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ESG Manager

Reporting Manager: Director of Risk
Location: Remote, US & European Hours


About Nivoda
At Nivoda, we’re transforming the diamond and jewelry industry with the largest digital marketplace of its kind. We bridge timeless luxury with cutting-edge technology, enabling faster, smarter, and more connected transactions on a global scale. With teams in London, New York, Hong Kong, and Mumbai, we’ve experienced unprecedented growth, doubling revenue year over year.

The Environmental, Social, and Governance (ESG) Manager has a unique opportunity to define and deliver the initiatives that will shape the luxury retail industry. You drive compliance, create sustainable value for our buyers and suppliers, and ensure our long-term competitive edge in a fast-growing marketplace. If you are an intellectually curious strategist and hands-on executor, passionate about delivering impact through ESG, we want to hear from you.

About the Role
As the ESG Manager, you will own the end-to-end ESG compliance strategy and execution. Reporting to the Head of Risk, your mission will be to enhance buyer lifetime value (LTV) by driving conversion and retention through exceptional ESG standards. You will shape and implement policies and frameworks aligned with our commitments, certifications, and long-term goals, working across teams to ensure success.

What You’ll Do

This is a role for a strategic operator who blends vision and execution, someone who understands the complexity of scaling a fast-growing, global organisation.

  • Develop our ESG Policy, Prioritise Initiatives, and Deliver: Define the ESG policy framework and lead the implementation of plans to meet shareholder agreement commitments through 2028.

  • Build and Execute a Supplier Vetting Framework: Create and execute a robust supplier vetting framework that enhances integrity and trust across the supply chain.

  • Lead in Certification: Ensure compliance with Responsible Jewellery Council (RJC) certification and support the overall certification strategy.

  • Collaborate with Cross Functions: Partner with Risk, Supplier Management, Operations, and Sales teams to operationalise ESG initiatives, track OKRs, and maintain stakeholder alignment.

  • Represent the Strategic Vision: Provide strategic guidance on emerging ESG trends, regulatory requirements, and best practices, ensuring Nivoda stays ahead of industry benchmarks. Identify the hallmarks for our public relations, education, and marketing messages.

  • Enable through Technology: Evaluate and implement tools to streamline ESG compliance, reporting, and supplier management processes.

  • Execute with Data: Use analytics to measure the impact of ESG initiatives on conversion, retention, and buyer-supplier engagement, iterating for continuous improvement.

  • Lead Carbon Neutrality Mission: Develop carbon accounting strategies, with a particular focus on supply chain emissions

Basic Qualifications

  • Proven track record in ESG, sustainability, or compliance roles with a strategic and operational lens.

  • Strong knowledge of certifications like RJC, ESG frameworks, and supplier onboarding best practices.

  • Collaborative mindset with experience driving cross-functional initiatives in fast-paced environments.

  • Clear and compelling communication skills; ability to translate complex ESG principles into actionable plans.

  • Demonstrated ability to balance long-term vision with short-term execution.

  •  Experience in carbon accounting and Life Cycle Assessment (LCA), especially within supply chains

Preferred Qualifications

  • Master’s degree in Business Administration, Sustainability, or a related field.

  • Exceptional analytical skills; experience with data visualization tools (e.g., Tableau, Power BI) or coding (Python, SQL).

  • Experience working in global teams spanning North America, Europe, and Asia.

  • Background in luxury, technology, or B2B and marketplace industries.

  • Hands-on experience with certification audits and risk management processes.

  • Demonstrated passion for sustainability and creating impact through scalable solutions.

Join us and help write the next chapter of Nivoda’s story—one where people power exceptional growth and innovation. We’re excited to see the impact you’ll make.

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What You Should Know About ESG Manager, Nivoda

Join Nivoda as an ESG Manager and be at the forefront of creating meaningful change in the luxury retail industry! At Nivoda, we are revolutionizing the diamond and jewelry sector with our cutting-edge digital marketplace that connects buyers and suppliers like never before. As the ESG Manager, you will play a pivotal role in defining and executing our ESG strategy, ensuring compliance, and delivering sustainable value. Your work will directly influence our mission to enhance buyer lifetime value (LTV) through exceptional ESG practices. In this remote role, you'll collaborate closely with various teams including Risk, Supplier Management, and Operations to streamline initiatives and ensure alignment across the board. You will be responsible for developing robust policies, leading certification efforts, and shaping our public relations strategies to reflect our commitment to sustainability. With a focus on carbon neutrality and supply chain excellence, your insights will guide our long-term vision while executing actionable plans for immediate impact. If you are an innovative strategist with a passion for sustainability, Nivoda offers you the platform to transform our approach and make a tangible difference. Together, let's redefine success in the luxury sector through empowered ESG practices and exceptional growth!

Frequently Asked Questions (FAQs) for ESG Manager Role at Nivoda
What are the responsibilities of the ESG Manager at Nivoda?

As an ESG Manager at Nivoda, you will develop and implement the company's ESG compliance strategy and policies. You will lead initiatives that enhance buyer lifetime value by ensuring exceptional ESG standards. Key responsibilities include collaborating with cross-functional teams, building supplier vetting frameworks, ensuring compliance with certifications like the Responsible Jewellery Council (RJC), and utilizing analytics to measure the impact of ESG initiatives.

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What qualifications are needed for the ESG Manager position at Nivoda?

To qualify for the ESG Manager role at Nivoda, candidates should have a proven track record in ESG, sustainability, or compliance, complemented by strong knowledge of certification frameworks. A Master's degree in Business Administration or Sustainability is preferred. Exceptional analytical skills and experience with data visualization tools will also elevate your application, along with a demonstrated passion for creating impactful sustainability solutions.

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How does the ESG Manager contribute to sustainability at Nivoda?

The ESG Manager at Nivoda plays a critical role in defining and driving the company's sustainability initiatives. This includes executing carbon accounting strategies, developing supplier vetting frameworks, and ensuring compliance with ESG standards. By applying data analytics to measure the effectiveness of ESG efforts, you'll help build a more sustainable future for the luxury retail industry.

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What experience is recommended for someone applying for the ESG Manager role at Nivoda?

Ideal candidates for the ESG Manager position at Nivoda should have hands-on experience with certification audits, risk management processes, and leading cross-functional ESG initiatives. Experience in the luxury or technology sectors, as well as familiarity with Life Cycle Assessment (LCA), will be highly valuable. An ability to communicate complex ESG principles in an actionable way is essential.

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What collaborative opportunities exist for the ESG Manager at Nivoda?

In the role of ESG Manager, you will collaborate with various teams at Nivoda, including Risk, Supplier Management, and Operations. You will work closely with departments to operationalize ESG initiatives, maintain stakeholder alignment, and drive cross-functional projects that advance our sustainability goals. This collaborative spirit is key to ensuring our ESG strategies are effective and impactful.

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Common Interview Questions for ESG Manager
How do you approach developing an ESG policy?

When developing an ESG policy, my approach is to first identify the key priorities of the organization through stakeholder engagement. I assess existing commitments and benchmarks, and then draft a comprehensive framework that aligns with both industry standards and company values. After feedback and revisions, the policy is communicated across teams to ensure everyone is aligned on goals and responsibilities.

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Can you discuss a time you led a cross-functional ESG initiative?

In my previous role, I led a cross-functional initiative to improve supplier sustainability practices. By collaborating with procurement, operations, and marketing departments, we implemented a supplier vetting framework that ensured compliance with ESG standards, resulting in a 30% increase in certified suppliers. Effective communication and shared objectives were key to our success.

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How do you measure the success of ESG initiatives?

To measure the success of ESG initiatives, I utilize key performance indicators (KPIs) such as buyer retention rates, supplier compliance rates, and overall impact assessments. Data analytics tools help in tracking these metrics over time, allowing for informed decision-making and continuous improvement of our strategies.

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What tools do you use for ESG reporting?

I prefer using data visualization tools such as Tableau or Power BI for ESG reporting, as they help in presenting complex data in an understandable format. Additionally, I leverage analytics software to gather real-time data, ensuring that reports are current and provide actionable insights for stakeholders.

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What does carbon accounting entail?

Carbon accounting involves measuring and managing carbon emissions across the organization's supply chain. This includes identifying emission sources, tracking data, and implementing strategies to reduce carbon footprints. My process typically involves Life Cycle Assessment (LCA) methodologies to assess impacts at all stages of product life.

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How do you stay updated on ESG trends and regulations?

I stay updated on ESG trends and regulations by subscribing to industry publications, attending relevant workshops and webinars, and participating in professional networks. Engaging with thought leaders and attending conferences is also crucial for understanding emerging practices and benchmarking against industry peers.

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How would you handle a supplier that is not meeting ESG standards?

If a supplier is not meeting ESG standards, my approach would begin with a direct conversation to understand the challenges they are facing. I would then work collaboratively to develop an action plan for improvement, offering resources or support as needed. If compliance cannot be achieved, we would consider alternatives to ensure our sustainability commitments are upheld.

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What do you consider the biggest challenges in ESG compliance?

The biggest challenges in ESG compliance often relate to constantly evolving regulations and the complexity of supply chain management. Ensuring that all partners are aligned with sustainability goals requires clear communication, consistent training, and robust tracking systems to identify gaps and opportunities for improvement.

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How do you communicate complex ESG concepts to stakeholders?

To communicate complex ESG concepts to stakeholders, I use clear, concise language and visual aids. Tailoring the message to the audience is crucial; for instance, management might focus on strategic benefits, while team members might need more operational details. Ongoing communication and education are vital to ensure thorough understanding and buy-in.

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Why is ESG important for businesses today?

ESG is critical for businesses today as it directly influences brand reputation, customer loyalty, and regulatory compliance. Consumers are increasingly aware of sustainability issues, and companies that prioritize ESG practices can differentiate themselves in the marketplace. Additionally, strong ESG performance can lead to better risk management and long-term financial success.

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Full-time, remote
DATE POSTED
January 3, 2025

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