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Director-Clinical Services - Recovery

Director-Clinical Services - Recovery | English Mountain Recovery | Sevierville, Tennessee

About the Job:

PURPOSE STATEMENT:

The Director of Clinical Services is responsible for the management and oversight of the day-to-day operations of the clinical department, planning, implementation, and evaluation of clinical care systems and for client health outcomes attributable to clinical practice. Provides direct supervision to clinical staff and indirect guidance to other staff regarding clinical programming and treatment expectations to ensure effective & safe therapeutic practices are being provided. Leads all aspects of the counseling/social work programs including Psychosocial Assessments, conducting groups, facilitating family therapies, and developing, implementing, and reviewing Treatment Plans. Oversees all clinical programs, monitoring the multidisciplinary treatment team process, monitoring discharge planning and community resource referral.

Roles and Responsibilities:

ESSENTIAL FUNCTIONS:

· Plans. develops and implements evidence-based quality programming including all clinical unit schedules, as part of the therapeutic environment. Reviews the progress, quality, and effectiveness of all clinical programs.

· Provides support and instruction as needed to direct care staff to ensure they adequately understand the treatment program and service delivery expectations to clients based on the clients’ individual treatment plans and clinical needs.

· Ensures that all clinical programming, staffing, and documentation is in accordance with regulatory agencies and standards of care. Ensures that all programming is clinically relevant and appropriate to client needs.

· Establishes methods for evaluating clinical care practices, formulates plans for new programs and changes to existing programs, and initiates and/or utilizes studies and research applicable to the development of clinical services.

· Leads a team of highly engaged members through hiring, orienting, performance assessment and management, motivating, training, scheduling, and coaching to meet department goals and ensure effective and efficient department operation.

· Provides clinical consultation, oversight of case planning and care coordination.

· Ensures all clinical staff conduct individual, family and collateral contacts and document all contacts in the medical record.

· Monitors and reviews discharge plans and after-care for clients by the clinical staff. Ensures that they are arranged and appropriate.

· Reviews and audits charts for documentation – both quality and completeness. Reviews caseloads regularly to ensure appropriate utilization of services.

· Directs and oversees program operations, including budget management, developing marketing and strategic plans and independent decision making for program requiring clinical expertise.

· Coordinates with marketing to develop and implement Community Relations and Referral Development Program for the facility. Offers suggestions to promote a positive, professional image, which helps to define an appropriately broad niche in the general and Behavioral Health Care marketplace.

· Provides onsite coverage for other programs when needed, develops, and executes new programs according to market needs and may provide training, case consultation and on call coverage during and after program hours as needed.

· Maintains an awareness of community and market-related activities which includes knowledge of the activities of other providers, needs of local payors and the political climate related to mental health.

· Responsible for a limited caseload as needed.

· Schedule and facilitate regularly occurring treatment team meetings.

· Provides individual and group supervision to clinicians.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

· Master’s Degree from an accredited school in clinical, psychology or social service related field.

· Five or more years’ experience working with the population of the facility required.

· Skills in therapy and assessment, considerable knowledge of social work principles and practice, social health and welfare programs and laws governing eligibility for these programs; regulatory standards.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

· Licensed counselor/social worker/psychologist preferred or as required by the state and for the area of clinical expertise.

· CPR certification and de-escalation training required (training available upon hire and offered by facility).

· First aid may be required based on state or facility.

SUPERVISORY REQUIREMENTS:

Three or more years’ supervisory/management experience required, preferably in social/clinical services.

Why English Mountain Recovery?English Mountain Recovery offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. English Mountain Recovery is an EOE.

Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Director-Clinical Services - Recovery, Summit BHC

As the Director of Clinical Services - Recovery at English Mountain Recovery, you will be at the forefront of shaping the therapeutic environment for our clients. This pivotal role involves overseeing the clinical department's daily operations, ensuring that our care systems are effective and focused on achieving optimal health outcomes for our clients. You’ll provide direct oversight to our clinical staff, guiding them on treatment expectations and programming. With your leadership, you’ll develop and evaluate evidence-based programs that address the diverse needs of individuals in recovery. You’ll lead support systems for our multidisciplinary treatment team, ensuring cohesive discharge planning and community resource referrals. Being a part of our team means you're not just managing but actively participating in clinical assessment, facilitating family therapies, and crafting individualized treatment plans that promote healing and growth. Your role encompasses managing the budget, collaborating on marketing initiatives, and consistently evaluating service delivery to meet regulatory standards. If you’re passionate about making a difference in the lives of those navigating recovery, and you possess the skills to cultivate an environment of excellence, this position at English Mountain Recovery in beautiful Sevierville, Tennessee, could be the next step in your career. Join us in offering a supportive path to recovery and contribute to a team dedicated to compassionate and effective clinical care.

Frequently Asked Questions (FAQs) for Director-Clinical Services - Recovery Role at Summit BHC
What are the responsibilities of the Director of Clinical Services - Recovery at English Mountain Recovery?

The Director of Clinical Services - Recovery at English Mountain Recovery is responsible for managing the daily operations of the clinical department. This includes overseeing clinical staff, ensuring effective treatment programming, conducting psychosocial assessments, and facilitating family therapies. Additionally, you will monitor community resource referrals, discharge planning process, and ensure compliance with regulatory standards, making sure that all clinical practices align with client needs.

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What qualifications are needed to apply for the Director of Clinical Services - Recovery at English Mountain Recovery?

To qualify for the Director of Clinical Services - Recovery role at English Mountain Recovery, applicants typically need a Master's Degree in a relevant field such as clinical psychology or social services. Additionally, five or more years of experience with the target population is essential, along with significant supervisory experience. Licensure as a counselor, social worker, or psychologist is preferred, along with certifications like CPR and de-escalation training.

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How does English Mountain Recovery ensure quality treatment programs under the Director of Clinical Services?

The Director of Clinical Services - Recovery at English Mountain Recovery plays a key role in planning, developing, and implementing evidence-based quality programming. This includes regularly reviewing program effectiveness, facilitating treatment team meetings to discuss client progress, and guiding the clinical staff to deliver safe and effective therapeutic practices tailored to client needs.

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What is the work environment like for the Director of Clinical Services - Recovery at English Mountain Recovery?

The work environment for the Director of Clinical Services - Recovery at English Mountain Recovery is dynamic and supportive, focused on teamwork and collaboration. You'll be leading a passionate team of healthcare professionals dedicated to helping clients navigate their recovery journey, in a setting that encourages innovation, learning, and community involvement to enhance overall treatment offerings.

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How important is community involvement for the Director of Clinical Services - Recovery at English Mountain Recovery?

Community involvement is critical for the Director of Clinical Services - Recovery at English Mountain Recovery. The role requires building relationships with local resources and stakeholders, understanding and responding to community needs, and promoting a positive image of the facility to ensure effective referrals and support for our clients’ recovery journey.

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Common Interview Questions for Director-Clinical Services - Recovery
Can you describe your experience with developing and implementing treatment plans as a Director of Clinical Services?

When answering this question, highlight specific examples of treatment plans you have created, detailing the processes involved, the interdisciplinary collaboration you undertook, and how you measured their effectiveness. Show your understanding of individualized care and your ability to adapt plans based on client feedback and outcomes.

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How do you ensure that your clinical staff remains engaged and well-informed about treatment protocols?

Discuss the strategies you use for staff training and development, such as workshops, regular meetings, and feedback sessions. Highlight how you foster an inclusive environment that encourages questions and continuous learning, ensuring your team feels supported and competent in delivering care.

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What methods do you utilize for evaluating the effectiveness of clinical care at English Mountain Recovery?

Explain various evaluation methods you have implemented, including client progress tracking, staff feedback, and program audits. Emphasize the importance of data-driven decision making and how you use outcomes to refine and improve clinical programming continuously.

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How do you handle conflicts within the clinical team?

Share your approach to conflict resolution, including open communication, mediation techniques, and fostering an environment of respect and collaboration. Provide an example of a past experience and how you successfully navigated the situation to maintain a positive work atmosphere.

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Describe your experience with budget management as a Director of Clinical Services.

In your response, outline your experience with financial oversight and budget planning in clinical settings. Discuss how you align financial decisions with organizational goals and ensure resources are allocated effectively to support quality care.

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What role does data play in your decision-making process?

Describe your reliance on data in tracking performance metrics, understanding client needs, and guiding program development. Highlight how you incorporate data analysis in strategy formulation to improve patient outcomes.

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How do you approach discharge planning for clients?

Detail your method for involving both clients and the multidisciplinary team in creating personalized discharge plans that consider individual needs and community resources. Emphasize the importance of follow-up and ensuring clients have the support they need post-discharge.

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Can you explain your philosophy on patient-centered care?

Discuss your belief in holistic care approaches that prioritize the preferences, needs, and values of clients. Explain how you implement this philosophy in your leadership practices and clinical programming at English Mountain Recovery.

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How do you stay current with regulatory changes affecting clinical services?

Share your strategies for remaining informed about industry regulations and best practices, such as attending conferences, participating in professional associations, and networking with other professionals in the field.

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What do you consider the most challenging aspect of being a Director of Clinical Services, and how do you handle it?

Identify a specific challenge, such as staff turnover or regulatory compliance, and describe the strategies you employ to address it. Focus on your proactive approach to problem-solving and building a resilient team.

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DATE POSTED
April 17, 2025

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