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Pay Range18.25 USD - $27.15Purpose:Floor & Decor Sr. Designer leads our design team and provide a seamless start to finish consultative design service that builds lasting relationships and brand loyalty with the customers we serve. At Floor & Decor Senior Designers are responsible for meeting with customers, listening to their project needs, educating them on all that is required for their project, and building a creative design concept that incorporates the customers personal style, lifestyle, and budget.Minimum Eligibility Requirements• Design education (BA or AA in Interior Design)• 6 years interior design experience in lieu of design education• Combination of education and experience equal to 6 years• Prior retail/sales experience preferred• Knowledge of hard surface flooring is a plus• Proficient in basic mathematical skills• Must be self-motivated and able to multi-task in a fast-paced environment• Excellent verbal, written, and interpersonal skills• Basic computer knowledge, including Microsoft Office suite• Internal candidates must have 24 months of experience in a Floor & Decor Designer positionEssential Functions• Proven ability to build and maintain lasting relationships with residential and professional customers in the industry• Greet store customers in a helpful manner and supports store design walk-in needs• Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store• Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.• Design and sell complete, functional and aesthetically appealing solutions• Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required• Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals• Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees• Engage in current and emerging design trends in your market• Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject• Participate in local professional affiliation like ASID, NKBA• Perform other duties as assignedWorking Conditions (travel, hours, environment)• Limited travel may be required by car• While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.Physical/Sensory RequirementsMedium Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.Store HoursMonday - Friday 7:00 AM - 7:00 PMSaturday 8:00 AM - 7:00 PMSunday 10:00 AM - 6:00 PMBenefits & Rewards• Bonus opportunities at every level• Career advancement opportunities• Relocation opportunities across the country• 401k with discretionary company match• Employee Stock Purchase Plan• Referral Bonus Program• A personal holiday and Volunteer Time Off program• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)Equal Employment OpportunityFloor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
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What You Should Know About Senior Designer, Floor & Decor

At Floor & Decor in Silver Spring, MD, we're on the lookout for a talented Senior Designer to join our dynamic design team! This exciting role is all about crafting immersive, consultative design experiences that will not only meet but exceed our customers' expectations. As a Senior Designer, you'll take the lead in connecting with clients, understanding their unique project visions, and guiding them through the entire design process. It's about creating designs that reflect their personal style while adhering to their budget. We value your experience, so if you have a background in interior design—whether through education or hands-on experience—you'll fit right in! In this role, you’ll build lasting relationships by providing expert advice on tile, wood, stone, and accessories for residential and commercial projects. You'll manage multiple design projects simultaneously, ensuring accuracy and timely communication throughout. Plus, you'll collaborate with your team to achieve shared goals while engaging with evolving design trends. If you're self-motivated, detail-oriented, and thrive in a fast-paced environment, we want to hear from you! Let's transform spaces together and make customers fall in love with their homes all over again. Join us and take your design career to new heights!

Frequently Asked Questions (FAQs) for Senior Designer Role at Floor & Decor
What are the responsibilities of a Senior Designer at Floor & Decor?

As a Senior Designer at Floor & Decor, the key responsibilities include leading design projects from inception to completion, collaborating with clients to understand their needs, and providing expert advice on flooring and design solutions. You will also manage multiple projects simultaneously, ensuring timely communication and follow-up with clients, as well as participating in networking and professional affiliations to build lasting relationships.

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What qualifications are needed to become a Senior Designer at Floor & Decor?

To qualify for the Senior Designer position at Floor & Decor, candidates should have a design education (BA or AA in Interior Design) or equivalent experience totaling six years. Retail or sales experience is preferred, along with strong interpersonal skills, proficiency in basic mathematics, and basic knowledge of design software applications.

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How does Floor & Decor support the personal development of Senior Designers?

Floor & Decor supports personal development by offering career advancement opportunities and access to training programs. Additionally, there are bonus opportunities at every level and the chance to participate in relevant professional associations like ASID and NKBA, which can further enhance your skills and network within the industry.

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What type of design trends should Senior Designers at Floor & Decor be familiar with?

Senior Designers at Floor & Decor should stay updated on both current and emerging design trends, particularly in flooring, color palettes, and interior styles that resonate with clients. Knowledge of market demand and popular materials helps them create designs that are not only functional but also aesthetically appealing.

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What is the work environment like for a Senior Designer at Floor & Decor?

The work environment for a Senior Designer at Floor & Decor is typically dynamic and fast-paced, often involving a mix of customer engagement in-store and project management in a warehouse setting. Designers may experience moderate to noisy conditions, and physical demands include the ability to lift and move objects as necessary during client consultations and project setups.

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Common Interview Questions for Senior Designer
Can you describe your approach to working with clients as a Senior Designer?

When discussing your approach to client interactions, emphasize the importance of active listening. Mention how you seek to understand their needs and preferences deeply before presenting personalized design ideas. Highlight any examples of successfully guiding clients to achieve their dream spaces.

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What design software are you proficient in, and how do you use it in your work?

Discuss the design applications you are familiar with, such as Salesforce or specific design software you’ve used to develop visual presentations. Explain how these tools facilitate communication with clients and streamline the design process.

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How do you manage multiple design projects at once?

Managing multiple design projects requires strong organizational skills. Share your strategies for prioritization, such as maintaining detailed timelines, using project management software, and regular communication with stakeholders to ensure no detail is overlooked.

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What do you believe is the most important aspect of customer service in design?

Emphasize the significance of building strong relationships with clients. Mention your commitment to exceeding expectations through responsiveness, transparency, and providing tailored solutions that fully align with their vision and budget.

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How do you keep up with the latest design trends?

Talk about how you regularly read design magazines, attend trade shows, or follow influential designers on social media to stay updated on trends. Mention specific design movements you're excited about and how you incorporate them into your work.

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Can you give an example of a challenging project you completed successfully?

Describe a particular project that posed challenges, such as tight timelines or specific client requirements. Focus on how your creativity and problem-solving skills helped you navigate those challenges and deliver a successful outcome.

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What do you think sets Floor & Decor apart from other design firms?

Express your belief that Floor & Decor stands out due to its dedication to customer-focused service combined with a vast range of quality materials. Highlight the company culture that encourages collaboration among designers and the support for ongoing professional development.

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How do you handle criticism or feedback from clients?

Discuss your constructive approach to receiving feedback. Emphasize how positive criticism can lead to better designs and improved relationships, detailing how you actively seek client input to enhance satisfaction.

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What is your experience in retail environments, and how does it shape your design approach?

If you've worked in retail, share how that experience has honed your understanding of customer preferences and the sales process. Mention how such insights inform your personalized design recommendations and project management.

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Describe how you would approach a project that requires significant budget management.

Discuss your experience in budgeting, detailing how you assess client needs while staying within financial constraints. Highlight your ability to provide alternatives and creative solutions that complement the client’s vision without exceeding their budget.

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As a category killer, we will offer a dominant in-stock, locally assorted selection of high-quality hard surface flooring & related accessories, all at the lowest price in the markets we serve. We will serve our associates & customers by executing...

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Full-time, on-site
DATE POSTED
December 9, 2024

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