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Base PayThis role has a minimum base pay from $16.78 per hour with higher starting pay available based on experience.Purpose:Floor & Decor Sr. Designer leads our design team and provide a seamless start to finish consultative design service that builds lasting relationships and brand loyalty with the customers we serve. At Floor & Decor Senior Designers are responsible for meeting with customers, listening to their project needs, educating them on all that is required for their project, and building a creative design concept that incorporates the customers personal style, lifestyle, and budget.Minimum Eligibility Requirements• Design education (BA or AA in Interior Design)• 6 years interior design experience in lieu of design education• Combination of education and experience equal to 6 years• Prior retail/sales experience preferred• Knowledge of hard surface flooring is a plus• Proficient in basic mathematical skills• Must be self-motivated and able to multi-task in a fast-paced environment• Excellent verbal, written, and interpersonal skills• Basic computer knowledge, including Microsoft Office suite• Internal candidates must have 24 months of experience in a Floor & Decor Designer positionEssential Functions• Proven ability to build and maintain lasting relationships with residential and professional customers in the industry• Greet store customers in a helpful manner and supports store design walk-in needs• Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store• Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.• Design and sell complete, functional and aesthetically appealing solutions• Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required• Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals• Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees• Engage in current and emerging design trends in your market• Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject• Participate in local professional affiliation like ASID, NKBA• Perform other duties as assignedWorking Conditions (travel, hours, environment)• Limited travel may be required by car• While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.Physical/Sensory RequirementsMedium Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.Store HoursMonday - Friday 7:00 AM - 8:00 PMSaturday 8:00 AM - 7:00 PMSunday 10:00 AM - 6:00 PMPickup HoursMonday - Friday 7:00 AM - 7:00 PMSaturday 8:00 AM - 7:00 PMSunday 10:00 AM - 6:00 PMBenefits & Rewards• Bonus opportunities at every level• Career advancement opportunities• Relocation opportunities across the country• 401k with discretionary company match• Employee Stock Purchase Plan• Referral Bonus Program• A personal holiday and Volunteer Time Off program• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)Equal Employment OpportunityFloor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
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What You Should Know About Senior Designer, Floor & Decor

Are you a creative force ready to make a significant impact? Join Floor & Decor as a Senior Designer in Whitehall Township, PA, where you'll lead the design team to provide top-notch consultative design services. In this role, you’ll dive into conversations with customers to understand their project needs, guiding them through the design process with a focus on their personal style and budget. Your day will be packed with meeting clients, educating them on design options, and creating stunning design concepts that elevate their spaces. With a minimum of 6 years of interior design experience (or equivalent education), a flair for customer interaction, and a drive for multi-tasking in a fast-paced environment, you’ll build meaningful relationships that foster brand loyalty. From providing advice on tile, wood, and stone to managing multiple projects with precision and timely follow-up, your expertise will shine. You’ll also collaborate closely with store leadership, engage with current design trends, and utilize design applications in your work. Ready to join a team that values creativity and innovation? Bring your design passion to Floor & Decor, where every day is a new opportunity to transform spaces and make lasting connections.

Frequently Asked Questions (FAQs) for Senior Designer Role at Floor & Decor
What are the responsibilities of a Senior Designer at Floor & Decor?

As a Senior Designer at Floor & Decor, your responsibilities include meeting with customers to discuss their design needs, creating design concepts that reflect their personal style, and providing expert advice on various materials like tile and wood. You'll be managing multiple projects, ensuring timely communication, and collaborating with store leadership to achieve sales goals. Building lasting relationships with clients and engaging in community design trends is also essential.

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What qualifications do I need to become a Senior Designer at Floor & Decor?

To qualify as a Senior Designer at Floor & Decor, you need a BA or AA in Interior Design or six years of equivalent experience. Prior retail or sales experience is preferred, along with basic mathematical skills and knowledge of hard surface flooring. Excellent interpersonal skills and basic proficiency in Microsoft Office are necessary, and if you're an internal candidate, you should have at least 24 months of experience in a Floor & Decor Designer position.

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Is experience in hard surface flooring required for a Senior Designer position at Floor & Decor?

While not strictly required, knowledge of hard surface flooring is a strong plus for the Senior Designer role at Floor & Decor. Your ability to provide expert advice on flooring materials will enhance your effectiveness in meeting customer needs and providing customized design solutions.

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How does Floor & Decor support its Senior Designers in career advancement?

Floor & Decor is committed to the growth of its Senior Designers, offering multiple career advancement opportunities. They support professional development through training and mentorship, provide the potential for relocation across the country, and reward performance with bonus opportunities—all aimed at nurturing a fulfilling career in design.

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What tools and technologies will I be using as a Senior Designer at Floor & Decor?

In your role as a Senior Designer at Floor & Decor, you will utilize design applications such as Salesforce and proprietary scheduling tools like the Online Design Appointment Scheduler. Mastering these technologies is crucial to manage your projects effectively and maintain concise communication with clients and your team.

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Common Interview Questions for Senior Designer
Can you describe your design process as a Senior Designer?

When answering this question, outline your approach to understanding client needs, conducting consultations, and developing design concepts. Highlight how you incorporate client feedback into your designs and address how you manage projects from inception to execution.

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How do you stay current with design trends as a Senior Designer?

Share specific strategies you employ to stay updated with design trends, such as attending industry events, following design blogs, or participating in professional networks like ASID or NKBA. Emphasize your enthusiasm for innovative design and how it influences your work.

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How would you handle a difficult client during a design project?

Discuss your customer service approach, including active listening, empathy, and finding common ground. Share a specific example from your experience where you effectively addressed client concerns while keeping the project on track.

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What software or tools are you proficient in that would help you as a Senior Designer?

List relevant design software you're experienced with, such as design applications and Microsoft Office tools. Provide examples of how you've effectively used these tools in past roles to enhance your design process and client communication.

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How do you prioritize multiple design projects simultaneously?

Describe your organizational techniques, such as using project management tools or creating timelines to keep projects on track. Emphasize communication with clients to set expectations regarding deliverables and timelines for each project.

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Tell us about a successful design project you managed from start to finish.

Share a case study of a project you led, detailing your design process, the challenges you faced, and the final outcome. Highlight client satisfaction and how your design met their expectations in terms of style and functionality.

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What strategies do you use to build lasting relationships with clients?

Discuss your methods for nurturing client relationships, including follow-up communications, understanding their unique tastes, and creating personalized solutions. Give examples of how these strategies have improved customer retention and satisfaction.

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How do you approach collaborating with store leadership and team members?

Talk about your teamwork philosophy. Emphasize the importance of open communication, sharing project updates, and aligning with store goals. Provide examples of successful collaborations and their impact on design projects.

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What challenges do you think you'll face as a Senior Designer at Floor & Decor?

Reflect on challenges one might encounter, such as managing diverse client expectations or adapting to market trends. Discuss how your problem-solving skills and proactive approach will help you navigate these challenges successfully.

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Why do you want to work as a Senior Designer for Floor & Decor?

Share your passion for design and how it aligns with Floor & Decor’s mission. Mention the company’s reputation, commitment to customer service, and design innovation as factors that attract you to the position and their corporate culture.

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As a category killer, we will offer a dominant in-stock, locally assorted selection of high-quality hard surface flooring & related accessories, all at the lowest price in the markets we serve. We will serve our associates & customers by executing...

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DATE POSTED
December 9, 2024

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