The Farmer’s Dog, a leading pet health service company, is looking for a Customer Experience Associate to provide exceptional service and support to our customers. Join us in disrupting the pet food industry with healthy, freshly-made dog food.
Sign up for our
weekly newsletter
of fresh jobs
Skills
Excellent communication and interpersonal skills
Ability to multitask and prioritize
Empathy and resilience in handling customer inquiries
Strong attention to detail
Responsibilities
Deliver exceptional customer service via phone, email, and text
Resolve customer issues with empathy and product knowledge
Document customer interactions for continuous improvement
Comply with company policies and procedures
Education
High school diploma or equivalent
Benefits
Pup-friendly office in Nashville
Competitive compensation and equity packages
Comprehensive healthcare, dental, and vision plans
401k plan with company match
12-week paid parental leave
Discounted fresh food for your pup
Inclusive and supportive work environment
To read the complete job description, please click on the ‘Apply’ button