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Logistics Coordinator

TITLE: Logistics Coordinator DEPARTMENT: Logistics REPORTS TO: Logistics Supervisor About the RoleReporting to the Logistics Supervisor, Logistics Coordinators monitor daily onsite delivery operations from start to finish. Logistics Coordinators are often the first person delivery drivers meet in person, and they are a communication point of contact for emergency and non-emergency calls from drivers. Logistics Coordinators track our Delivery Drivers’ movements to ensure successful direct-to-consumer deliveries.How You’ll Make a Difference• Responsible for the success of all drivers/routes dispatched from a specific hub• Unload deliveries from trucks and/or cold storage• Route organization/staging• Check-in drivers and distribute routes accordingly• Keep the delivery driver roster up to date• Train and coach new and existing delivery drivers as needed• Keep detailed documentation and compile shift reports• Act as a last resort rescue and/or VIP delivery driver when needed• Conduct delivery driver interviews• Assist with onboarding new drivers as needed• Collaborate with Customer Support and Logistics teams to review and mitigate error reports

Average salary estimate

Estimate provided by employer
$96200 / ANNUAL (est.)
min
max
$77K
$115K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Logistics Coordinator, Thistle

If you're looking to make an impact in the logistics field, consider the exciting opportunity of a Logistics Coordinator at our Hartford, CT location! As a Logistics Coordinator, you’ll play a crucial role in the success of our delivery operations, directly contributing to our commitment to customer satisfaction. Reporting to the Logistics Supervisor, your day-to-day will be dynamic and engaging, as you'll monitor daily onsite delivery operations from start to finish. You'll be the friendly face that delivery drivers meet first, providing essential communication support for both emergency and non-emergency situations. Your responsibilities will include unloading deliveries, organizing routes, and checking in drivers to ensure everything runs seamlessly. Additionally, you’ll get to train and coach new drivers, keeping our roster up-to-date and ensuring that everyone is set for success. You will have the chance to collaborate closely with the Customer Support and Logistics teams to evaluate error reports and improve our processes. Whether it’s conducting interviews, creating shift reports, or stepping in as a delivery driver when necessary, your work will keep our operations running smoothly. With an environment that values teamwork and communication, the Logistics Coordinator position at our company is perfect for someone who thrives in a fast-paced setting and is eager to contribute to a powerful team focused on delivery excellence.

Frequently Asked Questions (FAQs) for Logistics Coordinator Role at Thistle
What responsibilities does a Logistics Coordinator have at the company in Hartford, CT?

As a Logistics Coordinator at our Hartford, CT location, your primary responsibilities include monitoring daily onsite delivery operations, ensuring successful direct-to-consumer deliveries, unloading deliveries, organizing routes, and checking in drivers. You’ll also train new drivers, maintain detailed documentation, and collaborate with Customer Support and Logistics teams to minimize errors.

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What qualifications are required for the Logistics Coordinator role in Hartford, CT?

To be successful as a Logistics Coordinator in Hartford, CT, you should possess strong communication skills, the ability to multitask, and a keen attention to detail. Experience in logistics or a related field is beneficial, along with familiarity with delivery processes and routing. Training will also be provided to help you excel in your position.

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How does the Logistics Coordinator support delivery drivers in Hartford, CT?

In Hartford, CT, the Logistics Coordinator is essential in supporting delivery drivers by acting as their primary point of contact. You’ll distribute routes, keep the driver roster up-to-date, assist with onboarding, and provide training and coaching to ensure they have all the resources necessary for success.

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What makes the Logistics Coordinator position at the company unique?

What sets the Logistics Coordinator position apart at our Hartford, CT location is the emphasis on teamwork and communication. You won’t just coordinate; you'll actively participate in the logistics process by stepping in as a delivery driver when needed and collaborating with various teams to enhance operational efficiency.

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Is there room for advancement in the Logistics Coordinator role in Hartford, CT?

Absolutely! The Logistics Coordinator position is not just a job but a stepping stone for professional growth. With experience and proven performance, you can move into higher roles within logistics management or operations.

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Common Interview Questions for Logistics Coordinator
What experiences do you have that make you a good fit for the Logistics Coordinator position?

In your response, highlight relevant logistics or operational experience, emphasizing communication and organizational skills that have contributed to successful delivery processes in past roles.

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How do you prioritize tasks in a fast-paced environment like logistics?

Explain your approach to prioritization, such as creating checklists, using software tools, or identifying urgent tasks first. Provide examples where you successfully managed multiple responsibilities.

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Can you describe a time you resolved a delivery issue?

Share a specific situation where you tackled a delivery challenge. Detail the problem, your approach to finding a solution, and the outcome, showcasing your problem-solving skills and ability to stay calm under pressure.

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How do you ensure clear communication with delivery drivers?

Discuss methods such as regular check-ins, using communication tools, and being approachable. Reinforce how these practices lead to effective teamwork and operational success.

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What steps do you take to ensure safety in delivery operations?

Your answer should include safety protocols you have followed, training drivers on safe practices, and monitoring compliance with safety regulations to create a safe working environment.

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How do you handle stressful situations or emergencies as a Logistics Coordinator?

Illustrate your ability to remain calm and collected by describing a stressful situation you've encountered. Explain your thought process and how you successfully navigated the scenario while maintaining communication and organization.

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What tools or software are you familiar with in logistics coordination?

Highlight any software or tools you’ve used, such as delivery tracking systems, scheduling software, or inventory management tools, and how they have improved your efficiency and effectiveness in previous roles.

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How do you assess the performance of delivery drivers?

Discuss metrics or criteria you would use to evaluate performance, such as on-time delivery rates, customer feedback, and adherence to safety guidelines. Explain how you would provide constructive feedback to drivers.

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Why do you want to work as a Logistics Coordinator at our company?

Demonstrate your knowledge about the company’s values and mission, and articulate your passion for logistics and desire to contribute positively to their operations, highlighting what excites you about the role.

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How would you contribute to improving the logistics process?

Share ideas based on your previous experience or insights. Discuss how you would analyze current processes, gather driver feedback, and implement changes to enhance efficiency and productivity.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 17, 2024

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