Technology Solutions Manager

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!Job OverviewBilling Delivery plays a critical across a wide range of complex initiatives, supporting scoping discussions, tech feasibility determination, technical visioning and setting the overall technical delivery strategy and plan in coordination with our Billing vendor. The Technology Solutions Manager partners with the business to drive prioritization and solution delivery approach within business processes, and across technology groups to ensure design and delivery of a complete and concise solution that addresses the business need.Job Responsibilities:Project Management• Manages inception activities, including breakdown of business requirements and technical scope definition.• Partners with billing vendor to manage cost and schedule of approved deliverables.• Partners with Senior level resources to define technology strategy approach for business process initiatives and to provide recommendations on scope delivery planning.• Serves as technical owner (accountable IT representative) and is responsible for technical stewardship of the full range of business deployment initiatives.• Supports the delivery of technology solutions within business processes by providing leadership in analysis, design, and project and product management.• Supports issue triage on escalation resolution for technical solution issues.Strategy• Partners with the business and technical teams to drive strategy, prioritization, approach, and goals of initiative.• Prepares high level solution design presentations for business and org leadership review.• Serve as a SME of existing functionality for a channel.Relationship and People Management• Performs day-to-day management of business stakeholder relationships on cross domain initiatives.• Provides leadership in evolving design and orchestrates solutions across domain teams.• Identifies, analyzes, and synthesizes information, applying critical thought to present the information in a clear and meaningful way.• Works independently as well as collaboratively.Education:• Bachelor's Degree Computer Science or Other Technical Discipline. (Required)Work Experience:• 4-7 years Related working experience. (Required)• Knowledge, Skills and Abilities:• Analytics, Agile or SAFe/ Metro or Samson Billing (Required)• Communication Communicates technical and functional solutions effectively and efficiently. (Required)• At least 18 years of age• Legally authorized to work in the United StatesTravel:Travel Required (Yes/No):YesDOT Regulated:DOT Regulated Position (Yes/No):NoSafety Sensitive Position (Yes/No):NoBase Pay Range: $95,300 - $171,900Corporate Bonus Target: 15%The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.