Talent Acquisition Specialist

We’re obsessed with growth. From enabling companies to flourish, to helping careers bloom. 

SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo.

SupportNinja is a new kind of BPO. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service and community management. 

As a Ninja, you are guaranteed a culture dedicated to our core values: Employee Focused, Always Be Humble, Improve Everyday, Compassionate Candor, and Collectively Bring Joy.

• Responsible for scouting potential job matches using online sites to network and engage with people in certain professional backgrounds that would be a good match and coordinate with the Marketing Team to post ads where prospects would be likely to discover them.
• Engages proficiently in candidate screening (phone and in-person), interviewing, and reference and background checks of shortlisted applicants
• Partners with hiring managers to determine staffing needs
• Communicates employer information and benefits during the screening process and maintains relationships with both internal and external clients using campaign ads and adverts
• Send daily, weekly, and monthly report to immediate supervisor and related parties of the organization
• Proposes potential projects in relation to recruitment-related internal and external marketing activations
• Keeps abreast of the market best practices in recruitment and staffing, and implement appropriate best practices customized to SupportNinja’s needs
• Updates and maintains all recruitment-related database in an organized manner
• Understands, and interprets all marketing and recruitment-related data to come up with strategies for process improvement
• Stays current on the company’s organizational structure, personnel policies, and relevant laws regarding employment practices
• Develops and maintains relationships with industry professionals by attending industry networking and career development events to proactively recruit candidates.
• Works with other administration departments for proper alignment of processes and attaining the overall company objectives set for the period in terms of employee ramp up and overall company strategies
• Persuades and collaborates with department counterparts to meet deadlines and produce exceptional outcomes related to recruitment turnaround time and lead time processing
• Actively attends and participate in recruitment-related meetings outside of the office
• Provide administrative support to the recruitment team including assisting with maintaining recruitment unit files, accounts, trackers, templates, and guides
• Perform other duties as assigned

• At least 1-2 years of Talent Acquisition or recruiting experience (mass hiring) in a BPO or Shared Services industry
• At least 1-2 years conducting interviews
• Above average communication skills both verbal and written
• Good stakeholder management skills

• Certifications or training related to recruitment
• Familiarity in end-to-end process in recruitment such as sourcing, screening, pre-onboarding
• Familiarity in handling non-PH recruitment

Ninja Perks and Benefits

*Full time employees

●     Competitive compensation

●     Adherence to government-mandated benefits

●     Retirement Savings Program with Company Matching

●     Life Insurance

●     HMO on day 1

●     Paid time off, birthday leave

●     Bonus and incentive plans

●     Opportunities for skills training and personal and professional development

●     Employee Referral Program

●     Beautiful office space

●     Free lunch provided daily

●     24/7 Shuttle Service available

Experience infinite fun so you can have infinite growth. Discover A Better Way to Grow! Are you ready?

Disclaimer:

The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.

SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.