Technical Support Specialist (Remote)

Whether it's a theater performance, a popular spin class, or your favorite podcaster trying to stream, everyone needs help producing dynamic live video. It's a complicated and technical process, static webcams no longer cut it, and a proper production crew is an impractical solution.

LiveControl has created a video production studio in the cloud. Our clients install our 4k multi-camera setup into their venue, home, or office, and our team fully produces video entirely in the cloud. Completely live and with just the click of a button, we can make your graduation speech or home cooking show look like a Netflix special, all for a fraction of the cost of a typical production crew.

LiveControl enables video production at scale - operating thousands of services across the country remotely. The Tech Support Specialist is on the front line supporting our clients and videographers to make sure our productions go smoothly. You love interacting with people, helping them fix their tech issues, and finding joy in building a process. You will not only be defining how live events should look and feel, but also troubleshooting issues that may arise during a live production and fixing them in real time. We’re in the live production space - with the majority of our events happening on weekends (this role requires working 4-5 days a week with primary hours occurring on Thursday, Friday, Saturday, Sunday). This role how quick paths to career growth and trajectory to managing and leading teams.