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Workplace Support Coordinator - job 1 of 2

Company Description

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world’s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300 employees located across ten offices.

Job Description

What will you do? 

Looking after the day-to-day smooth running of our New York office, the Workplace Support Coordinator will be an integral member of Third Bridge’s Workplace Support team. We are looking for someone who will relish the daily challenges of the department, who can follow and maintain processes and procedures in order to keep the office running smoothly, and who isn’t afraid to roll up their sleeves. 

The main responsibilities of this role will cover but are not limited to -

  • Ensuring the office is being run as per the highest standards - neat and tidy, and free of any hazards. 

  • Complying with and maintaining processes and protocols set in place for the smooth operation of the office. 

  • Maintaining the stock levels of food, stationary and supplies. Ordering and organising the supplies delivered.

  • Conducting daily, weekly and monthly health and safety audits, making sure everything is as it is supposed to be.

  • Being the go to person for the employees to come to, and staying on top of any requests/tickets that come in for efficient resolution.

  • Building and maintaining good relationships with the building management team, contractors, vendors and staff members.

  • Meeting and greeting the guests, making them feel welcome. 

  • Maintaining the security of the office, with access to the security systems in place.

  • Assisting with organisation of events and socials. 

  • Handling meeting room and desk bookings, ensuring swift resolution of any clashes. 

Qualifications

  • Experience with office coordination, health and safety, and facilities would be advantageous 
  • Highly organised with a keen eye for detail
  • The ability to establish strong relationships with suppliers and colleagues
  • Ability to learn quickly and muck in where needed
  • A proven ability to work in an extremely fast-paced environment
  • Excellent written and verbal communication
  • Ability to make decisions quickly and sort complex, competing priorities
  • Ability to keep calm in the face of fast change or urgent demands
  • Ability to interact with senior executives and all levels of the organisation
  • An understanding of confidentiality issues and the use of discretion 
  • A smart, professional appearance and can-do attitude

Additional Information

How will you be rewarded? 

Base Salary - $48,000 + bonus and benefits

15 days of vacation (which increases to 20 days after 2 years of service) plus US Holidays

We're very supportive of your career development here in Third Bridge:

  • We create flexible career and development paths, with opportunities to gain a wide range of transferable skills.

  • We also provide a Personal Development Allowance to the value of $1150 per year, which can be used for any learning programmes you feel would be beneficial for you.

We also focus on your health and wellbeing:

  • A variety of insurance plans

  • Health coverage by Empire Blue Cross Blue Shield - Medical Insurance, Dental insurance and Vision plan

  • A personal HSA (Health Saving Account) and Medical FSA (Flexible Spending Account)

  • Mental health subscription to focus on your mental wellness with free coaching sessions, online therapy sessions and meditation resources

  • Monthly social events

  • In-office perks, including snacks, weekly lunches, coffee, tea and drinks

Your future and family is important to us, so we offer:

  • 401K matching upto 5% of your base salary

  • People Development Allowance to help you in your role or in your wider career aspirations

  • Life insurance

  • A long term disability policy

  • An Employee Assistance Program

  • Dependent Care FSA

  • Pet Insurance

As well as looking at your work-life balance:

  • 2 annual volunteer days - so you can help a charity or good cause of your choice

  • 2 personal days - for when life throws you a curveball

  • Summer Fridays - so you have more time to enjoy the weather

  • Work from Anywhere - visit family or extend your holiday by working abroad in approved countries for up to one month each year

And finally, real-time rewards which concentrate on outstanding performance and teamwork using our colleague-to-colleague recognition programme. Watch your points grow and spend them on:

  • Savings on hotel stays worldwide

  • Gift cards for major retailers including Amazon and H&M

  • Donations to charities

  • And more!

 

The successful candidate must, by the start of the employment, have permission to work in the country they are applying.

Average salary estimate

$48000 / YEARLY (est.)
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$48000K
$48000K

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What You Should Know About Workplace Support Coordinator, Third Bridge

As a Workplace Support Coordinator at Third Bridge, located in the vibrant heart of New York City, you will play a crucial role in ensuring the smooth and efficient operation of our office. Imagine walking into a workspace where everything is meticulously organized and welcoming—that’s where you come in! You’ll be responsible for maintaining high standards of office cleanliness and safety, all while fostering a supportive and approachable environment for our team. Each day will present a dynamic set of challenges, from managing supplies and conducting health and safety audits to being the friendly face who greets our guests. Your organizational skills and keen eye for detail will shine as you handle requests from colleagues and ensure all processes are adhered to. Third Bridge is known for its collaborative culture, so building and maintaining relationships with our building management and vendors will be a key part of your role. Plus, with opportunities to help organize social events, you'll add a bit of fun to the mix! If you thrive in a fast-paced environment and are ready to roll up your sleeves, this position is a fantastic opportunity to grow within a market-leading investment research firm, where your contributions will help shape a positive workplace. Join us at Third Bridge and be part of an innovative team dedicated to making smarter decisions for the top investors and business leaders around the globe!

Frequently Asked Questions (FAQs) for Workplace Support Coordinator Role at Third Bridge
What does a Workplace Support Coordinator do at Third Bridge?

A Workplace Support Coordinator at Third Bridge is responsible for the day-to-day operations of the New York office. This includes maintaining cleanliness and safety standards, managing supplies, addressing employee requests, and ensuring efficient office processes are in place.

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What qualifications are needed for the Workplace Support Coordinator role at Third Bridge?

While not mandatory, experience in office coordination and health and safety can be advantageous for the Workplace Support Coordinator position at Third Bridge. Candidates should possess strong organizational skills, attention to detail, and the ability to build relationships with colleagues and suppliers.

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How does the salary for a Workplace Support Coordinator at Third Bridge compare to other companies?

The base salary for a Workplace Support Coordinator at Third Bridge is $48,000, which is competitively positioned within the market. Additionally, there are bonuses and a comprehensive benefits package that adds significant value to the role.

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What types of benefits does Third Bridge provide to Workplace Support Coordinators?

Third Bridge offers a wide range of benefits for Workplace Support Coordinators, including health insurance, a Personal Development Allowance, 401K matching, vacation days, and various wellness programs to support work-life balance.

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What is the work environment like for a Workplace Support Coordinator at Third Bridge?

At Third Bridge, the work environment is collaborative and lively, producing a vibrant atmosphere. As a Workplace Support Coordinator, you will enjoy a supportive culture with engaging team interactions, which makes every day exciting and rewarding.

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Are there opportunities for career growth for Workplace Support Coordinators at Third Bridge?

Absolutely! Third Bridge focuses on employee career development, offering flexible paths for advancement and a Personal Development Allowance that encourages continuous learning and skill enhancement for Workplace Support Coordinators.

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What qualities make a successful Workplace Support Coordinator at Third Bridge?

Successful Workplace Support Coordinators at Third Bridge typically showcase strong organizational abilities, excellent communication skills, the capacity to manage diverse tasks efficiently, and a positive can-do attitude while engaging with colleagues and guests alike.

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Common Interview Questions for Workplace Support Coordinator
Can you describe your experience with office coordination?

When answering this question, focus on specific experiences that demonstrate your organizational skills and familiarity with office maintenance procedures. Highlight any relevant roles where you managed supplies, ensured a welcoming environment, or coordinated with vendors.

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How do you prioritize tasks in a fast-paced office environment?

A good response would include discussing your method for assessing urgency and importance. You might describe a time when you successfully managed multiple priorities and how you communicated with your team to maintain clarity during busy periods.

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What steps do you take to ensure office safety and compliance?

Address your strategy for conducting health and safety audits, ensuring standards are met, and how you stay informed about the latest compliance regulations to maintain a safe work environment for everyone.

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How do you handle requests from colleagues or guests when you have multiple priorities?

An effective answer would involve describing your approach to request management, such as categorizing them by urgency, communicating estimated wait times to colleagues, and remaining calm while balancing competing demands.

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What strategies do you use to build relationships with vendors and building management?

Highlight your interpersonal skills and provide examples of how you maintain open lines of communication, negotiate effectively, and foster positive working relationships with third-party contacts.

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Can you give an example of a time when you resolved an office conflict?

Sharing a specific instance where you successfully mediated a conflict will illustrate your conflict-resolution skills. Focus on how you approached the situation thoughtfully and the steps you took to achieve a positive outcome.

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What experience do you have with event planning?

Explain relevant experiences where you contributed to organizing office events. Discuss how you coordinated logistics, managed budgets, and involved team members to ensure the success of the event.

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Describe your process for managing office supplies and inventory.

Outline how you keep track of stock levels, reorder supplies, and ensure items are well-organized. Mention tools or software that aid you in inventory management and how you minimize waste and shortages.

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How would you approach creating a welcoming environment for guests?

Talk about the importance of first impressions and how you would ensure that guests feel welcomed through a friendly greeting, attentiveness to their needs, and maintaining a tidy reception area.

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What do you think are the most important skills for a Workplace Support Coordinator?

Identify key skills like organization, communication, problem-solving, and attention to detail. Support your answer with examples of how you have successfully utilized these skills in previous roles.

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Our mission is to democratise the world’s human insights and flip the traditional research model upside down. And we know what will help us achieve it: the quality of our people, and the skills and knowledge they possess. Join us and your mission ...

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Full-time, on-site
DATE POSTED
November 25, 2024

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