Description
Position Information: The full-time Service Business Development Coordinator (BDC) will be the liaison between our company and its current and potential service customers. They will complete service campaign outgoing activity, schedule appointments, conduct courtesy calls, and verify scheduled appointments.
Areas of Emphasis:
Duties and Responsibilities:
Requirements
Qualifications: High school diploma or the equivalent. Ability to read and comprehend instructions and information. Strong verbal and written communication skills. Excellent listening skills and attention to detail. Knowledge of customer service principles and practices. Good data entry, phone etiquette, typing, and organizational skills. Valid driver's license and a good driving record.
Working Conditions: The Service BDC will work in a call center setting spending the majority of their time seated at a desk working on a computer and/or phone.
Note: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments).
Thomas Automotive is an Equal Opportunity Employer
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