Systems Administrator and User Support - job 2 of 2
Our powerful culture has led to us being independently recognized on Fortune 100's Best Companies List and we are "Great Place to Work" Certified. We're driven, collaborative, ethical, and curious, and we value all ideas, especially bold ones. And our culture extends far beyond our own walls. Our corporate social responsibility efforts support our communities, nurture the next generation of engineers, and promote environmental sustainability.
At Keysight, Inclusion, Equity & Diversity is an integral part of our core values. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. We believe everyone should be respected in the workplace and in their communities regardless of race, color, age, gender, sexual orientation, gender identity and expression, ethnicity, religion, disability, veteran status, national origin, or any protected class. We continuously challenge ourselves to grow in our understanding of inclusion by engaging in a wide variety of diversity programs, initiatives, employee network groups and mentoring/development. This is Keysight - People and Culture - YouTube
This position is within the KGSO Americas Quality and Engineering Team, which is a fast-growing organization. This team is looking for an IT project manager. The successful candidate will be part of a small team of systems administrators in the regional quality and engineering organization supporting all the calibration software and Windows and Unix hardware used in the Americas.
Primary Responsibilities
Ensure the high uptime of calibration controllers and the SW running on them for the service delivery teams.- Working with IT and calibration SW developers,
- isolate, troubleshoot, and resolve calibration system problems reported by the service centers or teams operating on customer sites.
- validate updates and enhancements to calibration platforms, infrastructure, and IT policies and security patches prior to implementation.
- Manage the US production PC refresh program to supply the calibration controllers with all the necessary software tools installed. Prepare old machines for disposal.
- Continuously work on process and tool improvement.
On the job training will take place during California business hours. After that, it is highly desirable that the winning candidate be able to support teams starting at 8 a.m. Eastern time.
Qualifications:
B.S. degree or higher in a related field (EE, CS,) or equivalent combination of education and experience as well as 2-4+ years of applicable experience in related tasks, such as calibration using automated tools, troubleshooting systems, SW support or development.
Must-Have Skills- Ability to troubleshoot systems consisting of electronic equipment, printers, computers, and software that control the systems.
- Solid understanding of Windows domain, security/user account control, group policy, etc. and Unix OS.
- Attention to detail, ability to extract relevant technical information from manuals.
- Self-starter, manage own workload independently.
Applicants will be asked to complete relevant work samples as part of the selection process.
Desired Skills- Working knowledge of electronics measurement equipment.
- Familiarity w. Keysight’s calibration platforms.
- Strong network troubleshooting skills.
- Knowledge of low level or scripting programming languages such as C, BASIC, Perl, Python.
- Ticket and program management skills.
Work Location: Any US or Canadian service center site:- Roseville, CA
- El Segundo, CA
- Richardson, TX
- Nashua, NH
- Elk Horn/Kimballton, IA
- Kanata, Ontario
key service center locations
Careers Privacy Statement
***Keysight is an Equal Opportunity Employer.***
Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
The level of role will be based on applicable experience, education and skills; Most offers will be between the minimum and the midpoint of the Salary Range listed below.
California pay range: MIN $74,460.00- MAX $124,100.00
Note: For other locations, pay ranges will vary by region
This role is eligible for Keysight Results Bonus Program
US Employees may be eligible for the following benefits:
- Medical, dental and vision
- Health Savings Account
- Health Care and Dependent Care Flexible Spending Accounts
- Life, Accident, Disability insurance
- Business Travel Accident and Business Travel Health
- 401(k) Plan
- Flexible Time Off, Paid Holidays
- Paid Family Leave
- Discounts, Perks
- Tuition Reimbursement
- Adoption Assistance
- ESPP (Employee Stock Purchase Plan)
#LI-MED1
Keysight Technologies Inc. (NYSE: KEYS) is the world's leading electronic measurement company, transforming today's measurement experience through innovations in wireless, modular, and software solutions. With its HP and Agilent legacy, Keysight d...
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