Administrative Assistant, Compliance

As an Administrative Assistant on the Compliance team, collaboration and coordination with other support and administrative assistants will be essential.  You will partner with your assigned executive leadership team to enhance the coordination, professionalism, communication, and efficiency of the team.  In this fast paced and rewarding role, you will work very closely with our passionate leaders to support our mission of improving access to high quality psychiatry and behavioral healthcare.   

About Talkiatry:

Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.   

60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome.   With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine. 

• Provide administrative support to senior leaders, including reviewing correspondence, drafting email correspondence, generation and distribution of memos, letters, spreadsheets, etc. 
• Coordinate meetings, conference calls, presentations, corporate events and special projects as assigned 
• Assist on healthcare compliance audits including creation of spreadsheets and gleaning information from various databases including confidential information from patient’s electronic medical records 
• Sort, scan and distribute all physical mail delivered to the Talkiatry NYC office 
• Scan and attach all internal and external correspondence to patient’s electronic medical record 
• Be responsible for printing, packaging, and sending mail for all departments as needed 
• Maintain and oversee inventory of all mailing supplies 
• Handle various ad hoc administrative duties, including two days in-person at reception desk in the NYC office 
• Organize, maintain, and create compliance related records from vendor contracts, employee contracts, patient complaints, exclusions lists   
• Handle sensitive information from medical records

• A minimum of 2 years experience in an administrative support role in a fast paced environment
• Associates degree preferred
• Experience with Microsoft office- Word, Excel, Powerpoint, etc.
• Experience with an ECW (or another EMR system) or ServiceNow, a plus
• Ability to work at least 2 days in-person at our Manhattan based office, with the flexibility to spend additional time in the office depending on active projects

• Excellent verbal and written communication skills  
• Effective time management, ability to prioritize, and work independently with a high attention to detail 
• Experience with calendar management, as well as travel and expense reporting
• A positive attitude and astute problem-solving skills 
• Ability to assist in office management tasks and ad hoc projects, as needed 
• Healthcare or Compliance experience is a plus

• Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care  
• Collaborative environment: be part of building something from the ground up at a fast-paced startup   

• Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!  
• Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands   
• It all comes back to care: we’re a mental health company, and we put our team’s well-being first  

Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work. 

At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.

We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.