Generalist, People and Culture Services

People and Culture Services Generalist for a 100+ employee (and growing) remote education non-profit providing professional learning to K-12 educators nationally

Type of Vacancy: Salaried, full-time

Start date: September 2024

Location: Remote/home office anywhere in the continental United States

Report to: Senior Director, People and Culture Services

Supervises: N/A - Dependent on project size and needs, the People & Culture Services Generalist’s project role can vary.

Compensation: The full salary range for this position is $65,500 - $99,075 annually. There are two types of experience being considered for this role: Experience that is directly relevant to the role and Total Working Experience, in all fields. This includes: internships and consulting work. In collaboration with the hiring manager, the People and Culture team calculates experience based on the candidate’s most current resume. When calculating the offer, consideration is given to candidates that possess additional qualifications (i.e., desired qualifications). Teaching Lab will generally cap salaries for new employees at 105% of the midpoint to allow for continued growth in the role over time.

Teaching Lab is an equal-opportunity employer committed to reflecting the diversity of the students we serve. We pursue equity as both a means and an end and enthusiastically welcome candidates of all backgrounds to apply for this role.

WHO WE ARE

Teaching Lab is a nonprofit organization with a mission to fundamentally shift the paradigm of teacher professional learning to achieve educational equity. We envision a world where teachers and students thrive together in communities that enable life-long learning and meaningful lives. In partnership with teachers, we transform professional learning from the ground up to dramatically improve student outcomes. We also work with school, district, and state leaders to create the instructional systems necessary to support these changes. To learn more about Teaching Lab, explore our website at www.teachinglab.org.

SUMMARY OF POSITION

As a member of the People and Culture’s Shared Services team, the People & Culture Services Generalist provides administrative, operational, and program support for People and Culture Shared Services. While ensuring compliance with all Federal and State employment laws and record keeping requirements, this role has direct responsibility for maintaining standard operating procedures, auditing, and creating and maintaining personnel files. Additionally, this role supports appreciation and recognition, employee feedback and communications, coordinates employee activities and events, and serves as a back-up for onboarding and orientation.

• The People and Culture Services Generalist will hold responsibilities in the following areas:

• People Administration & Operations
• Serves in the rotation for the weekly People and Culture office hour, responds to employee inquiries for general HR questions, and redirects to the appropriate People and Culture team member as appropriate while keeping the Senior Director, People and Culture Services abreast of inquiries and involving them as needed
• Assists team members with general HR questions, and serves as a guide to assist with finding resources to address their needs (e.g., EAP).  Uses good judgment to escalate more complex inquiries to the Senior Director, People and Culture Services.
• Monitors the people@teachinglab.org email to ensure timely responses and follow-up while directing emails to the appropriate People and Culture Shared Services team member for follow-up
• Ensures labor law posters are current and provided for all employees to view, as well as compliance with new hire completion
• In partnership with the Senior Manager, People Operations, creates and maintains the employee changes spreadsheet/Monday.com boards and checklists for new employees, separations, promotions, demotions, and transfers
• Coordinates and maintains the People and Culture Shared Services team calendar
• In partnership with the Senior Manager, People Operations, creates and maintains accurate employee records and personnel files; this includes 1099 contractor files 
• With oversight and guidance from the Senior Director, People and Culture Services, audits personnel and 1099 contractor files to ensure workplace compliance with labor laws, and employment practices
• Maintains Paylocity’s organizational chart 
• Conducts HR reporting as requested
• With oversight and guidance from the Senior Director, People and Culture Services, maintains the Standard Operating Procedures (SOP) for the People and Culture division; this includes collaborating with People and Culture functional Team Leads to update the People and Culture Division’s SOPs, tracking, and maintaining a repository of SOPs on Monday.com 
• Orders and coordinates employee cards and gifts; this includes holiday gifts and holiday cards
• Coordinates birthday and anniversary announcements via the approved communication avenues
• Identifies opportunities for process and/or system improvements, and provides feedback and recommendations to the Senior Director, People and Culture Services
• As assigned by the Senior Director, People and Culture Services, serves as project support for People & Culture initiatives
• As identified and assigned by the Senior Director, People and Culture Services provides additional support for People and Culture Shared Services

• People and Culture Shared Services 
• Onboarding and Orientation: Serves as a back-up to the Senior Manager, People Operations for onboarding and orientation, as assigned by Senior Director, People & Culture Services

• Appreciation and Recognition: Administers the Employee Appreciation and Recognition Program

• Employee Feedback and Communications: Responsible for P&C Feedback and Communication Avenues, including but not limited to: Paylocity Self-Service Portal, Paylocity Community, Paylocity Surveys, Newsletter, Staff Site, People and Culture Slack Channel, Exit Interviews

• Responsible for coordinating, distributing, collecting, tracking, and summarizing feedback for employee surveys
• Monitors the Team Member Feedback and Suggestions form or other designated platforms by reviewing, responding to, and redirecting to the Senior Director, People and Culture Services for follow-up 

• Supports and/or leads initiatives to continue to build Teaching Lab’s diversity, equity, inclusion, and anti-racist culture
• Employee Activities and Events
• With oversight and guidance from the Senior Director, People and Culture Services, provides support for Employee Resource Groups (i.e., Affinity Support Groups)
• Represents People and Culture on the Town Hall Planning Committee
• Supports with culture and/or racial justice strategy initiatives
• Ensures that diversity, equity, inclusion and belonging (DEIB) is embedded in all offered activities and events
• Coordinates organizational People and Culture Services activities/events

• Cross-functional Collaboration
• Collaborates with others in the People & Culture Division and across the organization to generate ideas, strategies, and systems to meet both organizational and operations goals
• Responds to operations related issues in a timely manner while keeping the Senior Director, People and Culture Services abreast of issues and follow-up
• Seeks and responds to feedback from staff and adjusts people operational processes accordingly
• Engages in additional work as needed to meet organizational business needs and priorities

• Continuous Learning
• Stays abreast of key research and guidance in the field, attends learning experiences to build skills and competencies in People and Culture Services
• Engages in personal and organized learning opportunities as a team member at an organization that aspires to be anti-racist and champions racial equity
• Creates and delivers training to other team members on core skills or competencies within the People and Culture Services Generalist role which is also transferable and critical for other roles

• Perform other duties as assigned by the Senior Director, People and Culture Services, Chief People and Culture Officer and/or Executive Team.

• The People and Culture Services Generalist is accountable for achieving goals set in collaboration with their manager, aligned with annual goals, and especially, Key Success Indicators (KSI). Below are examples of measured outcomes for Key Success Indicators (KSI). Additional information will be shared with candidates during the recruitment and selection process.

• Compliance & Work Practices (e.g., Adherence to employment law)

• Operate efficiently and equitably (e.g., Develop and refine internal operational structures and systems)

• Onboarding & Orientation (e.g. New employees report a positive experience during their first 90 days of employment)

• Employee Experience (Feedback & Retention) (e.g. Satisfactory survey results related to feedback and retention)

• Build a sustainable and antiracist organization where all team members can learn and thrive.

• As applicable, within the role, model the radical commitments for our values.

• Bachelor’s degree in human resources management, psychology, sociology or a related field or an associate’s degree
• With a bachelor’s degree, two (2) or more years of successful experience as an HR Assistant or Coordinator with a strong emphasis on HR administration, operations, and program support.  An associate’s degree requires three (3) or more years of successful experience as an HR Assistant or Coordinator with a strong emphasis on HR administration, operations, and program support.
• Knowledge of and application of federal and state employment laws
• Experience working in a fast–paced work environment
• Experience with Google Suite
• Skills (Competency Package) - Communication, Organization, Time Management, Prioritization, Emotional Intelligence, Adaptability, Flexibility, Resilient Solution-Finder, Relationship Building, Teamwork, Collaboration, Growth Mindset, Technology Acumen, Data-Driven, and Outcomes Driven

• HR Generalist experience
• Paylocity experience

• Ability to work a flexible schedule to support operational needs
• Ability to perform the essential project, duties and responsibilities with or without accommodation
• All team members are expected to support program/project needs which could mean that you play multiple roles at Teaching Lab (i.e., project lead, support, subject matter expert, etc.). 
• Travel could be required for the role. Travel is determined based on business needs and can vary depending on partnership/contract requirements.

• Teaching Lab seeks to fundamentally shift the paradigm of teacher professional learning by reaching more educators every year with the highest impact programming.

• Educators learn more than they would without us
• Students learn more than they would without us, in a way that cannot be predicted by race, gender, or family income
• Educators we serve say they love our approach, and they want to keep doing it to advance educational equity

• Collaboration & Responsive Service
• Resilient Solution-Finding
• Research & Learning With Humility
• Accountable Excellence
• Equity & Justice

• This position was made live on July 19, 2024 and will remain open until filled. All applications received between July 19, 2024 and July 26, 2024 will be reviewed by the hiring team. Any applications received after July 26, 2024 will be reviewed as needed.

Application Terms & Conditions:

I understand that any falsification or omission of information from this Employment Application can disqualify me from employment (includes rescinding an offer of employment or if hired, employment termination). 

I understand that this Employment Application is not an offer of employment.  If employed, employment is at will, and either party can terminate the employment relationship at any time. 

I understand that if I am offered a conditional offer of employment, it would be contingent upon successful pre-work checks, which include references and verifications/checks for a social security number, education, employment, criminal records search (national and county), global watch list, and sex offender status.  Depending on a specific partnership/contract requirement, the criminal background check process could include fingerprinting.  At Teaching Lab’s discretion and with an individual’s signed consent, other checks could be completed based on the nature of the position.  Moreover, I understand that Teaching Lab participates in a background monitoring service that provides updates for criminal records and sex offender status.   

I understand that if I am offered and accept an offer of employment, I will be required to complete an Employment Eligibility Verification Form (I-9), and provide supporting documents within three days of my hire date.  Non-compliance will result in termination of employment.  Teaching Lab participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Teaching Lab is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before any action is taken against you, including terminating your employment.  Teaching Lab can only use E-Verify once you have accepted a job offer and completed the Form I-9.  EVerify and Right to Work posters.

I understand that if I am offered and accept an offer of employment, if I have a need for an accommodation related to a disabling (medical) condition that the request must be communicated to People & Culture for review and approval.  All requests will be considered as part of the Americans with Disabilities Interactive Process.  

I understand that if I am offered and accept an offer of employment, Teaching Lab has an expectation to be the primary employer for all employees.  Specifically, having another full-time employer in addition to full-time employment at Teaching Lab is not permitted, and no other employment or outside contracting relationship of any kind is permitted unless otherwise disclosed on the Outside Work Disclosure form and approved by the Chief Executive Officer (CEO).  Employees who are found in violation of this expectation will be subject to disciplinary action up to and including separation from employment.

I understand that if I am offered and accept an offer of employment, I must undergo a 90 day introductory period.  During this time, appropriateness for the role and performance are evaluated.  At the end of the 90 day introductory period, Teaching Lab and/or the employee can end the employment relationship at will.

Teaching Lab has a payroll direct deposit program.  I understand that if I am employed, I am not required to enroll in Teaching Lab’s payroll direct deposit program, and I would be paid via a paper check.

I understand that if I am employed, all work materials/resources that are provided by Teaching Lab are considered property of Teaching Lab, and are solely for the use of work for Teaching Lab.

I understand that if I am employed, I will be required to sign acknowledgment of receipt and abide by all policies and procedures, requirements, and expectations as outlined in the Employee Handbook.

In relation to the position that I am applying for, I voluntarily give Teaching Lab consent to make a thorough investigation of my background, and release from liability all parties in connection with the supply and use of such information. 

The submission of my application serves as acknowledgment and agreement to the above terms and conditions.