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Seasonal Ranger

Who We Are:

Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, www.thetrustees.org.

Posting Information:

Salary/Hourly Rate: $17/hour

Hours per week: 40

Job Classification: Seasonal, non-exempt

Job Type: Onsite

Duration: April 1 – March 31

Location: World’s End, Hingham, MA

 

What You’ll Do:

 

Your Impact:

As a ranger, you’ll get great experience in the areas of park and visitor management, natural resources education, conservation, park maintenance, and other related fields.

 

The Role:

The Trustees is seeking a part-time, year-round Ranger for World’s End Reservation to welcome visitors to the property and perform daily gatehouse procedures. Rangers ensure that thousands of visitors each year have a safe and positive experience on the property by answering questions, providing information, and promoting the Trustees. You are responsible for planning and leading occasional guided walks and programs and assisting with special events. You will also perform general cleaning and/or maintenance of the gatehouse, trails, and parking lots.

 

Specifically, you’ll:

·       Staff a gatehouse and greet visitors in a consistent, professional, welcoming manner, while answering questions about The Trustees, property history, and property features

·       Represent the Trustees in accordance with the organizational mission and visitor engagement strategy                                                                        

·       Provide information about the benefits of a Trustees membership, be prepared to sell memberships and various site permits.                          

·       Collect daily visitor fees and check for current memberships of visitors                              

·       Report safety concerns, incidents, and maintenance needs to the General Manager and Stewardship Manager

·       Clean and inspect ranger station, parking lots, and trails. Occasional work on trail/maintenance projects may be required                                                                                  

·       Enforce rules and regulations                                                                                              

·       Assist with special events                                                                                                   

·       Plan and lead guided walks on occasion, and assist with public programs                                                                                

·       Other duties as assigned with or without accommodation

 

This is a seasonal, non-exempt position (40 hours/week) reporting directly to the Head Ranger at World’s End and to the South Shore Director.

What You’ll Need:

Skills and Experience:

·       Strong interest in park and visitor management, environmental education, and customer relations including active use of a point-of-sale system. Experience and/or education in these areas are highly preferred but not mandatory

·       Highly motivated

·       Excellent public speaking skills to promote the mission of the Trustees

·       Capable of working independently or cooperatively with other staff

·       Good eye for detail

·       Must be articulate and remain calm and confident when confronted by uncooperative visitors

 

Eligibility Criteria:

·       Willingness to learn new skills

·       Must be comfortable working on a variety of tasks listed above

·       Need to perform tasks safely and in accordance with the Trustees safety manual

·       Always behave in a professional manner with colleagues, property visitors and volunteers

·       Positive attitude

·       Must be comfortable working in all weather conditions including heat, cold, and rain.

·       Basic computer skills required

·       Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment.

·       A valid driver’s license, as well as a satisfactory driving record as outlined in The Trustees’ driving policy. [if needed]

·       A satisfactory criminal background (CORI) check.

 

Don’t quite have all the skills and experience listed above? We still want to hear from you! Research shows that historically marginalized groups are less likely to apply if they do not meet every single requirement. We are committed to building a diverse team and encourage you to apply even if you are missing some of the skills and experience above.

 

Have questions? Contact our People team at people@thetrustees.org!

Your Benefits:

·       Sick time: Mass Sick Leave Accrual

·       Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions. 

·       Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns. 

 

Equal Opportunity and Diversity:

The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.   

  

The Trustees’ commitment to advancing the organization’s vision for this work may be found here: Diversity, Belonging, Inclusion and Equity.

 

 It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 

Average salary estimate

$35000 / YEARLY (est.)
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$35000K
$35000K

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What You Should Know About Seasonal Ranger, The Trustees of Reservations

Join the vibrant team at The Trustees as a Seasonal Ranger at the stunning World’s End Reservation in Hingham, MA! As a ranger, you will play a key role in enhancing the visitor experience, ensuring that all who come to explore our beautiful properties have a safe and enjoyable time. This position is perfect for individuals who have a passion for conservation and a knack for customer engagement. You’ll be greeting visitors at the gatehouse, answering questions about the history and features of the reservation, and promoting the benefits of a Trustees membership. You'll also have the chance to lead guided walks, assist with special events, and keep the area clean and well-maintained. If you enjoy working outdoors and interacting with people from all walks of life, this seasonal role offers a fantastic opportunity to immerse yourself in park management, natural resources education, and conservation efforts. With flexible hours and a friendly team, The Trustees offers a rewarding work environment where you can make a real impact. Don’t worry if you think you don’t have every skill listed; we’re committed to building a diverse team and encourage everyone to apply. So come join us in protecting and sharing the breathtaking landscapes that Massachusetts has to offer!

Frequently Asked Questions (FAQs) for Seasonal Ranger Role at The Trustees of Reservations
What are the main responsibilities of a Seasonal Ranger at The Trustees?

As a Seasonal Ranger at The Trustees, you'll primarily greet visitors at the gatehouse, answer questions, provide information about the reservation, and promote the benefits of membership. You'll also lead guided walks and assist with special events, all while ensuring the property remains safe and clean for visitors.

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What qualifications are required for the Seasonal Ranger position at The Trustees?

While specific qualifications for the Seasonal Ranger position at The Trustees include a strong interest in park management and customer service, experience in these areas is preferred but not mandatory. A positive attitude, good public speaking skills, and a willingness to learn are also essential.

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How does The Trustees support the development of Seasonal Rangers?

The Trustees supports the growth of Seasonal Rangers through hands-on experience in areas such as visitor management, conservation, and education. Rangers receive training and guidance from experienced staff, preparing them for a variety of roles in park management.

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What type of environment does a Seasonal Ranger work in at The Trustees?

Seasonal Rangers at The Trustees work in a dynamic outdoor environment, often in changing weather conditions, which makes for a lively and engaging workday while connecting visitors to nature and the mission of preservation.

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What benefits does The Trustees offer Seasonal Rangers?

Seasonal Rangers at The Trustees enjoy several benefits, including paid sick time, free access to over 50 cultural institutions, and discounts on event tickets and merchandise. This role also provides valuable experience that can enhance your resume for future opportunities.

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Common Interview Questions for Seasonal Ranger
How would you handle an uncooperative visitor while working as a Seasonal Ranger?

To handle an uncooperative visitor effectively, I would remain calm and professional, listen to their concerns, and try to find a solution that meets their needs while adhering to organizational policies. Empathy and clear communication are key.

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Can you describe a time you successfully managed a difficult situation with a visitor?

In my previous experience, I encountered a visitor who was upset about a park rule. I listened to their concerns, explained the reasons behind the rule, and offered alternative suggestions for enjoying the park, turning their frustration into appreciation.

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What strategies will you employ to promote The Trustees' mission to visitors?

To promote The Trustees' mission, I would engage visitors in conversation about the unique aspects of the reservation, share educational information about local ecology, and encourage them to consider memberships or donations to support conservation efforts.

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How do you prioritize safety in a park setting?

I prioritize safety by conducting regular inspections of trails and facilities, reporting any hazards immediately, and ensuring that all rules are clearly communicated to visitors to maintain a safe environment for everyone.

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What experience do you have in park management or environmental education?

While I may not have direct experience, I have participated in workshops and volunteer opportunities focused on park management and environmental education, equipping me with foundational knowledge and practical skills relevant to this role.

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How will you approach leading a guided walk for visitors at World’s End?

When leading a guided walk, I would prepare in advance by researching interesting facts about the property, engage with participants to encourage questions, and foster an interactive atmosphere to enhance their experience.

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What motivates you to work in a conservation environment like The Trustees?

I am motivated by a deep appreciation for nature and a desire to educate others about its importance. Working in a conservation environment allows me to contribute to preserving these beautiful spaces for future generations.

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Describe how you would promote membership during your interactions with visitors.

I would promote membership by highlighting the unique benefits it offers, such as free admission to various properties and discounts on events, while also sharing personal experiences that showcase the community aspect of The Trustees.

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How would you keep yourself motivated during long days on the job?

I would stay motivated by focusing on the positive experiences of visitors and the role I play in fostering their connection to nature. Taking short breaks to check in with colleagues can also provide a refreshing boost.

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What do you think are the most important qualities for a Seasonal Ranger at The Trustees?

The most important qualities for a Seasonal Ranger include passion for conservation, excellent communication skills, a friendly demeanor, and the ability to work independently or as part of a team to create a welcoming environment for all visitors.

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As a steward of distinctive and dynamic places of both historic and cultural value, The Trustees is the nation’s first and Massachusetts’ largest preservation and conservation nonprofit, and its landscapes and landmarks continue to inspire discuss...

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
December 17, 2024

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