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Associate, Client Services - Private Equity Clients

Company Description

Company Overview

  • At Third Bridge, we’re a primary research business providing professional services to Private and Public Equity Investors, Investment Consultants, Investment Managers, and more.
  • We help those investors understand companies and the issues they face. We build and share intelligence on key industry drivers and the latest sector trends. And we offer the kind of critical knowledge that’s regularly overlooked by conventional investment research, and which investors won’t find anywhere else on the planet.
  • Put simply, we’re creating the world’s largest database of human insights — and we’re the architects of an incredible ecosystem that fuels better and faster investment decisions.
  • Together, we're on a mission designing, building and delivering a different kind of future. It’s all about creating a space where people are empowered to make bold moves. To explore new ways of working. To go where no-one has ever gone before.

Job Description

What is Private Equity (PE)?
In a nutshell, our private equity clients invest in companies with the intention of increasing the value of their stake down the line. The insights they get through our experts and content become the basis of their decision to invest in opportunities, or to pass on them. 


Associate, Private Equity Clients
Our Associates target, source, and screen relevant industry specialists facilitating interactions to help our clients make better-informed business decisions. As a client focused company, our clients’ needs drive our work and as an Associate, you can expect to work on multiple requests that span a wide range of industries and geographies on any given day. It’s a sales-oriented role where you’ll spend most of your time connecting to relevant experts via cold calls/texts/emails, persuading them to commit to speaking with our clients - it’s all about human connections and insights!

The hats you will wear:

  • Problem solver: Consulting clients count on us for their research needs, it’s our job to execute on their requests for experts.
    In practice: you will search for relevant content and vet experts to support your clients at each stage of their research.They operate under very tight deadlines that we have to match with urgency, but not at the expense of quality.

  • Business driver: understanding excellent client servicing in a highly competitive market and how your work impacts revenue growth. Work with your team to execute strategies for the accounts you are responsible for.
    In practice: on every project, you will have an opportunity to drive performance by delivering on client requests. Each client and expert interaction is an opportunity to bring in revenue and build your book of business.

  • Player & coach: We operate as one team, both within your individual team and within the Consulting business at large. One day, you will be leading the charge, and another you’ll be supporting your peers.
    In practice: you will be asked to train and develop the people around you, both on your team and those you’re working with on client requests. You will also receive lots of hands-on training and coaching yourself. We are a feedback-centric culture, and value effective communication. 

  • Researcher partner: Throughout their research, clients rely on us to think as an extension of their team.
    In practice: there will be times where we need to think outside the box and offer solutions that bridges their knowledge gaps, quickly. You’ll also need occasionally to go above and beyond to ensure a smooth partnership with your clients.

Discover More

Curious about our Consulting and Funds verticals? Check them out and decide which feels right for you. Focusing on an asset type allows our Associates to speak our clients’ language and intricately understand how they operate.

Additional Information

What our people love about being Associates in PE Clients Team:

  • Being surrounded by people they not only enjoy working with, but who also challenge and support them

  • Partnering first hand with the leading investors in the world and being privy to their thought process with all the learning this leads to 

  • Building their career in business on a foundation of problem-solving, communication and commercial skills

  • Living by “great minds think differently” in a diverse and inclusive team

 

Thrive at Third Bridge!

The starting Associate pay places you in the top 30% of graduate salaries across industries, and it is complemented with an uncapped bonus commensurate with target achievement. You can expect clear performance goals and to be recognised for your contributions. After ~2 years of strong results you could transition from being an individual contributor to managing your own team and P&L - a huge career milestone. Depending on your aspirations, you could also progress to a role in Sales, Product, or opportunities across our organisation.
We ensure every team member is able to bring their best self to work as well as in their lives outside - take a look at our benefits:

  • Salary: competitive base salary of HKD 300,000 which increases upon performance milestone achievement (average timeframe is 12-14 months) plus an uncapped bonus
  • Vacation: 15 days (which increases to 20 days after 2 years of service) 
  • Learning: personal development allowance of HKD 8,250 per year, which can be used for any learning programmes you feel would be beneficial for you
  • Health and wellbeing: private medical insurance, Modern Health to focus on mental health. Pension scheme.
  • Future and family: pension scheme and vitality private medical insurance
  • Flexibility: work from anywhere for one month per year, 2 annual volunteer days, 2 personal days when life throws you a curveball and 'Summer Fridays'
  • Rewards: get points through our colleague-to-colleague recognition programme to spend on hotels, gift cards, donations to charity and more 
  • Social: weekly optional social gatherings, daily breakfast and snacks, social events

The successful candidate must, by the start of the employment, have permission to work in the country they are applying.

We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.  

 

Average salary estimate

$38480 / YEARLY (est.)
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$38480K
$38480K

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What You Should Know About Associate, Client Services - Private Equity Clients, Third Bridge

Are you looking for an exciting opportunity as an Associate in Client Services focused on Private Equity Clients at Third Bridge? Located on the 19th floor of The L. Place in vibrant Hong Kong, this role welcomes individuals who thrive on building connections and problem-solving. In essence, Third Bridge is all about enhancing investment strategies through insightful intelligence. As an Associate, you will be at the forefront of facilitating expert interactions that empower our clients to make informed business decisions. You'll engage with industry specialists, addressing multiple client requests that cover numerous sectors and geographies. If you enjoy a dynamic environment where you play a crucial role in matching expert knowledge with client needs, this is the place for you. You'll wear multiple hats – from being a business driver to playing a supportive role for your teammates. With our focus on personal development and feedback, you will refine your skills while helping manage client relationships. Plus, the rewarding compensation structure includes competitive base pay and an uncapped bonus potential. Upon joining the team, you'll thrive in a culture that values inclusivity and innovation. If you’re excited about shaping the future of investment through a collaborative, growth-focused environment, then the Associate position at Third Bridge might just be a perfect fit for you!

Frequently Asked Questions (FAQs) for Associate, Client Services - Private Equity Clients Role at Third Bridge
What are the responsibilities of an Associate, Client Services - Private Equity Clients at Third Bridge?

The Associate, Client Services - Private Equity Clients at Third Bridge is responsible for targeting, sourcing, and screening relevant industry specialists to facilitate interactions for clients. This involves understanding client needs, conducting outreach via various communication methods, and delivering timely and quality insights that aid investment decisions.

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What qualifications do I need to apply for the Associate position at Third Bridge?

To apply for the Associate position at Third Bridge, you typically need a bachelor’s degree in business, finance, or a related field. Experience in client services or a sales-oriented role is beneficial, as the position involves significant client interaction and demands strong communication skills.

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How does Third Bridge support the career growth of Associates in Private Equity Client Services?

Third Bridge promotes exceptional career growth by providing clear performance goals and opportunities for advancement. After approximately two years of strong performance, Associates may transition into management roles or explore opportunities within Sales or Product. Continuous personal development and support from senior team members further facilitate this growth.

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What kind of training can I expect as an Associate at Third Bridge?

As an Associate at Third Bridge, you can expect comprehensive hands-on training focused on developing problem-solving and communication skills. Additionally, you'll receive ongoing coaching and feedback within a supportive team environment that empowers learning and professional development.

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What benefits does Third Bridge offer to Associates in Client Services?

Third Bridge offers a competitive benefits package for Associates in Client Services, including a competitive base salary, performance-based bonuses, 15 vacation days that increase with tenure, personal development allowances, private medical insurance, and various work-life balance perks such as flexible working arrangements and social activities.

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Common Interview Questions for Associate, Client Services - Private Equity Clients
Can you describe your experience with client interactions relevant to the Associate role?

When discussing your experience, focus on specific examples where you successfully engaged clients, understood their needs, and delivered exceptional service. Highlight any techniques you used to connect effectively and how you handled challenges to maintain client satisfaction.

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How do you prioritize multiple client requests in a high-pressure environment?

Share a systematic approach you use to assess urgency and importance of requests. Discuss your organizational skills and perhaps some tools or methods you deploy to ensure timely and quality responses, reassuring the interviewer of your capacity to manage stress successfully.

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What strategies do you use to source and screen industry specialists?

Discuss the research methods you utilize to identify experts in the industry, including networking, leveraging online resources, and employing direct outreach. Emphasize your analytical skills in evaluating the relevance and expertise of potential candidates.

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How do you handle feedback in a team-oriented environment?

Explain your positive approach towards receiving and giving feedback. Share an example of a time you acted on feedback to enhance your performance or supported a colleague’s development, indicating a collaborative team spirit.

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Can you give an example of a time you solved a client's problem creatively?

Provide a detailed example that showcases your problem-solving skills. Describe the challenge faced by the client, your creative thought process in developing a solution, and the positive outcome that resulted from your efforts.

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Why do you want to work for Third Bridge in the Associate role?

Articulate your interest in Third Bridge’s mission and values. Emphasize your enthusiasm for working in a collaborative environment that empowers individuals and fosters professional growth, alongside your commitment to enhancing client services in the private equity space.

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How do you keep up to date with industry trends impacting Private Equity?

Discuss methods of staying informed, such as reading industry-specific publications, participating in networking events, and engaging in online forums. Highlight your proactive approach to continuous learning and adaptation to emerging trends.

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What does excellent client service mean to you?

Define excellent client service in terms of building relationships based on trust, understanding client needs thoroughly, and delivering beyond expectations. Support your definition with examples of how you have achieved this in the past.

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How do you approach cold outreach for expert connections?

Discuss a strategic approach to cold outreach that includes research, personalization, and follow-up strategies. Point out your understanding of the importance of establishing rapport and creating value in first contacts.

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Describe a time you had to work as part of a team – what was your role?

Frame a specific anecdote around teamwork where you played a significant role. Highlight your contributions, how you supported teammates, and the outcome of the project, showcasing your ability to thrive in a cooperative setting.

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Our mission is to democratise the world’s human insights and flip the traditional research model upside down. And we know what will help us achieve it: the quality of our people, and the skills and knowledge they possess. Join us and your mission ...

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Full-time, hybrid
DATE POSTED
January 1, 2025

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