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Account Executive - Enterprise

Our Mission

Swapcard is the leading AI-powered event platform designed to drive revenue growth and foster meaningful connections at in-person and hybrid events. We recognize the importance of teamwork in successful events; that's why Swapcard is fueled by a team of innovators who are passionate about helping organizers build future-proof events.


Our Vision

At Swapcard, we believe in the power of meaningful connections. This belief fuels our commitment to pioneering modern solutions that empower organizers to create engaging event experiences.

Guided by our commitment to excellence and collaboration, we aim to redefine the landscape of event technology, setting new standards for engagement, accessibility, and impact.


Our Beliefs

At Swapcard, diversity is at the core of our success. With 42 nationalities represented among our 180+ team members, we champion diversity as a catalyst for creativity, collaboration, and unparalleled innovation.


We believe that by embracing a multitude of backgrounds, cultures, and viewpoints, we can truly understand and cater to the needs of our global community of event organizers and participants.

Our full remote opportunities empower our team to thrive, no matter where they are in the world, fostering a culture of flexibility and inclusion.


What you will be doing?
  • Territory mapping for target accounts and administration of internal systems and the coordination of services efforts/deployment of resources to deliver to client goals.
  • Execution on outbound network and pipeline development, creating strong relationships build on trust and credibility - understanding of the objectives of prospects
  • Educate and evangelise to the market on best practices, trends and developments aligned with Swapcard solutions
  • Adopt and develop sales best practices, leveraging systems to maximise efficiency while delivering exceptional sales experiences.
  • Understand and interpret prospect needs to align solution with requirements focusing on value creation rather than feature function.
  • Develop strong foundational knowledge of product and event tech stack ecosystems.
  • Reliable forecasting and deal transparency as well as reference case development and roadmap inputs will form part of the measures of success for performance assessment. Results both financial and leverage are critical to the success of this role.


Your Profile
  • 7+ years of SaaS Sales experience
  • 3+ years of Event Industry experience
  • Skilled in advanced Discovery and Negotiation strategies
  • History of achieving sales targets in a fast-paced, high-velocity sales environment
  • Exceptional communication, listening, and presentation skills
  • Exceptional comfort while speaking on the phone/ video conference
  • Proven C-Level networker
  • Persistent, optimistic & charismatic!
  • Fluent in German and English. Any other languages would be appreciated!
  • Eager to adapt to new tools and workflows as well as suggest improvements.
  • Startup mindset - ready to learn and initiate quickly.
  • Open-minded, embraces changes to processes.
  • Appetite for growth, curious to learn new things, and expand skillset!



Swapcard’s Interview process

Our thorough interview process aims to identify exceptional talent to advance our mission while offering you a chance to explore your career potential at Swapcard.


1. Screening Interview with a recruiter from our people team.

2. A remote exercise to demonstrate and assess your skills.

3. Manager review with your future reporting manager

4. Leadership review with one of our department leaders

5. Reference check conducted by our people team

6. Offer


Swapcard's Values

🧠 Curious: We ask questions and try new things. We embrace new experiences and love to learn from others. We are curious about what something is and WHY something is.

👽 Open-minded: We welcome change as well as ideas and feedback from others. We welcome people as they are and learn from each other's personal and professional experiences.

❤️ Human: No masking who we are. Empathy encourages a down-to-earth environment where we all feel comfortable and free to be human. Creating bonds makes it easier to share ideas, give feedback, and ask for help.

✊ Resilient: Our challenges in life have only made us stronger and wiser. We prefer the term “experiment” over “failure” because we always keep trying. We are solution-oriented and find innovative approaches to succeed.

🏅 Ambitious: Nothing is impossible. We're always striving to get better, seize opportunities, and reach the top. We are encouraged to dream big and believe in ourselves.


Benefits & Reasons to Join Swapcard

 - International team with 40+ nationalities (more on the way!) 🌍

- Remote-first policy with headquarters in Paris 🗼

- Thriving startup with career growth opportunities 🪴

- Open-minded culture that appreciates differences 👽

- Feedback-driven, supportive & curious team with a DIY mindset 🤔 🛠

- Generous Paid Time Off to ensure you have time for what matters most ❤️🏡

- Remote perks designed to optimize your working experience 🎁

- In-person social gatherings to celebrate our achievements 🏝️

- 100% of your health insurance contribution paid by Swapcard 🏥

- Work-from-home budget (one-off contribution for equipment in addition to your initial equipment setup) 🖇️

- Co-working space budget to support remote work in professional environments 💼

- Learning budget to help you develop new and existing skills 🤓

- Mental health care initiatives to support your well-being 🧘


Equal Opportunity

Swapcard is committed to upholding equal employment practices and making merit-based employment decisions. We welcome individuals from all backgrounds, abilities, and experiences to apply, regardless of race, nationality, religion, sexual orientation, gender identity, pregnancy status, age, marital status, and status as a veteran



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What You Should Know About Account Executive - Enterprise, Swapcard

Join the dynamic team at Swapcard as an Account Executive - Enterprise, where your charming personality and expert sales skills will make waves in the event technology industry! At Swapcard, our goal is to enhance how people connect and engage during events through our innovative AI-powered platform. In this role, you'll dive into territory mapping for target accounts, helping us deliver exceptional service and client goals. Your talent for establishing trust and building relationships will be crucial as you educate prospects and clients on best practices in the market. With over 7 years of SaaS sales experience and a knack for understanding client needs, you’ll align their requirements with our high-value solutions. If you love ambitious targets and thrive in a fast-paced environment where your presentation skills and superb communication abilities shine, then you'll find a match made in heaven here! Plus, with our diverse team and remote-first culture, Swapcard empowers you to grow your potential while fostering creativity and collaboration across the globe. Let your entrepreneurial spirit soar as we redefine engagement and transform events together!

Frequently Asked Questions (FAQs) for Account Executive - Enterprise Role at Swapcard
What are the main responsibilities of the Account Executive - Enterprise at Swapcard?

The Account Executive - Enterprise at Swapcard is responsible for territory mapping for target accounts, building strong client relationships, and educating the market about best practices and trends. The role focuses on executing outbound network development and aligning solutions with client needs to create value. The position also demands reliable forecasting and transparency in deals, ensuring every sales experience is exceptional.

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What qualifications are needed for the Account Executive - Enterprise position at Swapcard?

To be a suitable candidate for the Account Executive - Enterprise role at Swapcard, applicants should possess at least 7 years of experience in SaaS sales and 3 years in the event industry. A proven track record in sales targets, exceptional communication skills, and fluency in German and English are essential. Candidates should also demonstrate adaptability to new tools and a startup mindset, ready to learn and embrace changes.

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How does the interview process for the Account Executive - Enterprise role at Swapcard work?

The interview process for the Account Executive - Enterprise at Swapcard includes multiple stages: a screening interview with a recruiter, a remote skills exercise, a review with the reporting manager, a leadership review, reference checks, and finally, an offer. This thorough process ensures that we find the right candidate while allowing you to explore your potential during each step.

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What benefits does Swapcard offer to the Account Executive - Enterprise?

As an Account Executive - Enterprise at Swapcard, you will enjoy numerous benefits including a remote-first work environment, generous paid time off, a learning budget for professional development, a health insurance contribution, work-from-home budget, and support for mental health initiatives. Our culture values diversity and provides opportunities for growth within a feedback-driven, supportive team.

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What skills are essential for success as an Account Executive - Enterprise at Swapcard?

To thrive as an Account Executive - Enterprise at Swapcard, you should cultivate strong discovery and negotiation skills, exceptional communication abilities, and a deep understanding of the event technology sector. Persistence, optimism, and a charismatic presence during calls and presentations will also help you build meaningful connections and drive sales effectively.

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Common Interview Questions for Account Executive - Enterprise
How do you handle objections from potential clients as an Account Executive?

To handle objections effectively, first listen actively to understand the client's concerns. Then, empathize with their situation and clarify any misunderstandings. Use your knowledge of Swapcard's solutions to address their objections with facts, showcasing how your products can meet their needs. Always maintain a positive demeanor to foster trust.

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Can you describe a time when you achieved a challenging sales target?

When answering this question, provide a specific example of a time when you exceeded a sales target. Explain the strategies you implemented, how you persevered, and the results you achieved. Emphasize your proactive approach and any learning experiences that contributed to your success as an Account Executive.

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What strategies do you use for effective pipeline management?

Explain that effective pipeline management involves regular tracking of leads and progress towards closing sales. You balance short-term wins with long-term client nurturing and use CRM tools to organize leads efficiently. Highlight the importance of reliable forecasting and maintaining open communication with stakeholders.

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How do you stay informed about industry trends in the event technology sector?

Discuss how you subscribe to industry publications, attend webinars, and engage in professional networks. Sharing insights gained from your experiences can demonstrate your commitment to staying ahead in the rapidly evolving event tech landscape and your passion for delivering value to clients.

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What role does teamwork play in your sales approach?

Emphasize that teamwork is crucial in achieving sales goals—collaboration with marketing, customer success teams, and product development can provide a holistic understanding of client needs. Share examples of how you have successfully worked within a team to drive sales initiatives and create impactful outcomes.

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How do you prioritize your accounts and tasks as an Account Executive?

Describe your method for prioritizing tasks, such as categorizing accounts based on potential revenue, urgency, or strategic alignment. Explain how maintaining an organized schedule and setting clear, achievable goals helps you balance your workload while ensuring you consistently address high-priority accounts.

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What techniques do you use to build trust with proposed clients?

Building trust starts with transparency in communication and demonstrating genuine interest in client needs. Utilize personal anecdotes, share case studies that reflect successes, and actively listen to clients’ challenges. Follow up promptly and provide valuable insights beyond your product offerings to foster long-lasting relationships.

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Why do you want to work at Swapcard specifically?

Convey your passion for the event tech industry and how Swapcard's values align with yours. Mention specific attributes about the company culture, such as their commitment to diversity and innovation. Show enthusiasm for the opportunity to contribute to their mission of creating impactful events while growing professionally within a supportive team.

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How do you handle stress in a high-velocity sales environment?

Explain that you manage stress through time management, staying organized, and maintaining a positive attitude. Discuss techniques such as prioritizing tasks, taking breaks when needed, and using workplace support systems. Stress the importance of resilience and staying focused on achieving your sales objectives.

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What motivates you as an Account Executive?

Share your intrinsic motivation for achieving sales success and how it drives you to exceed targets. Discuss your enthusiasm for connecting with clients, solving problems, and the thrill of closing deals. Mention how collaborative environments that emphasize learning and personal growth stimulate your motivation.

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Swapcard builds communities while preserving the magic of real-life interaction. Our goal is to connect people and empower meaningful connections. We believe that the collaboration of great minds creates great ideas and shapes the world of tomorro...

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DATE POSTED
March 12, 2025

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