Remote Call Center - Bilingual Mandarin/Cantonese

IMMEDIATE 100% CUSTOMER SERVICE OPENINGMUST BE BILINUGAL MANDARIN OR CANTONESEFULL TRAINING PROVIDED/EQUIPMENT PROVIDEDMONDAY - FRIDAY 8AM-530PM$23/HRQualifications:• Must be bilingual Mandarin or Cantonese• Microsoft office proficient• Customer service experienceDescription:• Follow all Medical Answering Services policies and procedures• Satisfactorily maintain Medical Answering Services productivity standards• Attend all in-service training/compliance sessions• Take client messages per protocol• Schedule Medicaid transportation per protocol• Provide for a professional work environment and exhibit a professional attitude and demeanor• Demonstrate a proven understanding of Medicaid and Medical Answering procedures• Display excellent customer service skills• Provide timely feedback to the company regarding service failures and/or customer concerns• All other duties as directed by supervisors/management