration with the COO.
- Scope and implement automation to further accelerate the scaling of Suite's processes.
Collaboration & Support:
- Work cross-functionally to identify areas for improvement.
- Support sales teams with pipeline management and sales forecasting.
- Onboard new hires by provisioning systems access and training them on best practices.
- Engage in various tasks as we grow and evolve—be prepared to wear many hats!

Who you are:

Experience: 3-7 years in finance, sales/revenue operations, or analytics.
Process-Oriented: Directly owned or deeply involved in process and system improvements.
Analytical: An affinity towards numbers; you also enjoy donning an “accounting” hat to trace the trail of numbers.
Communicative: Excellent written and spoken English skills.
Hands-On: Willing to dive deep into processes and execute projects end-to-end.
Adaptable: Flexible and able to adjust to new challenges as the company grows.
Proactive Learner: Enthusiastic about learning and trying new things.
Team Player: Enjoy working both collaboratively and independently.
Impact Driver: Eager to shape the company, culture, and team.
Driven: Looking for more than "just another job" and ready to make a difference.