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Patient Experience Representative-Pulmonary

Wondering what a day in the life of a Patient Experience Representative at The Iowa Clinic might look like?
  •  Arrive at work in the morning – no night shifts here!
  • Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.
  • Strives to create The Iowa Clinic Experience with each interaction.
  • Leave in the evening – hooray for working standard clinic hours!
Qualifications
  •  High School diploma or equivalent required.
  • No medical office experience necessary, we will train you!
  • Highly motivated to work in a healthcare setting.
Bonus points if…
  •  You love exceeding people’s expectations
  •  You enjoy having fun where you work
  •  Finding meaningful connections is what you live for
Know someone else who might be a great fit for this role? Share it with them!
What’s in it for you
  •  One of the best 401(k) programs in central Iowa, including employer match and profit sharing
  •  Employee incentives to share in the Clinic’s success
  •  Generous PTO accruals and paid holidays
  •  Health, dental and vision insurance
  •  Quarterly volunteer opportunities through a variety of local nonprofits
  •  Training and development programs
  •  Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
  •  Monthly departmental celebrations, jeans days and clinic-wide competitions
  •  Employee rewards and recognition program
  •  Health and wellness program with up to $350/year in incentives
  •  Employee feedback surveys
  •  All employee meetings, team huddles and transparent communication

 

Formed in 1994, The Iowa Clinic is an independent, physician-owned multi-specialty group in the Des Moines community with many physicians and healthcare providers in many specialties. The Iowa Clinic is headquartered in West Des Moines, Iowa.

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Full-time, on-site
DATE POSTED
November 5, 2024

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