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ServiceNow Product Owner - Hiring ASAP

In this role, we are seeking a ServiceNow HRSD Onboarding Product Owner to lead and manage the onboarding processes within our ServiceNow HRSD module. You will be responsible for ensuring smooth onboarding experiences for new hires through effective design and continuous improvement of the ServiceNow platform. This role involves defining the product vision, managing the roadmap, and collaborating with cross-functional teams to deliver impactful solutions that enhance employee onboarding experiences.What are we looking for?· Proven experience as a Product Owner or in a similar role managing HR digital platforms.· Strong expertise with ServiceNow HRSD Onboarding.· Deep understanding of onboarding workflows, HR processes, and service delivery models.· Experience in defining product vision, creating roadmaps, and managing product backlogs.· Excellent stakeholder management skills and the ability to align diverse perspectives.· Strong analytical and problem-solving skills to make data-driven decisions.· Ability to work collaboratively in a global, matrixed environment.· Experience with Agile methodologies and working in Scrum teams.What will be your main responsibilities?· Define and maintain the product roadmap for the ServiceNow HRSD Onboarding module.· Collaborate with HR, IT, and others to identify and prioritize onboarding requirements.· Develop user stories, acceptance criteria, and ensure alignment with business goals· Manage product backlog and prioritize work based on strategy and user feedback.· Lead sprint planning, reviews, and retrospectives in collaboration with Agile teams.· Provide thought leadership on best practices for onboarding and HR service delivery.· Act as the primary point of contact for all onboarding-related queries and initiatives.· Monitor onboarding performance metrics and feedback to drive improvements.· Ensure delivery of high-quality onboarding solutions by overseeing development, testing, and implementation.Key requirements· Experience working with ServiceNow HR Service Delivery (HRSD) modules, particularly in the context of onboarding.· Experience in an Agile or Scrum environment and working with development teams.· Comfortable operating in a large complex global organization.· Ability to articulate ideas clearly and concisely across different levels of the organization.· Understand user needs and translate them into valuable product features.· Lead by example, inspire teams, and create a motivating environment to deliver.· Ability to work effectively in cross-functional teams (including time zone conflicts).Pay and BenefitsThe pay range for this position is $60.00 - $75.00• Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully remote position.Application DeadlineThis position will be accepting applications until Dec 18, 2024.About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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What You Should Know About ServiceNow Product Owner - Hiring ASAP, TEKsystems

Are you a passionate leader with a knack for improving experiences? TEKsystems is seeking a dynamic ServiceNow Product Owner to join our team, focusing on enhancing the onboarding processes within the ServiceNow HRSD module. In this role, you'll have the exciting opportunity to create and manage a seamless onboarding experience for new hires, driving innovation and continuous improvement of our platform. This isn't just about managing a product; it's about defining a product vision, curating a strategic roadmap, and collaborating with talented cross-functional teams. Your expertise in HR digital platforms and ServiceNow HRSD will be invaluable as you lead initiatives to enhance employee onboarding. You will be at the forefront of identifying and prioritizing requirements, developing user stories, and aligning strategies with business goals. Engagement is key in this role—you'll be working closely with HR, IT, and various stakeholders across our global matrixed environment. If you're an analytical thinker with strong problem-solving skills, and you're ready to make a significant impact by delivering high-quality onboarding solutions, we want to hear from you! Join TEKsystems, where we partner in transformation and embrace the challenge of creating meaningful onboarding experiences. Your next adventure awaits, and we'd love for you to embark on it with us!

Frequently Asked Questions (FAQs) for ServiceNow Product Owner - Hiring ASAP Role at TEKsystems
What are the main responsibilities of a ServiceNow Product Owner at TEKsystems?

As a ServiceNow Product Owner at TEKsystems, your main responsibilities will include defining and maintaining the product roadmap for the ServiceNow HRSD Onboarding module, collaborating with HR and IT to prioritize onboarding requirements, developing user stories, managing product backlogs, leading Agile teams in sprint planning, and ensuring delivery of effective onboarding solutions.

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What qualifications are required for the ServiceNow Product Owner role at TEKsystems?

To qualify for the ServiceNow Product Owner position at TEKsystems, you should have proven experience managing HR digital platforms, strong expertise in ServiceNow HRSD Onboarding, a deep understanding of onboarding workflows and HR processes, and experience working within Agile or Scrum environments. Excellent stakeholder management skills and the ability to lead cross-functional teams are also essential.

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How does the ServiceNow Product Owner enhance the onboarding experience at TEKsystems?

The ServiceNow Product Owner enhances the onboarding experience at TEKsystems by actively collaborating with various departments to identify improvement areas, creating user stories aligned with business objectives, monitoring onboarding metrics to drive data-driven decisions, and implementing best practices for HR service delivery to ensure a top-notch onboarding process for new hires.

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What is the work environment like for the ServiceNow Product Owner at TEKsystems?

The work environment for a ServiceNow Product Owner at TEKsystems is fully remote, allowing you the flexibility to operate from anywhere while collaborating with a diverse global team. You will be part of a supportive culture that emphasizes collaboration, innovation, and professional growth within a complex organizational structure.

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What benefits does TEKsystems offer for the ServiceNow Product Owner position?

TEKsystems offers a comprehensive benefits package for the ServiceNow Product Owner position, including medical, dental, and vision insurance, a 401(k) retirement plan, life insurance options, short and long-term disability coverage, transportation benefits, and generous paid time off. These benefits are designed to support your well-being and work-life balance.

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Common Interview Questions for ServiceNow Product Owner - Hiring ASAP
What is your experience with ServiceNow HRSD Onboarding?

Discuss your hands-on experience with ServiceNow HRSD Onboarding, highlighting specific projects where you've implemented or optimized onboarding processes. Emphasize your familiarity with modules and functionalities that contribute to user experiences and integrations with HR systems.

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Can you describe a successful product roadmap you have managed?

Share a detailed story about a product roadmap you successfully managed. Ensure you discuss how you aligned it with business goals, your collaboration with stakeholders, the timeline you set, and the outcomes of the roadmap.

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How do you prioritize requirements in an Agile environment?

Explain your approach to prioritization, focusing on how you balance user needs, business objectives, and development capabilities. Discuss tools or frameworks you’ve used, such as MoSCoW, and share a real-world example of your prioritization process in action.

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How do you handle stakeholder conflicts?

Illustrate your conflict resolution skills by providing an example where you effectively navigated a disagreement among stakeholders. Highlight your communication strategies and how you ensured that all parties felt heard, ultimately reaching a suitable resolution.

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What metrics do you monitor to evaluate onboarding success?

Discuss key performance indicators (KPIs) you track to assess onboarding effectiveness, such as time-to-hire, employee satisfaction scores, and retention rates. Be specific about how you gather data and analyze it to drive continuous improvement.

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How do you gather and implement user feedback?

Describe your process for collecting user feedback, such as surveys or interviews, and how you analyze that information to inform product enhancements. Provide examples of changes you’ve made based on user input.

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What practices do you recommend for effective onboarding?

Share best practices you advocate for onboarding, such as personalized onboarding plans, ongoing engagement tactics, and leveraging technology to simplify processes. Offer examples of how you’ve implemented these practices successfully.

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Can you discuss your experience working within a global organization?

Reflect on your experience collaborating across time zones and cultures in a global organization. Highlight strategies you've used to ensure effective communication and teamwork despite geographical challenges.

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How do you ensure that HR workflows align with business goals?

Discuss your methodology for ensuring HR workflows align with the overarching business strategy. This may include collaboration with leadership, understanding organizational objectives, and adapting workflows based on feedback and performance metrics.

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What motivates you as a Product Owner?

Talk about your motivations as a Product Owner, such as driving change, enhancing user experiences, and collaborating with teams. Share how these motivations have manifested in your previous roles and successes.

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We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America...

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DATE POSTED
December 14, 2024

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