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Senior Network Management System Engineer (LS338)

Telesat (NASDAQ and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate and government customers for over 50 years.  Backed by a legacy of engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite operators.

 

Telesat Lightspeed, our revolutionary Low Earth Orbit (LEO) satellite network, scheduled to begin service in 2027, will revolutionize global broadband connectivity for enterprise users by delivering a combination of high capacity, security, resiliency and affordability with ultra-low latency and fiber-like speeds. Telesat is headquartered in Ottawa, Canada, and has offices and facilities around the world.

 

The company’s state-of-the-art fleet consists of 15 GEO satellites, the Canadian payload on ViaSat-1 and one LEO 3 demonstration satellite.  For more information, follow Telesat on X and LinkedIn or visit www.telesat.com



As our Senior Network Management System (NMS) Engineer you’ll be responsible for ensuring the smooth operation of our network by designing, implementing and maintaining Operational Support Systems (OSS).  Your role will be instrumental in optimizing network performance, enhancing efficiency, and ensuring a seamless customer experience.


Main Responsibilities
  • Design, develop, implement and enhance Operational Support Systems and NMS applications to monitor and manage Carrier Ethernet and IP customer services and network resources, ensuring optimal performance and reliability.
  • Work closely with vendors to evaluate and implement new NMS solutions and stay up to date with industry trends.
  • Review and approve design and development solution documents, internal and external test strategies, plans and scripts.
  • Develop and maintain accurate and up to date documentation of NMS requirements, configurations, processes and procedures.
  • Implement real time network monitoring solutions to proactively identify and resolve network issues, minimizing downtime.
  • Investigate and resolve complex NMS implementation and network problems, collaborating with cross-functional teams to implement effective solutions.
  • Develop and maintain automated scripts and tolls to streamline network operations and improve efficiency.
  • Implement and enforce security best practices to protect network systems and data integrity.
  • Analyze network performance data and provide insights for capacity planning and network optimization.


Education and Experience Required
  • Bachelor's in Computer Science, Computer Engineering, Electrical Engineering, or a related field.
  • 5 - 9 years of experience in a similar role.
  • Demonstrated knowledge of design principles, and specifications for standardized and interoperable NMS.
  • Solid knowledge of NMS protocols and modelling languages such as: NETCONF/RESTCONF, gRPC/gNMI, gNOI, YANG, UML
  • Working experience in one of NMS tools and platforms such as Netcracker Digital OSS, ONAP, Ciena Blue Planet, Amdocs
  • Knowledge in Carrier Ethernet technologies and MEF Lifecycle Service Orchestration (MEF LSO APIs) framework.
  • Familiarity with TMForum Open Digital Architecture (ODA), Process Framework (eTOM), TMForum APIs, is a plus
  • Familiarity with CloudEvents, OpenMetrics, Openflow, ONF TAPI, and Information Framework (SID) is a plus.
  • Familiarity with Model-based systems engineering (MBSE) is an asset.
  • Knowledge of MEF Lifecycle Service Orchestration (MEF LSO APIs) framework is an asset


Decision Making and Supervision
  • This role requires making recommendations and decisions which will have influence on the network operations and control solution of the Telesat Lightspeed network.
  • This role requires contributions as an individual and a team member.


Working Conditions
  • Hybrid workplace model with three days a week in the office.
  • Occasional travel is anticipated.


The successful candidate must be able to work in Canada and obtain both Reliability and Canadian Controlled Goods program (CGP) clearances.


#LI-VR1


At Telesat, we take pride in being an equal opportunity employer that values equality in the workplace.   We are committed to providing the best candidate experience possible including any required accommodations at every stage of our interview process.   All qualified applicants that have been selected for an interview that require accommodations, are advised to inform the Telesat Talent team accordingly.  We will work with you to meet your needs.   All accommodation information provided will be treated as confidential.

What You Should Know About Senior Network Management System Engineer (LS338), Telesat

At Telesat, we’re on the cutting edge of satellite technology and we’re looking for a passionate Senior Network Management System (NMS) Engineer to join our team in beautiful Gatineau, Quebec. This is an exciting opportunity to contribute to our revolutionary Telesat Lightspeed project, which promises to transform global broadband connectivity. As our new Senior NMS Engineer, you’ll play a critical role in ensuring the smooth operation of our network. Your responsibilities will include designing, implementing, and maintaining Operational Support Systems that monitor and manage our Carrier Ethernet and IP customer services. You’ll work closely with vendors and stay abreast of industry trends to enhance NMS applications and optimize network performance. Are you a problem solver with a knack for troubleshooting? You’ll be investigating complex network issues while collaborating with cross-functional teams. Plus, your technical skills will shine as you develop automated scripts to streamline operations. We value a culture of learning and development, so you’ll have opportunities to grow your expertise within a dynamic team. At Telesat, we believe in a hybrid workplace model which promotes flexibility while we continue to innovate in satellite communications. If you’re ready to make a difference and lead the way in network management, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Senior Network Management System Engineer (LS338) Role at Telesat
What are the primary responsibilities of a Senior Network Management System Engineer at Telesat?

As a Senior Network Management System Engineer at Telesat, your primary responsibilities will include designing and enhancing Operational Support Systems to monitor and manage network resources. You’ll collaborate closely with vendors, develop real-time monitoring solutions, and maintain documentation to ensure optimal network performance. Your role is essential in resolving complex network issues and implementing security best practices.

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What qualifications are required for the Senior Network Management System Engineer position at Telesat?

Candidates applying for the Senior Network Management System Engineer position at Telesat should have a Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field. Additionally, you should have 5 to 9 years of relevant experience, solid knowledge of NMS protocols, and familiarity with tools like Netcracker Digital OSS or ONAP.

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How does Telesat support professional growth for Senior Network Management System Engineers?

At Telesat, we value continuous learning and professional growth. As a Senior Network Management System Engineer, you’ll be part of a dynamic team where you can enhance your skills through collaboration and exposure to cutting-edge technologies. We also offer access to training and development programs to support your career advancement.

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What is the work environment like for a Senior Network Management System Engineer at Telesat?

The work environment for a Senior Network Management System Engineer at Telesat is hybrid, allowing for a blend of in-office and remote work. You’ll spend three days a week in our Gatineau office, working alongside talented professionals while enjoying the flexibility of remote work. This hybrid model fosters collaboration and innovation.

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What technologies should a Senior Network Management System Engineer at Telesat be familiar with?

As a Senior Network Management System Engineer at Telesat, familiarity with NMS protocols and tools such as NETCONF/RESTCONF, gRPC/gNMI, and experience with platforms like Ciena Blue Planet and Amdocs will be advantageous. Knowledge of Carrier Ethernet technologies and familiarity with TMForum APIs will further strengthen your candidacy.

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Common Interview Questions for Senior Network Management System Engineer (LS338)
Can you describe your experience with Operational Support Systems in the context of network management?

In answering this question, highlight your hands-on experience with designing, implementing, and maintaining OSS. Discuss specific projects you have worked on, any challenges you faced, and how you overcame them. Be sure to mention tools and protocols you used that relate to Telesat’s requirements.

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What strategies do you use to ensure optimal network performance?

To effectively answer, share your strategies for monitoring and optimizing network performance, such as using real-time metrics and proactive troubleshooting. Mention specific KPIs you track and any tools you leverage to support your strategies, ideally aligning them with the technologies used at Telesat.

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How would you approach a complex network issue that requires collaboration with cross-functional teams?

Explain your communication and problem-solving skills in this scenario. Discuss your method for gathering information, collaborating effectively with different teams, and implementing a structured approach to resolve the issue. Showcase an example where you successfully brought teams together to address a challenge.

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What experience do you have with network monitoring solutions, and how have they improved your past projects?

Elaborate on your experience with specific network monitoring solutions, detailing how they helped in identifying issues proactively. Share results from previous projects, emphasizing how the use of such solutions led to reduced downtime and improved customer satisfaction.

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Can you explain your understanding of security best practices in network systems?

In your response, discuss key security practices you are familiar with, like implementing firewalls, network segmentation, data encryption, and regular security audits. Illustrate how you have applied these principles in past roles to ensure data integrity and secure network operations.

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How do you stay updated with the latest trends and advancements in network management technologies?

Discuss your proactive approach to staying informed, such as following industry publications, attending relevant conferences, and participating in professional networks. Mention any niche forums or groups specific to OSS and network management that you engage with.

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What role does documentation play in network management, and what strategies do you use for maintaining it?

Emphasize the importance of documentation in network management for operational continuity. Discuss your methods for keeping documentation current and accessible, such as using version control systems and maintaining a centralized repository for easy reference.

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Can you provide an example of a time you identified a capacity planning issue? How did you resolve it?

Share a specific example that illustrates your analytical skills in capacity planning. Detail how you identified the issue, the steps you took to resolve it, and the impact of your solution on network performance and resource optimization.

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What experiences do you have with automation in network operations?

Talk about your experience using automation tools and scripts in network operations. Give examples of tasks you have automated to improve efficiency, the technologies you utilized, and how these initiatives positively impacted network reliability.

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How would you approach recommending and implementing a new NMS solution?

Outline your approach to assessing needs and requirements before recommending a new solution. Discuss your evaluation process, how you involve stakeholders, and your method for managing implementation while ensuring minimal disruption to existing operations.

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Backed by a legacy of engineering excellence, reliability and industry-leading customer service, Telesat (NASDAQ and TSX: TSAT) is one of the largest and most successful global satellite operators. Telesat works collaboratively with its customers ...

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Full-time, hybrid
DATE POSTED
December 2, 2024

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