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Seasonal Lead Steward

Who We Are:

Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, www.thetrustees.org.

Posting Information:

Salary/Hourly Rate: $17.5 - $19 

Hours per week: 40, 8AM – 4PM, Monday - Friday 

Job Classification: Nonexempt, Limited Term 

Job Type: Onsite 

Duration: May - September 

Location: Crane Beach, Ipswich, MA

What You’ll Do:

The Role:

Our seasonal Stewardship Staff play an integral role in ensuring that our visitors enjoy our extraordinary places. With the change to warmer temperatures, we experience an influx of visitors of all ages and backgrounds who want to explore and be inspired by our properties. Sandy beaches, wooded trails, cultural gardens, historic homes, community supported agriculture—there are many ways for visitors to discover and explore The Trustees, and just as many opportunities for seasonal employees to make each visitor’s experience special.    

Specifically, you’ll:

  • Oversee the scheduling, deployment and management of a Seasonal Parking team of 10-20.  
  • Maintain an adequate level of staffing for all days/times the Parking Team is needed at Crane Beach.   
  • Summer Season weekend and holiday availability is required.   
  • Responsible for the safe and efficient parking of cars.  
  • Responsible for the cleanliness and organization of the parking lot(s) and any equipment.  
  • Communicate clearly and professionally with team members and management.  
  • Other duties as reasonably assigned with or without accommodation.   

This is a limited-term, nonexempt position working 20-30 hours/week reporting directly to the Property Business Manager.   

What You’ll Need:

Skills and Experience:

  • Background check required  
  • Availability to work weekends and holidays in the summer season, access to reliable transportation is required.  
  • Previous experience working in a fast paced, team-centered environment is preferred.    
  • Previous management experience required.  
  • Must be able to work outdoors in variable weather conditions. 
  • Must be able to handle the physical demands of the job include bending, walking, constantly moving and the ability to stand for 8-10 hours in outdoor conditions. 

Eligibility Criteria:

  • Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment. 
  • A satisfactory criminal background (CORI) check.

Don’t quite have all the skills and experience listed above? We still want to hear from you! Research shows that historically marginalized groups are less likely to apply if they do not meet every single requirement. We are committed to building a diverse team and encourage you to apply even if you are missing some of the skills and experience above.

Questions? Contact our People team at people@thetrustees.org!

Your Benefits:

  • Sick time: Mass Sick Leave Accrual 
  • Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.  
  • Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.  

Equal Opportunity and Diversity:

The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.

The Trustees’ commitment to advancing the organization’s vision for this work may be found here: Diversity, Belonging, Inclusion and Equity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We are committed to creating an inclusive and accessible work environment. To request reasonable accommodations during the application or interview process, please contact us at people@thetrustees.org.

Average salary estimate

$37000 / YEARLY (est.)
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$35000K
$39000K

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What You Should Know About Seasonal Lead Steward, The Trustees of Reservations

Are you ready to join a passionate team dedicated to conserving and preserving the beautiful landscapes of Massachusetts? The Trustees are on the lookout for a Seasonal Lead Steward to help make each visitor's experience at Crane Beach extraordinary! In this role, you'll oversee a team of 10-20 parking staff, ensuring that our sandy beaches, wooded trails, and cultural gardens are prepared for the influx of visitors each summer. Your responsibilities will include managing schedules, maintaining the cleanliness and organization of parking lots, and communicating effectively with both your team and management. If you love the outdoors and thrive in a fast-paced environment, this opportunity is perfect for you! You'll be required to work weekends and holidays, but the joy of guiding guests in appreciating our parks and properties makes it worthwhile. Plus, you'll enjoy great benefits, including access to events and discounts within our community. By working with The Trustees, you're not just taking a job; you're joining a mission to protect these special places for generations to come. If you’re passionate about nature and want to impact your community positively, we encourage you to apply!

Frequently Asked Questions (FAQs) for Seasonal Lead Steward Role at The Trustees of Reservations
What responsibilities does the Seasonal Lead Steward have at The Trustees?

As a Seasonal Lead Steward at The Trustees, you’ll be responsible for overseeing a team of 10-20 parking staff at Crane Beach. Your key duties will include scheduling and managing your team, ensuring safe and efficient parking of vehicles, and maintaining the cleanliness of the parking lots. Clear communication with your team and management will also be crucial to ensure a positive experience for all visitors.

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What qualifications are needed for the Seasonal Lead Steward position at The Trustees?

To qualify for the Seasonal Lead Steward position at The Trustees, candidates should have previous management experience and a background check is required. Experience in a fast-paced, team-centered environment is preferred. Additionally, candidates must be physically able to handle the job’s demands, which includes standing for long periods and working outdoors in varying weather conditions.

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What is the work schedule for the Seasonal Lead Steward at The Trustees?

The Seasonal Lead Steward's work schedule at The Trustees consists of 40 hours per week, from 8 AM to 4 PM, Monday to Friday. However, flexibility is essential, especially during the busy summer weekends and holidays when staffing needs may require additional support.

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Does The Trustees offer any benefits for Seasonal Lead Stewards?

Yes, The Trustees provide several benefits for Seasonal Lead Stewards, including sick leave accrual, free entrance to all Trustees properties, and access to discounts on events and merchandise. You also get to enjoy the beautiful outdoor environment while contributing to a meaningful cause!

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How can I apply for the Seasonal Lead Steward position at The Trustees?

To apply for the Seasonal Lead Steward position at The Trustees, interested candidates should visit The Trustees' official website or contact their People team at people@thetrustees.org for more details about the application process.

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Common Interview Questions for Seasonal Lead Steward
What methods do you use to manage and motivate your team as a Seasonal Lead Steward?

To effectively manage and motivate a team as a Seasonal Lead Steward, I focus on clear communication, setting expectations, and encouraging collaboration. I believe in recognizing individual contributions and fostering a positive work environment where team members feel valued and supported.

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How would you handle a situation with an upset visitor at Crane Beach?

In a situation with an upset visitor, it’s crucial to remain calm and listen to their concerns. I would empathetically acknowledge their feelings and work to resolve the issue promptly, whether by providing accurate information or finding a solution that enhances their experience at Crane Beach.

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How do you prioritize tasks during busy times at The Trustees?

Prioritizing tasks during busy times at The Trustees involves assessing the immediate needs of the team and visitors. I would evaluate which tasks require urgent attention, delegate responsibilities effectively, and remain flexible to accommodate changing situations throughout the day.

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What experience do you have with parking management and safety protocols?

I have experience in parking management, including organizing efficient parking structures and ensuring safety protocols are followed. This includes training staff on safety measures and maintaining clear communication with the team to ensure a smooth visitor experience.

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Can you give an example of a successful team project you led?

Certainly! I once led a project to improve visitor flow during a major event. By coordinating team assignments, mapping out parking strategies, and maintaining clear communications, we significantly reduced wait times and received great feedback from our visitors.

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What strategies would you use to communicate effectively with your team?

To communicate effectively with my team, I would utilize regular briefings to set goals and expectations, encourage open dialogue to hear team members' insights, and maintain an encouraging environment that allows for constructive feedback and discussions.

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How do you handle adverse weather conditions while working outdoors?

Handling adverse weather conditions while working outdoors requires preparation. I ensure I have the right gear for various weather scenarios and maintain a positive attitude, motivating the team to stay focused on our responsibilities despite challenging conditions.

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What do you consider the most important skill for a Seasonal Lead Steward?

The most important skill for a Seasonal Lead Steward is strong leadership and communication abilities. The role involves managing a team and ensuring all visitors feel welcomed, so being approachable and ready to support both staff and guests is crucial.

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How would you approach training new team members?

Training new team members involves a structured approach where I ensure they understand our goals and expectations. I provide hands-on training, clear guidance, and encourage questions to create a comfortable learning environment that helps them acclimate to their responsibilities.

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Why do you want to work for The Trustees as a Seasonal Lead Steward?

I want to work for The Trustees because I am passionate about conservation and outdoor experiences. This position allows me to combine my management skills with my love for nature, making a positive impact on visitors and contributing to the preservation of beautiful places.

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As a steward of distinctive and dynamic places of both historic and cultural value, The Trustees is the nation’s first and Massachusetts’ largest preservation and conservation nonprofit, and its landscapes and landmarks continue to inspire discuss...

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 2, 2025

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