Finnish Speaking Search Engine Customer Consultant - Remote in Greece

As a Finnish Speaking Search Engine Customer Consultant at The House of Mercier, your main responsibilities include delivering expert support to Finnish-speaking clients, advising them on SEO and digital marketing strategies, conducting detailed assessments of their accounts, and managing customer inquiries through various digital channels. You'll also need to keep abreast of the latest digital marketing trends to provide valuable insights and collaborate with your team to exceed client expectations.

To qualify for the Finnish Speaking Search Engine Customer Consultant role at The House of Mercier, candidates should be fluent in both Finnish and English, possess experience in customer service or consulting, particularly in digital marketing, and have a solid understanding of SEO techniques. Strong communication and problem-solving skills are essential, along with the ability to analyze data and provide actionable recommendations.

At The House of Mercier, we value the continuous growth of our employees. As a Finnish Speaking Search Engine Customer Consultant, you will have access to comprehensive training and development programs tailored to enhance your skills in digital marketing and customer service. Our team-oriented environment encourages sharing knowledge, and we provide resources to keep you updated on the latest industry trends and best practices.

Yes, the role of Finnish Speaking Search Engine Customer Consultant at The House of Mercier offers significant flexibility in working hours. As the position is remote, you will have the chance to set a schedule that works best for you while ensuring that you are available to address customer inquiries and provide exceptional support within agreed-upon timeframes.

Alongside a competitive monthly salary, a Finnish Speaking Search Engine Customer Consultant at The House of Mercier can expect a range of benefits including private health insurance, performance bonuses, extra salaries throughout the year, and fully paid relocation packages if applicable. We are dedicated to ensuring our team feels valued and supported throughout their career journey with us.

When answering this question, be specific about your previous roles that involved SEO or digital marketing. Highlight any projects where you successfully improved a client's online visibility, mentioning particular tools or strategies you utilized, and demonstrate a solid understanding of analytics.

Showcase your problem-solving skills by discussing a specific situation where you turned a difficult customer interaction into a positive experience. Emphasize your listening skills, ability to empathize, and the actions you took to resolve the issue effectively.

Discuss the various resources you use to stay updated, such as industry blogs, webinars, and networking with other professionals. Also mention how you apply this knowledge to improve your work and assist clients in implementing these strategies.

Define excellent customer service as an understanding of the client's needs combined with proactive outreach to provide solutions that drive results. Discuss the importance of effective communication and timely follow-ups.

Share a detailed example that outlines the client's initial challenges, the strategy you developed, and the results you achieved. Use metrics and data to quantify the success and your role in it, demonstrating your analytical skills.

Explain your organizational skills and methods for prioritizing tasks, such as using project management tools and establishing clear timelines. Highlight your capacity to remain flexible and responsive to urgent needs.

Discuss the relevance of strong communication skills, allowing you to interact clearly with clients and present complex concepts simply. You might also highlight the importance of adaptability in responding to the rapidly changing landscape of digital marketing.

Outline your process for conducting an SEO audit, mentioning key metrics and tools you would use to evaluate their performance. Also, explain how you would communicate your findings to the client constructively.

Share your passion for helping clients achieve their goals, and discuss how seeing tangible results from your support is a significant motivator. You might also detail your enjoyment of building lasting relationships with clients.

Express your alignment with the company’s values, your enthusiasm for joining their team, and how the position fits your professional goals. Mention your passion for digital marketing and the opportunities it presents in enhancing client success.