We’re TheyDo, a fully remote B2B SaaS organisation. Founded in 2019, we are the leading journey management platform, on a mission to make the customer journey the most powerful business tool there is.

In March 2024 we announced our latest funding round worth $34 million. Combined with our Series A raise in 2022 it takes our total investment to just under $50 million. Our angel investors include executives from Intercom, Miro, OpenAI, Amplitude, Slack, Airtable and more.

We support and partner with renowned enterprise organizations such as Cisco, Ford, Johnson & Johnson, Home Depot and Polestar, helping them manage their complex journeys and optimize them for efficient growth, removing the need for constant transformation.

We kicked off 2024 with a global team of 65 TheyDoers, representing over 30 nationalities across 20 countries.

This is just the beginning. Join our exciting journey as we scale to over 100 by the end of this year!

What You’ll Do

• Pipeline Generation:  Generate opportunities from free trials, chat, and inbound marketing leads, becoming the inbound pipeline engine for the business.

• Lead Conversion: Convert qualified leads by acting as a trial expert, delivering personalized outreach based on product and marketing signals, and conducting thorough research.

• Lead Management: Adhere to lead source SLA’s and conversion rates, ensuring daily KPIs, including lead dispositioning, are met.

• Product Expertise: Leverage in-product tools to understand free trial use cases and assist leads in advancing through the product.

• Lead Nurturing: Identify, nurture, and convert high-potential ‘slow simmer’ leads for the sales organisation.

• Process Improvement: Share insights and improvement points to help sales and growth teams automate key parts of the assessment.

• Consultative Selling: Understand users’ challenges and go above and beyond to demonstrate how our solutions can address them.

• Playbook Development: Help define and build the inbound playbook, playing a critical role in continuously improving our sales development approach.

• Cross-Functional Collaboration: Work closely with marketing, customer success, and product teams to align on strategy and execution.

• Reporting and Analytics: Monitor and report on the performance of inbound sales activities, providing insights and recommendations for continuous improvement.

• Training and Mentorship: Assist in the training and development of new SDRs as the team grows.

What We’re Looking For

• 6 months to 1 year minimum experience as a sales development representative or similar role (BDR, ADR, etc.), preferably in high tech or SaaS.

• Experience with inbound SLA, outreach motions, and lead processing.

• Experience with Salesforce and/or Outreach is a plus.

• Adaptability in a fast-paced, early-stage startup environment.

• Experience in product-led growth or B2B enterprise sales is beneficial but not required.

• Experience serving CX or UX is a plus.

• A self-managed individual who thrives in a scale-up phase where things move fast and sometimes break.

• A learning and growth mindset.

What we offer

💰 Competitive compensation and pre-IPO equity - we like to give our team members ownership with our stock package. When TheyDo succeeds, we all succeed!

🌍 Fully remote working with flexible hours - we're staunch advocates for autonomy and flexibility.

🩺 Health Insurance benefit - at TheyDo our team’s health and wellbeing are a priority. We include tailored support for every employee, regardless of location.

🌴 Flexible holiday days - we love what we do, and equally love taking a break. We expect you to take a minimum of 25 days per year (in addition to public holidays).

🧠 Learning and Development budget we encourage everyone to take ownership and invest in their growth and development, providing financial support to benefit you in your role and career.

🧘‍♂️Wellbeing budget - nurture your mind and body. We’ll support you in looking after you, whether it's meditation, mindfulness, or a yoga/gym membership.

👪 Paid parental leave - we'll ensure financial support and time off for you to bond with the newest little members of your family (6 months for the primary carer, and 6 weeks for the secondary carer - fully paid). We provide paid childcare leave when you need to take time out to help your little one recover.

👨‍💻Home office or co-working support - choose your ideal workspace with our home office or co-working budget. Whether you prefer the comfort of your home office or the collaborative atmosphere of a co-working space, we've got you covered.

🗺️ Company events - we regularly connect in-person to strategise, reflect or simply have fun. Our most recent company retreats were held in the Netherlands, Spain and Portugal.

⚒️ Latest tech & tools - MacBook Air, Pro or laptop, we want you to have the equipment that you’re most comfortable with. We use tools such as Gather, Slack, Notion, Loom, G:Suite and naturally TheyDo to work collaboratively and asynchronously.

🚀 Continuous growth of our benefits package as we continue to grow in size

To any recruitment agencies, we appreciate you would like to support us but we do not accept any unsolicited CVs or introductions.

About TheyDo

Our core values are the driving force behind every decision we make.

We ‘Journey together’ along a path of collaboration and synchronization. In everything we do, we ‘Own it’, never shying away from taking action or making decisions. Our ‘Cloaks off’ mentality ensures that transparency and integrity reign supreme. Moreover, ‘Customer Fueled’ innovation is at the heart of our work, as we know that the success of our product is directly linked to how we involve our customers in the process.

TheyDo is an equal opportunities employer. Our customers are diverse, and we believe our organisation should be, too. We nurture an inclusive culture where everyone feels equally important, no matter their background or status. We will never discriminate on the grounds of gender, civil status, family status, sexual orientation, religion, age, disability, education, or race.

If you are a woman or part of an underrepresented group, we encourage you to apply. Even if you don’t check every box — your skills and perspective could be just what we need to succeed. We value diversity and know you bring something unique to the table!