Job details

Spanish Speaking Jobs In Spain - Work Remote In Spain

The House of Mercier is Europe’s leading recruitment agency, dedicated to connecting talented individuals with job opportunities abroad while empowering them to utilize their native languages. We are currently seeking proactive and enthusiastic candidates for Spanish Speaking Jobs in Spain, offering the unique opportunity to work remotely from within Spain. This position is ideal for those who are passionate about consumer services and eager to engage with diverse clientele. As a part of our dynamic team, you will leverage your Spanish language skills to assist customers in various capacities, ensuring their needs are met with the highest level of service. The role provides flexibility and the chance to balance work and personal life while contributing to a company that values cultural diversity and individual growth. If you are inspired by the prospect of making a difference in people's lives and thrive in a remote work environment, we would love to hear from you. Join The House of Mercier as we bridge the gap between job seekers and their dream roles, simultaneously embracing the beauty of language and the essence of cultural connection.

Responsibilities

Assist Spanish-speaking clients with inquiries and provide exceptional customer service remotely.
Manage customer accounts and ensure prompt resolution of issues or requests.
Utilize native Spanish language skills to communicate effectively with clients over phone, chat, or email.
Collaborate with team members to ensure seamless service delivery and sharing of best practices.
Maintain detailed records of customer interactions and transactions in our CRM system.
Identify opportunities for upselling and cross-selling based on customer needs and preferences.
Participate in training sessions and workshops to enhance service skills and product knowledge.

Fluent in Spanish (native or near-native proficiency) and excellent English communication skills.
Previous experience in consumer services or customer support is highly desirable.
Strong problem-solving abilities and the ability to think on your feet.
Proven experience working remotely or in a virtual team environment.
Familiarity with CRM software and Microsoft Office Suite is a plus.
Excellent organizational skills and attention to detail.
Ability to work independently while staying motivated and disciplined in a remote setting.