Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Banking Customer Service Representative - Onsite image - Rise Careers
Job details

Banking Customer Service Representative - Onsite

Overview

 

About TP

 

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

  

Benefits of working with TP include:

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs 

 

TP and You

 

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

  

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

 

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

 

This position will be based on-site at our North Lauderdale, Florida location.

Responsibilities

Your Responsibilities

As a Banking Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. 

  • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate
  • Respond to requests for assistance and/or possible processing payments
  • Track all call related information for auditing and reporting purposes
  • Provide feedback on call issues
  • Upsell if required

Qualifications

We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.

  • High School Diploma or equivalent
  • IT/Network certifications/degrees preferred
  • 18 years of age or older
  • Proven call center experience
  • Typing 25 WPM
  • Proficient in PC operation and navigation
  • Entry-level network troubleshooting
    • Ability to set up home Wi-Fi network
    • Ability to set up and configure a router or switch
    • Core proficiency with a laptop or desktop computer
  • Able to work independently
  • Have excellent communications skills, both oral and written
  • Ability to work in a constantly changing and fast paced environment
  • Ability to stay composed and objective
  • Strong listening skills

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

 

 

TP is an Equal Opportunity Employer

 

Teleperformance Glassdoor Company Review
4.2 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
Teleperformance DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Teleperformance
Teleperformance CEO photo
Daniel Julien
Approve of CEO

Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User

Join TP as a Customer Care Representative and help deliver exceptional service while enjoying paid training and opportunities for career advancement.

Photo of the Rise User
EOS Remote Remote (East or Central)
Posted 8 days ago

We are looking for a Customer Success Manager who is passionate about driving customer satisfaction and operational efficiency in a global technology environment.

Photo of the Rise User

Join HealthAxis as an Enrollment Team Lead to enhance healthcare administration through innovative technology and dedicated leadership.

Photo of the Rise User
American Iron and Metal Hybrid 1431 East Ave, Erie, PA 16503, USA
Posted 12 days ago

Join American Iron & Metal as a Technical Support Agent II, providing essential IT support to a global leader in the recycling industry.

Join CommonSpirit Health as an RN Clinical Coordinator to support a collaborative team dedicated to exceptional patient care in the LDRP unit.

Photo of the Rise User
Posted 13 days ago

Join The Terrace as a Licensed Practical Nurse (LPN) and be part of a dedicated team providing exceptional care in a nurturing environment.

Photo of the Rise User
US Physical Therapy Hybrid 804 N State St, Big Rapids, MI 49307, USA
Posted 2 days ago

Join U.S. Physical Therapy as a Patient Account Representative, where you will enhance patient experiences through efficient billing and account management.

Join Patrique Mercier Recruitment PT as a Spanish Speaking Customer Support representative, helping clients navigate car leasing and financing options.

Posted 3 days ago

As a Customer Experience Coordinator at VEG, you'll have a unique opportunity to revolutionize pet care experiences with an employee-centric approach.

Photo of the Rise User

Join Hippocratic AI as a Clinical Customer Success Executive and leverage your medical expertise to transform healthcare outcomes through innovative technology.

Photo of the Rise User
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Join American Express as a Customer Experience Concierge, where you'll provide exceptional service to our valued Card Members at the Centurion Lounge.

Photo of the Rise User
Dental Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Paid Holidays

Join Heartbeat Health as a Client Success Associate and play a pivotal role in transforming cardiovascular care delivery.

PNC Hybrid DC - Washington (20007)
Posted 9 days ago

At PNC, we are looking for a dedicated Part Time Teller to enhance customer experience and grow banking relationships.

Become a vital part of the team as a German Speaking Customer Support Representative, assisting customers with their inquiries on our online marketplace platform.

We make people's lives simpler, faster, and safer by combining the most advanced solutions with data analytics and disciplined processes to help companies transform and run better - all powered by passionate people. We are inspired to deliver onl...

70 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 18, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, Dayton just viewed Plant Engineer I - HVAC at Pfizer
Photo of the Rise User
Someone from OH, Dayton just viewed Entry Level Industrial Engineer at Boeing
Photo of the Rise User
Someone from OH, Dayton just viewed Manufacturing Engineer Intern at Marvin
Photo of the Rise User
Someone from OH, Dayton just viewed Assessment Engineering Intern at Learning A-Z
C
Someone from OH, Dayton just viewed Project Engineer at CRB
Photo of the Rise User
Someone from OH, Dayton just viewed Manufacturing Engineer III at Agile Space Industries
Photo of the Rise User
8 people applied to Cashier (Part-time) at Datadog