Support Engineer (US Remote)

Overview

The Support Engineer works independently to build and integrate several robust, fault-tolerant application solutions for information processing requirements to maximize audit site productivity. This includes collaboration in requirements definition, prototyping, design, coding, testing and deployment 

Responsibilities

• Analyzes and assesses how automated systems can be implemented to solve complex business problems. 
• Applies the principles and practices of software quality assurance throughout the software development life cycle. 
• Documents the specifications, design, features and operation of applications prior to production roll out. 
• Demonstrates proficient working knowledge of the primary discipline and a developing knowledge of related disciplines. 
• Explores new ideas and makes innovative contributions to existing processes or systems which improve efficiency and results. 
• Works under general direction with some supervision. May independently determine and develop procedures and approaches to follow. Work is reviewed as it progresses, but more so upon completion of specific assignments. 
• Executes solutions development and data requirements. 
• Executes solutions enhancements to improve performance/availability. 
• Ensure project deliverables are accomplished on time and within budget. 
• Communicates technical and operational issues to both engineering and business leadership in a timely manner. 
• Ensure that all technology standards are adhered to while developing systems. 
• Ensure project deliverables are accomplished on time and within budget. 
• Communicates technical and operational issues to both engineering and audit leadership in a timely manner. 
• Ensure that all technology standards are adhered to while developing system 
• Work collaboratively with business partners to define and ensure the completeness and accuracy of system / technical requirements. 
• Complete all responsibilities as outlined on annual Performance Plan.  
• Complete all special projects and other duties as assigned.  
• Must be able to perform duties with or without reasonable accommodation.  

Qualifications

• BS in computer science, information technology or a related technical field/Equivalent Training / Certification and 2+ years of relevant experience 
• Experience working with large datasets 
• Experience with relational databases  
• Experience working with ETL processes 
• Optimization and tuning of SQL queries, stored procedures and triggers 
• Excellent communication skills 
• Skilled in Agile and SCRUM development methodologies, prior experience working with CI/CD pipelines. 
• Experience with scripting languages (VBScript, PowerShell) preferred 
• Experience with MS Access preferred 
• Experience with Java frameworks 
• Experience with databases and/or data processing pipelines 
• Knowledge of the following: SQL, Hadoop, Spark 
• Knowledge of one or more enterprise scheduling tools 
• Healthcare data experience is a plus 

Working Conditions and Physical Requirements

• Remaining in a stationary position, often standing or sitting for prolonged periods. 
• Communicating with others to exchange information. 
• Repeating motions that may include the wrists, hands and/or fingers. 
• Assessing the accuracy, neatness and thoroughness of the work assigned. 
• No adverse environmental conditions expected. 

Base compensation ranges from $76,000to $90,000. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.

Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.

Since this job will be based remotely, all interviews will be conducted virtually.

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Cotiviti is an equal employment opportunity employer. Cotiviti recruits, hires and promotes individuals based on their qualifications for a specific job. Cotiviti values its diverse workforce and its selection of employees is made without regard to race, color, creed, sex, age, religion, pregnancy, childbirth or pregnancy-related conditions, national origin, sexual orientation, marital status, genetic carrier status, military service, veteran status, disability, or any other category of class protected by federal, state or local laws. All employment decisions and personnel actions, such as hiring, promotion, compensation, benefits, and termination, are and will continue to be administered in accordance with, and to further the principle of, equal employment opportunity.

Pay Transparency Nondiscrimination Provision

Cotiviti will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)