Job details

Italian Speaking Search Engine Customer Consultant - Remote in Greece - job 2 of 2

The House of Mercier is excited to offer a remote position for an Italian Speaking Search Engine Customer Consultant based in Greece. This role is ideal for individuals who are passionate about digital marketing and dedicated to delivering exceptional customer service. As a consultant, you will assist Italian-speaking clients with their search engine-related inquiries, guiding them to optimize their online presence effectively from anywhere you choose to work.

Key Responsibilities

Provide expert assistance to Italian-speaking clients regarding search engine services and optimization techniques.
Educate customers on how to effectively use search engine tools to enhance their online visibility and performance.
Respond to client inquiries with clarity, offering tailored solutions that meet their specific needs.
Analyze customer accounts and deliver personalized recommendations for improvement and growth.
Stay updated on industry trends and best practices to provide clients with relevant insights and advice.
Document interactions and feedback to contribute to ongoing service enhancements.
Collaborate with team members to ensure a seamless and effective customer experience.

Fluency in Italian and English, both written and verbal.
Experience in customer service or digital marketing, especially in search engine optimization, is preferred.
Strong analytical skills with a keen eye for detail.
Excellent communication and interpersonal skills.
Ability to explain complex technical concepts clearly and understandably.
Familiarity with search engine tools and analytics platforms is considered a plus.
A proactive attitude and a commitment to helping customers succeed in their digital initiatives.