Lithuanian Speaking Freelance Chat Moderator - Work Remote

The House of Mercier is excited to announce an opening for a Lithuanian Speaking Freelance Chat Moderator to join our remote team. In this important role, you will be responsible for moderating live chat interactions, ensuring that conversations are respectful, engaging, and in accordance with community guidelines. Your fluency in Lithuanian will allow you to effectively connect with users and maintain a welcoming online atmosphere. If you enjoy dynamic conversations and have a passion for community engagement, we encourage you to apply!

Responsibilities

• Moderate live chat sessions to ensure compliance with community standards and guidelines.
• Engage with users in Lithuanian, fostering a friendly and respectful environment.
• Quickly identify and address any inappropriate behavior or content.
• Assist users with questions related to chat policies and community practices.
• Collaborate with fellow moderators to improve strategies and enhance user experience.
• Monitor chat interactions for emerging trends and report on community concerns.
• Participate in training sessions to stay updated on best practices and guidelines.

• Fluency in Lithuanian with strong written and verbal communication skills.
• Proficient in English; knowledge of additional languages is advantageous.
• Prior experience in chat moderation, customer service, or a similar role is preferred.
• Excellent attention to detail and ability to manage real-time discussions effectively.
• Strong critical thinking and problem-solving skills.
• Familiarity with chat moderation tools and online platforms.
• Able to work independently in a remote environment and maintain a flexible schedule.
• Must have eligibility to work as a freelancer.

• The opportunity to work from the comfort of your home. A perfect work-life balance.
• Being part of a multicultural team with a diverse background.
• A long term commitment with the opportunity for progression.
• Various incentive and bonus payout structures based on performance and time.
• Personalized training with access to our web based knowledge library.