Operations Leader

Accelerate your Career!

At Swift, our greatest asset is OUR PEOPLE! We strive to be the best and give our best every day. We are passionate about learning and cultivating an environment of safety, honesty and mutual respect. We are a family where everyone has a voice and plays an essential role in our overall success and the success of our drivers. Your voice and perspective matter at Swift Transportation. We understand that you are the subject matter expert, and we trust you to ideate and execute those ideas based on the best interest of the company.

Be a part of something bigger. Be a part of the #1 full truckload carrier in the nation. Be a part of Swift Transportation.

Job Responsibilities: What you will do

Serve as the Fleet Leader or Planning Leader while taking on additional Operations or Customer Service leadership responsibility for terminals with 250-500+ trucks. For Express lanes, oversee the continued growth of Express business.

• Assume responsibility for Terminal functions in the absence of the Terminal Leader, if so designated.
• Act as liaison between various internal department personnel; ensure the various departments are communicating needs and opportunities for improvement.
• As designated by leadership, perform set functions such as:
• Purchase of office supplies.
• Staff scheduling.
• Monitoring trailer pools.
• Driver compliance and driver relation issues.
• Address customer relations issues.
• Monitor and evaluate the performance of designated department personnel and any other assigned staff.
• Monitor outbound freight within designated planning center and act as 'Service Champion' to identify service issues; manage expectations and collaborate with internal department personnel to provide resolution and execute better service opportunities.
• Review terminal reports such as productivity, unmanned trucks, crashes, work comp, Driver Controlled Idle (DCI), risk analysis, and all other reports as assigned by leadership.
• Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations.
• May perform additional duties as assigned by leadership.

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Qualifications: What you need to bring

• Previous leadership experience required and a minimum of one year of experience in Swift Driver Leadership, Planning or CSR position. The Driver Leadership/Planner/CSR experience may be substituted with 2+ years of Swift Driver experience in conjunction with a minimum of 2 years of prior leadership experience.
• Bachelors or equivalent combination of education and/or experience required.
• Ability to lead others, knowledge of the transportation industry preferred, ability to communicate well with others, ability to transfer knowledge, organizational skills, professional appearance, ability to take direction from leaders and detail oriented.

Pay Range: $57,000.00 - $70,000.00 Annual

What we offer:

• Competitive starting salary commensurate with experience and geographic location.
• Potential bonus pay based on company performance.
• Opportunities to volunteer and give back to local communities.
• Comprehensive Benefits Package which includes:
  • 401(K)
  • Medical, Dental, Vision, Disability, Supplemental and Life Insurance
  • Paid Time Off
  • Employee Stock Purchase Plan

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.