Support Engineer

Position: Support Engineer- 70-80k

This position will be responsible for providing support to a variety of customers and will be based out of our Fort Washington, PA office.

Qualifications:

• 4-year or 2-year college degree in computer or business-related field
• 3+ years of System Admin experience
• 2+ years of Linux experience
• Knowledge of Oracle and/or SQL databases
• Experience with Helpdesk concepts and processes
• Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems hosting the Feith Software Suite.
• Manage IT system infrastructure and any processes related to these systems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for Feith implementations
• Provide support for the ticketing system and remain involved in the resolution process.
• Familiarity with Oracle and Microsoft SQL Server Databases
• Familiarity with AWS and Azure Cloud Environments
• Ability to work well with others and contribute to team success
• Ability to think critically and analyze problems to remediate issues in internal and customer IT environments

firstPRO Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 3 years

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Fort Washington, PA 19034: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Linux: 2 years (Required)

Work Location: In person