Support Analyst I - job 2 of 2

As a Support Analyst with the MRI Software Client Support team, you will have the opportunity to analyze complex software issues, engage with our worldwide client base, and provide an incredible customer experience every day.

In this position, you will be the primary point of contact for a broad variety of customers from financial and property management institutions, assisting with a wide range of questions and issues. MRI Software will rely on YOU to use your troubleshooting skills, technical savvy, and creativity to meet their needs and deliver a consistent, professional experience.

RESPONSIBILITIES

REQUIREMENTS:

SCHEDULE: Mon-Fri 40 hrs/wk

Hours of Operation: 8:00am - 8:00pm ET (Schedule will vary)

Our total rewards may include:

COMPANY OVERVIEW:

The diversity of MRI’s employees is a tremendous asset. MRI is firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any discrimination or harassment of any kind. For us, that means being committed to a welcoming and inclusive work environment where employees reflect the diversity of people and perspectives in the world in which we live, work and play and building a team that makes all individuals feel respected, appreciated, and free to be (and bring to work) their best authentic selves because they belong in a place where they can thrive. It also means that MRI is committed to taking active steps to seek to make its industry at large more diverse, equitable, and inclusive as well. In connection with this commitment, MRI is an Equal Opportunity Employer and maintains anti-harassment, anti-bullying, and other applicable policies.

Amazing growth takes amazing employees. Are you up to the challenge?

MRI Software delivers innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting, to investment modeling and analytics for the global commercial and residential markets. With over five decades of expertise and insight, we have grown to include offices in the United States, the United Kingdom, Sydney, South Africa, New Zealand, Canada, India, and Ireland with nearly 3,000 team members to support our clients and their unique needs!