TWDB - 25-74: Systems Analyst IV-V

The mission of the Texas Water Development Board (TWDB) is to lead the state's efforts in ensuring a secure water future for Texas and its citizens. Our mission is a vital part of Texas' overall vision and the state's mission and goals that relate to maintaining the viability of the state's natural resources, health, and economic development.

To accomplish our goals of planning for the state's water resources and providing affordable water and wastewater services, the TWDB provides water planning, data collection and dissemination, financial assistance, and technical assistance services to the citizens of Texas. The tremendous population growth that the state continues to experience and the recurrent threat of severe drought only intensify the need for the TWDB to accomplish its goals in an effective and efficient manner.

Only applicants who apply with a State of Texas application via the CAPPS online application system will be considered for this position. First time applicants will need to create an account https://tinyurl.com/CAPPS-Login in the CAPPS online application system at https://tinyurl.com/CAPPS-Jobs. Please visit our job opportunities page at https://tinyurl.com/How-to-Apply-in-CAPPS for more information about the Texas Water Development Board and answers to frequently asked questions. To view this position in greater detail, visit the CAPPS online application system.

Texas Water Development Board’s Mission - Leading the state’s efforts in ensuring a secure water future for Texas. 

The Texas Water Development Board (TWDB) offers competitive compensation and benefits package including medical, dental, vision, 401(k), flexible spending, and flexible work alternatives so you can have a work/life balance! For more information about these benefits and more visit http://www.twdb.texas.gov/jobs/benefits.asp.

The Texas Water Development Board does not discriminate on basis of race, color, national origin, sex, religion, sexual orientation, age, or disability in employment or provision of services, programs, or activities. 

***Salary commensurate with experience and qualifications***

Salary Ranges:

• Systems Analyst IV: $6,500.00/month - $6,995.00/month
• Systems Analyst V: $7,000.00/month - $7,575.00/month
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Job Description Summary

Performs highly complex (senior-level) to advanced (senior-level) computer systems analysis work. Work involves planning and analyzing user requirements, procedures, and problems to automate processing or to improve existing systems. May train others. Works under limited to minimal supervision, with considerable latitude for the use of initiative and independent judgment. Reports to the Manager of the Application Development Department.

Essential Job Functions

• Assists in the design, development, and maintenance of various computer applications.
• Works closely and amicably with business areas and end users to determine system requirements and develops means of achieving desired business results through application and database design.
• Develops systems requirements specifications using a combination of interviews, document analysis, requirements workshops, storyboards, surveys, business process descriptions, use cases, scenarios, business analysis, and/or task and workflow analysis.
• Writes system requirements specifications documents according to standard templates in clear and concise language.
• Converts systems requirements into functional design documents to include the business process, design overview, and the data model.
• Manages requirements traceability and tracks requirements status throughout the project.
• Manages changes to baseline requirements through change control processes.
• Performs data analysis, data querying, and data migration functions.
• Proposes new application features and updates.
• Develops system test cases, testing plans, and coordinates testing of applications and application components.
• Coordinates deployment of new applications and changes to existing applications.
• Writes user guides for new applications and changes to existing applications.
• Works with business areas and project managers to help define project scope.
• Troubleshoots and solves problems relating to computer systems or programs.
• Maintains confidential and sensitive information.
• Ensures individual and team files (electronic and hard versions) are appropriately maintained and timely disposed of in accordance with the agency’s records retention procedures and schedule.
• Maintains required certifications and licenses and meets the continuing education needs and requirements of the position to include, attending mandatory training courses.
• May be required to operate a state or personal vehicle for business purposes.
• Performs other duties as assigned.

Minimum Qualifications

• Graduation from an accredited four-year college or university with a bachelor’s degree in Computer Science, Computer Information Systems, Information Technology, Computer Engineering, Business, Environmental Sciences or a closely related field.
• Work Experience:
  • System Analyst IV - Seven years of relevant work experience in system analysis.
  • Systems Analyst V – Nine years of relevant work experience in system analysis.
• Relevant education and experience can be substituted for each other on a year-for-year basis.

Preferred Qualifications

• Previous experience with Microsoft SQL Server Reporting Services and stored procedures to include, Database Management and Development tools, Reporting Services and database querying.
• Previous experience with Azure DevOps Services, formerly known as Visual Studio Team Services.
• Previous with regional and state water planning in Texas.
• Familiarity with water resources information.
• Previous experience planning and analyzing user requirements, procedures and problems to automate processing or to improve existing systems.
• Previous experience with design, development, testing, installation and maintenance of computer applications.
• Previous experience developing, analyzing and designing system requirements and processes.
• Previous experience gathering high-level information from multiple sources and converting it into detailed format for application development.
• Previous experience in modeling, to present system requirements in graphical form.
• Previous experience writing documentation and reports.
• Previous experience trouble shooting computer systems and solving problems.
• Previous experience multi-tasking, managing multiple projects and prioritizing deadlines.
• Strong communication and customer service skills.
• Strong analytical, organizational and decision making skills.

Knowledge, Skills, and Abilities (KSAs)

• Knowledge of local, state, and federal laws and regulations relevant to the Application Development Department.
• Knowledge of the principles and practices of public administration.
• Knowledge of the limitations and capabilities of computer systems.
• Knowledge of the techniques used in the design of automated computer systems.
• Knowledge of the software development lifecycle.
• Knowledge of organizational skills.
• Knowledge of relational database management systems, including Microsoft Access and Microsoft SQL Server.
• Skills in using Microsoft Office programs such as Word, Excel, and Access.
• Skills in use of internet, email, word processing, spreadsheet, presentation, and database software.
• Skills in writing SQL queries.
• Skills in use of Microsoft Azure DevOps Services.
• Skills in coordinating and solving problems.
• Skills in scheduling, testing, installing, and implementing computer programs.
• Skills in troubleshooting computer systems.
• Skills in requirements gathering, analysis, system specifications, and verification.
• Skills in presenting system requirements in graphical forms.
• Skills in analytical skills, including interviewing, listening, and facilitation to critically evaluate the information gathered from multiple sources.
• Skills in reconciling conflicts, convert high-level information into details, and develop computer application and database solutions.
• Ability to adhere to work schedules, follow procedures with respect to leave and submit accurate timesheets by prescribed deadlines.
• Ability to make mature, objective decisions and identify areas of potential problems.
• Ability to perform effectively and willingly when changes occur in scope and nature of the work and work environment.
• Ability to perform routine and non-routine work assignments accurately and on-time with little or no supervision.
• Ability to perform assigned duties and improve work habits and/or output.
• Ability to complete assigned work, on time, neatly and with infrequent errors.
• Ability to interpret policies, procedures, and regulations.
• Ability to provide prompt, courteous and accurate assistance and clear and concise communication to internal and external stakeholders both verbally and in writing.
• Ability to work and cooperate with others in a team environment.
• Ability to manage multiple tasks.
• Ability to stand/sit/move to perform activities such as retrieve/replace files in a large file system for boxes up to 30 lbs.
• Ability to operate a vehicle (state or personal) for state business and maintain a driver’s license and driving record that complies with state and agency requirements.
• Ability to work shifts that may exceed 8 hours, including early mornings, nights, and weekends.
• Ability to train others.

All interested candidates should apply with a State of Texas application via the CAPPS online application system. First time applicants will need to create an account https://tinyurl.com/CAPPS-Login in the CAPPS online application system https://tinyurl.com/CAPPS-Jobs. Please visit our job opportunities page https://tinyurl.com/How-to-Apply-in-CAPPS for more information about the Texas Water Development Board and answers to frequently asked questions. To view this position in greater detail, visit the CAPPS online application system.

Texas Water Development Board, Stephen F. Austin Building

1700 North Congress Ave., Room 670, Austin, Texas 78701

Please contact Human Resources for accommodation requests.

Phone: (512) 475-2142

Email: HR(AT)twdb.texas.gov