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Manager, Cargo General Sales Agent

The Manager, Cargo General Sales Agent (GSA) is responsible for overseeing all cargo sales and operational activities for all Teleport GSA countries. This role involves executing transparent tenders, effective contract management, driving revenue growth through innovative sales strategy while ensuring operational excellence, and aligning with Teleport strategic vision. 

Key Responsibilities

  • Develop and implement strategic sales plans to achieve revenue targets and Teleport objectives.
  • End to end GSA contract management - from transparent tender process and close monitoring of Guaranteed revenue performance and recommend adjustments to pricing or sales strategies as needed.
  • Develop strategies to increase cargo volumes and improve load factors on key routes.
  • Identify opportunities to expand the cargo product portfolio, including specialized services like e-commerce, pharma logistics, and perishables.
  • Ensure seamless cargo handling operations in compliance with Teleport standards.
  • Address operational issues promptly to minimize disruptions and maintain customer satisfaction.
  • Monitor revenue and expense performance against targets, ensuring profitability.
  • Prepare and submit regular reports on sales performance, market analysis, and operational efficiency.
  • Work closely with finance team to ensure accurate billing and reconciliation.

Qualifications and Skills

  • Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field (MBA preferred).
  • Proven experience in air cargo sales and operations, with at least 5–8 years in a leadership role.
  • Strong knowledge of air freight markets, pricing strategies, and cargo handling procedures.
  • Excellent communication, negotiation, and relationship-building skills.
  • Proficiency in using cargo management systems and reporting tools.
  • Strong analytical and problem-solving abilities.
  • Ability to work under pressure and manage multiple priorities.

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager, Cargo General Sales Agent, Teleport

At Teleport, we’re excited to invite an energetic and strategic thinker to join our team as the Manager, Cargo General Sales Agent (GSA). This role is pivotal in driving our cargo sales and ensuring operational excellence across all Teleport GSA countries. Your mission will be to create and implement innovative sales strategies that not only meet but exceed our revenue targets. You'll be in charge of managing end-to-end GSA contracts, ensuring that our tender processes are transparent and efficient while closely monitoring guaranteed revenue performance. Your knack for identifying new market opportunities will be essential, whether that’s expanding our service offerings in e-commerce or improving our load factors on critical routes. Communication is key, so expect to collaborate daily with various stakeholders, from finance to operations, ensuring seamless cargo handling that aligns with Teleport's high standards. With a strong emphasis on reporting, you’ll prepare analyses on sales performances and market trends, keeping our business agile and responsive. If you have a Bachelor’s degree in a relevant field, significant experience in air cargo sales, and an unstoppable drive to excel, then this position could be your next big opportunity!

Frequently Asked Questions (FAQs) for Manager, Cargo General Sales Agent Role at Teleport
What are the key responsibilities of the Manager, Cargo General Sales Agent at Teleport?

The Manager, Cargo General Sales Agent at Teleport is responsible for overseeing all cargo sales and operational activities, developing strategic sales plans, managing end-to-end GSA contracts, and identifying growth opportunities. This role also focuses on enhancing cargo volumes and ensuring compliance with operational standards.

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What qualifications are required for the Manager, Cargo General Sales Agent position at Teleport?

Candidates for the Manager, Cargo General Sales Agent position at Teleport should have a Bachelor’s degree in Business, Logistics, or Supply Chain Management, with an MBA preferred. Additionally, they should possess 5–8 years of proven leadership experience in air cargo sales and operations.

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How does the Manager, Cargo General Sales Agent contribute to Teleport's revenue growth?

The Manager, Cargo General Sales Agent plays a crucial role in driving revenue growth by developing innovative sales strategies, monitoring performance metrics, and adjusting pricing or strategies based on market conditions to maximize profitability.

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What skills are essential for success in the Manager, Cargo General Sales Agent role at Teleport?

Essential skills for the Manager, Cargo General Sales Agent include strong communication, negotiation, and relationship-building abilities, along with proficiency in cargo management systems and strong analytical skills to resolve issues efficiently.

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How does the Manager, Cargo General Sales Agent ensure operational excellence at Teleport?

To ensure operational excellence, the Manager, Cargo General Sales Agent is responsible for overseeing cargo handling processes, promptly addressing operational issues, and ensuring compliance with Teleport's standards, thus maintaining high levels of customer satisfaction.

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Common Interview Questions for Manager, Cargo General Sales Agent
Can you describe your experience with air cargo sales?

When answering this question, be specific about your previous roles in air cargo sales, metrics you achieved, and strategies you implemented. Highlight how those experiences have prepared you for the Manager, Cargo General Sales Agent position.

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What strategies have you implemented to improve revenue in your previous roles?

Discuss specific strategies that you have used in the past that led to measurable outcomes. Be prepared to explain how you analyzed data and market trends to inform those strategies.

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How do you handle operational disruptions?

Demonstrate your problem-solving skills by discussing a past incident where you successfully managed an operational disruption. Emphasize your approach to minimizing downtime and maintaining customer satisfaction.

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How do you prioritize tasks in a high-pressure environment?

Share your methods for prioritization, such as using a task management system or evaluating the urgency and impact of tasks. Discuss how this approach led to successful outcomes in previous roles.

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What is your experience with managing contracts?

Explain your experience with contract management, including your involvement in the tender process and how you monitor contract performance. Provide examples of successes or challenges you faced.

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Can you discuss a successful negotiation you’ve led?

Provide a specific example of a negotiation you successfully led, outlining your tactics and the outcome. Emphasize your relationship-building skills as a key element of the negotiation.

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What approaches do you take to identify new market opportunities?

Discuss your methods for researching and analyzing market trends. Provide examples of how you have successfully identified and capitalized on new opportunities in previous roles.

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How do you manage relationships with stakeholders?

Emphasize your communication skills and any tools or strategies you use to maintain stakeholder relationships. Share specific examples of how strong relationships benefited your projects in the past.

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What technologies or systems have you used for cargo management?

Discuss your experience with specific cargo management systems or technologies. Highlight how these tools improved efficiency or helped in tracking performance metrics.

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What is your long-term vision for the Manager, Cargo General Sales Agent role at Teleport?

Articulate your professional goals and how they align with Teleport's mission. Highlight your commitment to driving sales growth and operational excellence in the cargo sector.

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BADGES
Badge Flexible CultureBadge Global CitizenBadge InnovatorBadge Rapid Growth
CULTURE VALUES
Transparent & Candid
Growth & Learning
Inclusive & Diverse
Empathetic
Collaboration over Competition
Feedback Forward
BENEFITS & PERKS
401K Matching
Medical Insurance
Dental Insurance
Vision Insurance
Equity
Paid Sick Days
Paid Time-Off
Disability Insurance
Life insurance
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 16, 2025

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