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Commercial Property Manager

About Thomas Park

Thomas Park is a full-service commercial real estate firm offering alternative investment strategies and third-party commercial real estate services.


Our Core Values

Balance: We work hard but understand there is a life outside of work that will support a healthy balance. Work smart and do what is necessary to get the job done right. Valuable output is the greatest measure, not hours put in.

Act with Integrity: In all that we do, we act ethically. We are committed to each other, our investors, tenants, and vendors.

Strive for Excellence: Invest in personal growth, training, and lifelong learning. Demand results, solve problems, and communicate clearly.

Inclusion: We are committed to creating a long-lasting culture of equality where everyone feels safe to be their true selves. Be compassionate, trust one another and use “we” vs. “I”.

Embrace Change: Embrace new ideas and tackle problems from multiple angles. Utilize technology on a consistent basis.


About the Role

 

Reporting to a Director of Property Management, the Property Manager will manage the daily activities of a portfolio of commercial assets, which may include office, flex, retail, and industrial space.  The objective is to optimize asset value, develop and maintain tenant and owner relationships, and increase revenue.

 

Job-Type: Full-time, exempt

Hours: Monday-Friday 8 AM- 5 PM 


Primary Responsibilities

 

Property Operations

 

·     Responsible for the day-to-day operations of your assigned portfolio to ensure that all site operations comply with the established policies and procedures, and the management agreement, and are consistent with TPM’s overall objectives.

·     Conduct formal site inspections in compliance with established standard operating policies and procedures.

·      Create and maintain site-specific documentation, including property and tenant information, site operating manuals, and emergency operations manuals.

·      Obtain proposals, award contracts, and manage third-party vendors and contractors.

·      Oversee in-house building engineers and maintenance personnel.

·      Ensure regulatory compliance and effective management of risk and liability.  May be responsible for collecting tenant certificates of insurance and maintaining compliance.

·      Other duties as assigned.


Financial and Lease Management

 

·       Prepare annual budget, monthly financial variance reports, operations analysis, and leasing activity reports.

·       Manage receivables to ensure timely rent collection.

·       Oversee the completion of CAM reconciliations and ensure smooth recovery process.

·       Process and approve invoices, assuring accuracy and consistency with company policies.

·       Understand Tenant Lease obligations and ensure compliance.

·       Work closely with Lease Administration and Accounting team on a regular basis.

·       Other duties as assigned.


Owner and Tenant Relations

 

·       Cultivate and maintain positive, open relationships with Owners, Tenants, and Vendors at all times, ensuring their service needs align with leases and management agreements.

·       Coordinate Tenant move-ins and move-outs, following detailed procedures.

·       Uphold the TPM brand and ensure a positive customer experience, addressing Tenant satisfaction, building operations, lease, and management concerns.

·       Other duties as assigned.


About You

5+ years of commercial building management experience required.

Proficient in financial accounting, financial reporting, and budgeting.

Skilled in MS Office.

Experience working in Yardi Voyager and automated A/P systems.

Possess excellent organizational abilities and time management skills.

Possess a strong customer service and tenant relations aptitude.

Communicate effectively through written reports, analysis, and oral presentations.

Ability to respond to others’ needs in a timely and courteous manner.




$90,000 - $110,000 a year
Dependent on experience

Benefits

·       401(K) with employer match

·       Dental, Vision, and Medical Insurance

·       Paid Time Off

·       Paid Maternity and Paternity Leave after 1 year of employment

·       And more!

 

Thomas Park is an equal-opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Thomas park is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email HR@thomas-park.com.

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Average salary estimate

$100000 / YEARLY (est.)
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$90000K
$110000K

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What You Should Know About Commercial Property Manager, Thomas Park

Join us at Thomas Park as a Commercial Property Manager based in Baltimore, MD! We're a vibrant full-service commercial real estate firm focused on offering alternative investment strategies and top-notch third-party commercial real estate services. In this role, you'll be reporting to the Director of Property Management, where you'll manage a diverse portfolio of commercial assets, including office spaces, flex spaces, retail outlets, and industrial properties. Your mission? To enhance asset value while building and nurturing relationships with tenants and owners, ultimately driving the revenue upwards. Picture yourself overseeing daily operations, conducting site inspections, and ensuring everything runs smoothly according to our established policies. You will get to empower tenants by coordinating their move-ins and move-outs and addressing their needs efficiently, all while fostering a positive environment for both owners and tenants. If you have a knack for financial accounting and budgeting, you’ll be well-equipped to prepare annual budgets, monthly variance reports, and help streamline rent collections. We value integrity, compassion, and excellence, and we're looking for someone who embodies these traits and thrives in a collaborative atmosphere. If you're ready for a rewarding challenge and to grow with an organization that empowers its people and values diversity, apply today!

Frequently Asked Questions (FAQs) for Commercial Property Manager Role at Thomas Park
What are the key responsibilities of a Commercial Property Manager at Thomas Park?

As a Commercial Property Manager at Thomas Park, your key responsibilities include overseeing the daily operations of a diverse portfolio of commercial assets, which encompasses conducting site inspections, managing vendor contracts, and ensuring compliance with company policies. You'll also handle financial tasks like preparing budgets and financial variance reports while maintaining positive relationships with tenants and owners.

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What qualifications are necessary for the Commercial Property Manager position at Thomas Park?

To thrive in the Commercial Property Manager role at Thomas Park, you'll need at least 5 years of experience in commercial building management, and proficiency in financial accounting and budgeting. Familiarity with software such as MS Office and Yardi Voyager is crucial, as you'll rely on these tools to manage your portfolio effectively.

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What is the work environment like for a Commercial Property Manager at Thomas Park?

The work environment for a Commercial Property Manager at Thomas Park promotes a healthy work-life balance, integrity, and collaboration. You'll be part of a culture that values personal growth and embraces change, working alongside supportive colleagues who are dedicated to achieving excellence together.

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What kind of benefits can I expect as a Commercial Property Manager at Thomas Park?

As a Commercial Property Manager at Thomas Park, you'll enjoy a comprehensive benefits package that includes a 401(K) with employer matching, dental, vision, and medical insurance, as well as paid time off. Additionally, we offer paid maternity and paternity leave after one year of employment, making it a supportive environment for both professional and personal growth.

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How does Thomas Park support diversity and inclusion?

Thomas Park is committed to building a diverse and inclusive workforce, ensuring equal employment opportunities for all. We actively promote a culture where everyone feels safe to express themselves, and we provide reasonable accommodations for candidates with disabilities throughout the hiring process.

Join Rise to see the full answer
Common Interview Questions for Commercial Property Manager
Can you describe your experience with managing a portfolio of commercial properties?

When answering this question, focus on specific properties you've managed and the outcomes of your efforts. Highlight your approach to optimizing asset values and maintaining tenant relationships, using examples to demonstrate your skills and successes in this area.

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What steps do you take to ensure compliance with lease agreements?

Discuss your methodical approach to reviewing lease agreements and keeping meticulous records of tenant obligations. Provide examples of how you've monitored compliance in previous roles and resolved any issues that arose effectively.

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How do you prioritize tasks in a busy property management role?

Share your techniques for prioritizing tasks based on urgency and impact, mentioning tools or methods you use to stay organized. Use specific examples to illustrate how effective prioritization has helped you manage a portfolio successfully.

Join Rise to see the full answer
Can you give an example of a difficult tenant situation and how you handled it?

Frame your answer to highlight your diplomatic skills and resolution strategy. Be sure to outline the steps you took to address the tenant's concerns, how you communicated effectively, and the positive outcome that stemmed from your efforts.

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What strategies do you use for effective budget management?

Discuss your experience with creating and managing budgets, emphasizing your proficiency with financial reporting and variance analysis. Share examples of financial challenges you've faced and how your strategic planning helped overcome them.

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How do you approach vendor management?

Explain your vendor management strategy, emphasizing your ability to build relationships, negotiate contracts, and ensure that service levels are met. Include examples of specific vehicles or processes you use to keep vendors accountable.

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What are some key performance indicators you track as a Commercial Property Manager?

Identify the key performance indicators important in property management, such as occupancy rates, tenant satisfaction scores, and financial metrics like NOI (Net Operating Income). Discuss how tracking these KPIs contributes to the overall success of property management.

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Why do you believe tenant relations are important in property management?

Explain that strong tenant relations are critical for maintaining occupancy, reducing turnover, and enhancing the reputation of the property and management company. Provide examples of how your relationship-building efforts have resulted in positive outcomes.

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Describe your experience with handling property maintenance issues.

Discuss your proactive approach to property maintenance, emphasizing your experience with inspections, responsiveness to tenant requests, and coordination with maintenance staff or third-party contractors to resolve issues efficiently.

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How do you stay updated on changes in property management regulations?

Mention any memberships in professional organizations, subscriptions to trade publications, or courses you've taken to ensure compliance with local, state, and federal regulations. Illustrate your commitment to ongoing education and professional development in property management.

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THOMAS PARK IS A FULL-SERVICE COMMERCIAL REAL ESTATE FIRM OFFERING ALTERNATIVE INVESTMENT STRATEGIES AND THIRD-PARTY COMMERCIAL REAL ESTATE SERVICES.

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Full-time, on-site
DATE POSTED
January 13, 2025

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