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Product content design intern Job at Teradata in Frankfort

Our CompanyAt Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers and our customers’ customers to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.Our Internship ProgramOur summer internship program lasts 10-12 weeks beginning in May/June and ending in August/September. We offer a fast-paced, flexible, fun environment where you will have the opportunity to work on meaningful projects and face new challenges every day. The Teradata culture isn’t just about one kind of person. So many individuals make up who we are, making us that much more unique. This is what sets apart the dynamic, diverse, and collaborative environment that is Teradata.What You’ll DoThe product content team is part of the Teradata user experience organization, and we work across Teradata to plan for, design, and deliver:Content design within the productTechnical content strategy and documentation about the productWe focus on simplifying technical experiences and crafting simple, useful content that helps customers get value from Teradata’s data analytics tools. We collaborate with product managers, product architects, engineers, user researchers, user interface designers, content strategists, design technologists, and others.Collaborate with designers and engineers to design and enhance the Teradata product experience with deliverables such as feature glossaries, journey maps, task flows, research plans, and others.Apply content design research and thinking to draft user interface microcontent, such as labels, instruction copy, in-product education, in-product help, error messages, and other content.Work in a team of fellow content designers and technical content strategists to understand how and when content appears and how it can be improved throughout the customer’s experience with Teradata.What Makes You a Qualified CandidateMust be enrolled in BS/MS/PhD degree program. With graduation dates between December 2025-June 2026.Background and interest in content design, UX writing, content strategy, or a related communications or design field.What You'll BringAre empathetic and able to connect with and understand user needs and desires.Highly curious, inquisitive, and collaborative by nature, and eager to learn, discover, and innovate.Pay Rate: $29.00 - $44.00 - $50.00 HourlyWhy We Think You’ll Love TeradataWe prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.#LI-SK1Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization.​We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.Pay Rate: 0.0000 - 0.0000 - 0.0000 HourlyStarting pay for the successful applicant will depend on geographic location, internal equity, job-related knowledge, skills, and candidate experience. Learn more about Teradata’s competitive Total Rewards package at https://www.teradata.com/About-Us/Careers/Benefits
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What You Should Know About Product content design intern Job at Teradata in Frankfort, Teradata

Are you ready to jumpstart your career with an exciting opportunity as a Product Content Design Intern at Teradata in Frankfort, KY? At Teradata, we believe everyone deserves the empowerment that comes from better information. That's why we've crafted the ultimate cloud analytics and data platform for AI, helping top companies make smarter, data-driven decisions. As a summer intern, you will dive into the fast-paced world of content design, collaborating with talented designers, engineers, and user researchers to create user-friendly content that enhances the Teradata product experience. Your work will involve drafting microcontent for user interfaces, crafting feature glossaries, and collaborating on journey maps and task flows. It's all about making technical experiences simple and beneficial for users, and you'll be at the forefront of that mission! If you're currently enrolled in a BS, MS, or PhD program with a strong interest in content design or UX writing, and you are curious, collaborative, and eager to learn, we’d love to have you on board. Here at Teradata, we pride ourselves on our people-first culture, flexibility, and our commitment to diversity and inclusivity, offering a unique internship experience that could shape your future. Join us, and let's elevate the way the world uses data together!

Frequently Asked Questions (FAQs) for Product content design intern Job at Teradata in Frankfort Role at Teradata
What are the responsibilities of a Product Content Design Intern at Teradata?

As a Product Content Design Intern at Teradata, your responsibilities will include collaborating with designers and engineers to enhance the product experience through content design. You will create microcontent for user interfaces, develop feature glossaries, and participate in designing journey maps and task flows. Your role will focus on simplifying technical concepts and improving customer interactions with Teradata's analytics tools.

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What qualifications do I need to apply for the Product Content Design Intern role at Teradata?

To be considered for the Product Content Design Intern position at Teradata, you must be enrolled in a BS, MS, or PhD program, with graduation dates between December 2025 and June 2026. A background or strong interest in content design, UX writing, or content strategy is essential. We are looking for candidates who are empathetic, inquisitive, and collaborative in nature.

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How long does the internship last for the Product Content Design Intern at Teradata?

The Product Content Design Intern program at Teradata typically lasts between 10 to 12 weeks, starting in May or June and concluding in August or September. This timeframe allows interns to dive deep into meaningful projects while collaborating with various teams across the company.

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What is the pay for the Product Content Design Intern position at Teradata?

The hourly pay rate for the Product Content Design Intern position at Teradata ranges from $29.00 to $50.00, depending on geographic location, candidate experience, and internal equity. This competitive pay reflects our commitment to attracting and retaining top talent in the industry.

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What is the work culture like for a Product Content Design Intern at Teradata?

At Teradata, the work culture is centered around a people-first philosophy. Interns can expect a flexible, collaborative, and inclusive environment that promotes personal and professional growth. The diverse culture ensures that all voices are heard and valued, making it an exceptional place to launch your career.

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Common Interview Questions for Product content design intern Job at Teradata in Frankfort
Can you describe your experience with content design or UX writing?

When answering this question, highlight any relevant coursework, projects, or internships where you focused on content design or UX writing. Be specific about the methodologies you used and share examples of how your work impacted user experiences positively.

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How do you approach understanding user needs in content design?

To answer this, discuss your methods for user research, including techniques like surveys, user interviews, or usability testing. Emphasize your ability to empathize with users and how you translate their needs into actionable content design strategies.

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Can you give an example of a time when you collaborated on a project?

Share a specific example that illustrates your teamwork skills. Discuss your role in the collaboration, how you communicated with team members, and any challenges you overcame to deliver a successful project together.

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What tools or software are you familiar with that would help in content design?

Mention any relevant tools you have experience with, such as Adobe XD, Figma, Sketch, or content management systems. Explain how you have used these tools in past projects and how they enhance your content design process.

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How would you handle conflicting feedback from users or team members?

Discuss the importance of open communication and active listening. Explain how you would gather all feedback, prioritize it based on user impact, and work collaboratively with the team to reach a consensus or make informed design decisions.

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What do you think is the most critical aspect of content design?

In your response, highlight the importance of clarity and user-centricity in content design. Discuss how effective content should resonate with users while providing the necessary information to enhance their overall experience.

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How do you stay updated on trends in content design and UX best practices?

Mention professional resources you follow, such as UX design blogs, industry podcasts, and networking events. Discuss your commitment to continuous learning and how you implement new insights into your work.

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What inspired you to apply for the Product Content Design Intern position at Teradata?

Share your passion for data analytics and content design, and explain how Teradata’s mission resonates with your career goals. Discuss specific aspects of the company culture or internship program that attracted you.

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How would you approach creating microcontent for a new feature in a product?

Explain your process for researching the new feature, understanding user expectations, and drafting concise, informative microcontent. Emphasize the need for collaboration with product managers and designers to ensure alignment with user needs.

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What are your career goals, and how does this internship align with them?

Discuss your long-term career aspirations in content design or a related field. Explain how the internship at Teradata will help you gain valuable skills, build connections within the industry, and propel you toward achieving those goals.

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DATE POSTED
December 12, 2024

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