Systems Administrator

Description:

The Systems Administrator is responsible for maintaining and supporting the company's IT infrastructure, ensuring the smooth operation of computer systems, networks, and related technologies. This role involves installing, configuring, and troubleshooting hardware and software, managing network servers, and ensuring the security and efficiency of IT infrastructure. Additionally, the Systems Administrator will be responsible for managing the company's Azure cloud infrastructure, ensuring its optimal performance, security, and scalability. The ideal candidate will possess excellent technical skills, problem-solving abilities, and a strong commitment to customer service.

Duties/Responsibilities:

• Install, configure, and maintain physical servers, virtual servers, Azure cloud services, software, hardware, and networks.

• Monitor system performance and troubleshoot issues.

• Help manage and support Microsoft Intune for device management, application deployment, and security policies.

• Ensure security through configuration and management of Azure Entra access controls and the Microsoft Defender Administration Console.

• Respond to system alerts and end-user help tickets to quickly diagnose problems and coach end-users through software and hardware-related resolutions.

• Collaborate with IT team members onsite and remotely to build and maintain positive, productive team relationships.

• Perform “root cause analysis” when the Service Desk escalates problems/tickets and implement recommended improvements to address systemic level issues.

• Participate in the IT Teams weekend on-call support rotation and perform necessary after-hours server, network, system maintenance, and other technical updates.

• Travel to branch offices to provide on-site user and network support, provision new offices, and de-commission closing offices.

• Inventory new equipment and software and perform periodic audits of deployed assets.

• Prepare and publish self-help documentation for IT support reference and common “how to” problems into the knowledge base.

• Assist in training and mentoring junior technicians and new team members.

• Stay updated on industry trends and emerging technologies, sharing insights with the team to drive innovation and enhance service delivery.

Required Skills/Experience:

• Strong working knowledge of Microsoft Azure/Entra/Defender

• Strong working knowledge of M365 with administration experience

• Proficient with InTune – config/setup, deployment, MDM, policies, etc.

• Proven experience as a System Administrator or similar role.

• Advanced technical skills and credentials, including network administration, system administration, and cloud administration (e.g., MCSE, MC Azure Solutions Architect).

• Strong working knowledge of Active Directory – ability to create/modify/disable accounts.

• Proven mastery of Windows operating systems, including Windows 10 and 11, Windows Server, and SQL Server.

• Passionate about technology and learning new technologies.

• Experience with environments of 800 users or more preferred.

• Strong teamwork skills to foster professional and positive relationships within the team.

• Excellent documentation and organizational skills.

• Strong troubleshooting and problem-solving skills.

• Experience with the following technologies:

o MS Office 365, including Excel, Word, and PowerPoint.

o Microsoft Teams, Outlook/Exchange Online, and SharePoint Online.

o Microsoft Windows Remote Desktop Services.

o Meraki network devices, including Switches, Firewalls, and WAPs.

o Wi-Fi / VPN / Mobile Access.

o Service Now ticket management and Autotask Datto Kaseya for RMM

o Proofpoint Email/SPAM filtering.

Additional Skills & Qualifications:

Education and Experience:

• High School Diploma or equivalent required. Associate’s degree and/or work towards a bachelor’s degree in information technology or related field is highly desired. Bachelor’s degree is preferred.

• Microsoft Certified Professional and A+ certification preferred.

• Certified Network Associate credential is a plus.

Pay and Benefits

The pay range for this position is $35.00 - $45.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Long Beach,CA.

Application Deadline

This position is anticipated to close on Apr 10, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.