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Technical Writer

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We are currently hiring a Technical Writer in Cincinnati, Ohio

The Technical Writer is responsible for both documenting new and updating current standard operating procedures. The primary scope of their role is document creation and review, as well as following all Boston Beer document management processes and procedures.

What you’ll Brew

• Create/update standard operating procedures, Standard Operating Procedures (SOPs), One Point Lessons (OPLs), Training Step Up Cards (SUCs), and lock-out tag-out documents (LOTOs)

• Work with operators, supervisors, and technicians to observe operating procedures in person to create/update specified documents above

• Be available to work off-shift as necessary to observe and document specific tasks

• Coordinate scheduled meetings with Subject Matter Experts (SMEs) to observe and verify

procedures

• Route drafted documents through the specified/required quality team workflow

• Record and maintain scope and progress of work on the document request tracker

• Follow the brewery process for approval and review of all created documents

• Follow brewery document management policies and procedures

• Maintain confidentiality regarding our brewing and blending processes

• Develop and execute a review process annually for all documents

• Manage communication flow of changes in documentation to management and employees

Level: 7

In accordance with pay transparency laws the salary range for this role if hired is $61,100 – $100,000 annually based on location and the experience level of the candidate. In addition to base salary, this position is eligible for an annual discretionary bonus based on individual and company performance. Certain sales positions are also eligible for car allowance.

What Ingredients You'll Bring:

Minimum Qualifications:

• Proficient in Microsoft Suite (Word, PowerPoint, Excel, etc.)

Physical Requirements

• Willingness to wear PPE

• May be required to periodically lift and/or move objects/boxes up to 50lbs

• Office-Specific

• Ability to sit in front of a computer, tablet, etc. for an extended period of time

• Bending, twisting and reaching

• Production-Specific

• Ability to stand, walk, climb stairs, bend under conveyors and step over conveyors in a production environment for extended periods

Working Conditions

• There is frequent exposure production environments, such as:

• Subject to loud and constant noise

• Non-environmentally conditioned spaces which may lead to extreme hot and cold

• Operating environment is complex and densely populated with production equipment and forklifts that necessitates high situational awareness

Some Perks:

Our people are our most important “ingredient.” We hire the best talent; and we reward, develop, and retain them too.

In addition to generous healthcare on day one, stock purchase plan, 401k and more, Full Time Boston Beer Coworkers have the following perks available*:

Tuition reimbursement
Fertility/adoption support
Free financial coaching
Health & wellness program and discounts
Professional development & training
Free beer!

*Talk to your recruiter about eligibility

Boston Beer Corporation is an equal opportunity employer and is committed to a diverse workforce. In order to help ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who wish to request accommodation in the job application process can contact jobs@bostonbeer.com for assistance.

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Average salary estimate

$80550 / YEARLY (est.)

min

max

$61100K

$100000K

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What You Should Know About Technical Writer, The Boston Beer Company

Are you an exceptional writer with a knack for translating complex processes into clear and approachable content? Boston Beer Company is seeking a dedicated Technical Writer based in Cincinnati, Ohio, to join our talented team! In this role, you’ll take charge of documenting new standard operating procedures and updating existing ones, ensuring that our brewery operates smoothly and efficiently. You’ll be busy creating and reviewing crucial documents like SOPs, One Point Lessons, and Training Step Up Cards. You'll collaborate closely with operators, supervisors, and technicians to capture firsthand observations, updating documentation as needed. Flexibility is key; you might find yourself working off-shift to witness critical tasks firsthand. You'll coordinate meetings with Subject Matter Experts to verify procedures and ensure everything is top-notch. Our documentation processes are pivotal, and your expertise will be vital in maintaining the quality and flow of communication across the team. This role also involves maintaining confidentiality concerning our unique brewing processes while executing an annual review of all documents. The ideal candidate thrives in dynamic environments and embraces challenges head-on! With a competitive salary range of $61,100 – $100,000 plus bonus opportunities based on performance, we value our talent and work hard to cultivate a supportive and rewarding workplace. If you’re ready to take your writing skills to the next level and make a meaningful impact at Boston Beer, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Technical Writer Role at The Boston Beer Company

What are the responsibilities of a Technical Writer at Boston Beer Company?

As a Technical Writer at Boston Beer Company, you’ll be responsible for documenting and updating standard operating procedures, which includes creating various documents like SOPs and Training Step Up Cards. You'll work closely with operators, supervisors, and technicians to ensure accuracy in all documentation. Additionally, you will manage the review and approval process for documents and uphold all document management policies.