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Inventory Control and Quality Assurance Specialist - (Shift 1)

ABOUT THRIVE MARKET


Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices. Every day, we help our 1.4M+ Members find better products, support better brands, and build a better world in the process. We are a profitable, half-billion-dollar revenue business proving that mission-focused companies can succeed. We are also a Certified B Corporation, recently became a Public Benefit Corporation, and are a Climate Neutral Certified company. Join us as we bring healthy and sustainable living to millions of Americans in the years to come.


THE ROLE

At Thrive Market, we have fun, we love what we do and it shows by our expansive growth. Our Thrivers are the backbone of our success. 


With the continued growth of our Fulfillment Center in Wilkes-Barre, PA, we have some exciting employment opportunities. Come experience all that we offer and Thrive along with us! 


We currently have an opportunity for a highly motivated team player as an Inventory Control/Quality Assurance Specialist. This position is responsible for all assigned tasks relating to inventory control, including maintaining inventory counts and communicating inventory needs and status to our fulfillment and operations teams.


SCHEDULE

Monday - Thursday, 6:00am - 4:30pm (overtime as needed)


RESPONSIBILITIES
  • Determine new SKU - forward picks
  • Analyze data to make decisions for inventory slotting
  • Prepare forward picks to optimize for sales
  • Must be able to keep up in a fast paced environment, and respond to demands as they arise
  • Assist with inventory cycle count program performing counts on our inventory daily
  • Pull and systematically process damaged, expired, recalled items, as needed
  • Communicate (both verbally and electronically) effectively amongst multiple departments using different means of communication
  • Consistently meets established performance standards for the role, including (but not limited to), safety, quality, productivity, and teamwork
  • Accurately read labels on products, product containers and packages, and follow electronic and/or paper order picking details
  • Must be able to lift items weighing 1 to 50 pounds
  • Must be able to stand/walk for 8 to 12 hours a day
  • Must be able to bend and/or squat to get to product(s) in lower picking levels and must be able to reach at, or above shoulder level to get to product(s) located in the higher picking locations
  • Must have adequate hearing to hear warnings from powered vehicles, emergency alarms, and announcements
  • May perform other duties as requested by the Supervisor or other functions of the operation as needed to ensure a quality experience to our members
  • May be exposed to fumes and odors on occasion
  • Moves items from one forward pick location to another based on velocity
  • Make sure all forward pick locations are set up correctly with accurate information
  • Consolidate inventory in the warehouse for better accuracy of locations
  • Must have knowledge of Excel and Google Sheets with the ability to use and create them
  • Capable of understanding velocity report and how to adjust based on these


QUALIFICATIONS
  • High School Diploma or GED Equivalent
  • Preferred, 2-year degree in logistics or inventory management
  • Ability to physically count and move products on shelves, racks, and pallets
  • Ability to read and interpret documents such as inventory reports, operating procedures to ensure inventory is audited and accurate
  • Ability to effectively communicate both verbally and written
  • Must be able to safely operate all powered equipment (forklift, electric pallet jacks, manlift)


BELONG TO A BETTER COMPANY
  • Comprehensive health benefits (medical, dental, vision, life, and disability)
  • Competitive pay + equity
  • Opportunities for advancement. We have programs that will start you on a path and train you along the way
  • Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
  • Free Thrive Market membership and discount on private label products
  • Casual atmosphere and great people to work with

We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.
Feeling intimidated or hesitant about applying because you don’t meet every requirement?  Studies prove that women and people of color are less likely to apply for jobs if they do not meet every single qualification. At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we sincerely encourage you to apply anyway! As the great Los Angeles King Wayne Gretzky said, “You miss 100% of the shots you don’t take.” Take the shot!

Thrive Market is an EOE/Veterans/Disabled/LGBTQ employer

At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!

If you need assistance or accommodation due to a disability, please email us at eoe@thrivemarket.com and we’ll be happy to assist you.

Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at www.thrivemarket.com.

© Thrive Market 2024 All rights reserved


JOB INFORMATION
  • Compensation Description - The starting hourly pay rate for this position is $19.00.
  • Rate of pay may increase over time based upon: skill, level of responsibility, additional duties, seniority, quantity or quality of production or other legitimate, business-related factors.
  • Total Compensation includes Base Salary, Stock Options, Health & Wellness Benefits, Accrued PTO, and more! 


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CEO of Thrive Market
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Nick Green
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What You Should Know About Inventory Control and Quality Assurance Specialist - (Shift 1), Thrive Market

Are you passionate about ensuring product quality and managing inventory? Thrive Market is searching for an Inventory Control and Quality Assurance Specialist to join our dynamic team in Wilkes-Barre, PA. At Thrive Market, our mission is to promote healthy and sustainable living, and our team members are key players in making this vision a reality. As an Inventory Control and Quality Assurance Specialist, you will be responsible for maintaining accurate inventory counts, analyzing data for optimal inventory slotting, and collaborating with our fulfillment and operations teams. You'll be at the heart of our fulfillment center operations, ensuring that our members receive the very best products. Your day-to-day responsibilities will include performing daily inventory counts, processing damaged and expired items, communicating our inventory needs efficiently, and maintaining established performance standards. We pride ourselves on a fun and collaborative work environment where your dedication can shine. If you are detail-oriented and ready to take on a fast-paced challenge and enjoy benefits like comprehensive health plans and opportunities for advancement, we’d love to hear from you! At Thrive Market, we believe in fostering an inclusive culture, and we encourage everyone from diverse backgrounds to apply. Join us and help make healthy living accessible to all!

Frequently Asked Questions (FAQs) for Inventory Control and Quality Assurance Specialist - (Shift 1) Role at Thrive Market
What are the key responsibilities of the Inventory Control and Quality Assurance Specialist at Thrive Market?

The Inventory Control and Quality Assurance Specialist at Thrive Market is responsible for maintaining accurate inventory counts, analyzing data for inventory slotting, preparing forward picks for sales, assisting with daily inventory counts, and communicating effectively across departments. This role is crucial for ensuring efficient operations and supporting the fulfillment process.

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What qualifications are needed for the Inventory Control and Quality Assurance Specialist position at Thrive Market?

To qualify for the Inventory Control and Quality Assurance Specialist role at Thrive Market, candidates should have a high school diploma or GED equivalent, preferably a 2-year degree in logistics or inventory management. Candidates must demonstrate the ability to physically move products, read and interpret inventory reports, and effectively communicate verbally and in writing.

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What is the typical work schedule for an Inventory Control and Quality Assurance Specialist at Thrive Market?

The typical work schedule for an Inventory Control and Quality Assurance Specialist at Thrive Market consists of Monday through Thursday, from 6:00 am to 4:30 pm. Overtime may be required as needed to meet operational demands.

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What kind of benefits can an Inventory Control and Quality Assurance Specialist expect at Thrive Market?

Thrive Market offers a range of benefits for the Inventory Control and Quality Assurance Specialist, including comprehensive health benefits (medical, dental, vision, life), competitive pay with equity options, opportunities for career advancement, and a free Thrive Market membership. We also promote mental health support through life coaching and therapy sessions.

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Is previous experience in inventory management required for the Inventory Control and Quality Assurance Specialist at Thrive Market?

While previous experience in inventory management is preferred, Thrive Market values skills such as attention to detail and effective communication. Candidates who show a strong willingness to learn and adapt are highly encouraged to apply, regardless of their direct experience.

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Common Interview Questions for Inventory Control and Quality Assurance Specialist - (Shift 1)
How do you prioritize tasks in a fast-paced environment as an Inventory Control and Quality Assurance Specialist?

To effectively prioritize tasks, I assess urgency and impact on operations. I start with critical inventory counts and any urgent communication needs among departments, ensuring that high-priority areas are addressed first to maintain smooth fulfillment processes.

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Can you describe your experience with inventory management systems?

I have hands-on experience with various inventory management systems, where I've utilized these tools to track stock levels, manage orders, and generate reports. I understand the importance of accuracy and efficiency in data entry to avoid discrepancies in inventory.

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How do you handle discrepancies in inventory counts?

When encountering discrepancies in inventory counts, I first double-check the numbers against system records and physical inventory. If discrepancies persist, I investigate possible causes through further analysis or by speaking with teammates to enhance accuracy.

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What strategies do you employ to ensure quality assurance in inventory?

To ensure quality assurance, I adopt a meticulous approach by adhering to established inventory protocols for inspecting products during receiving and daily cycle counts. I also consistently communicate with team members to rectify any issues early on.

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Describe a time when you had to communicate effectively with multiple departments.

In a previous position, during a stock shortage, I coordinated communication between the warehouse, purchasing, and sales teams to address the shortage quickly. By utilizing clear, structured updates, we successfully managed expectations and resolved the issue efficiently.

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What techniques do you use to analyze inventory data?

I utilize Excel and Google Sheets to model inventory data, creating visualizations that highlight trends, peak times, and reorder needs. This analysis allows me to make informed decisions regarding inventory slotting and management.

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How do you maintain safety protocols in the warehouse?

To maintain safety protocols, I adhere strictly to guidelines around equipment use and ensure that my workspace is organized. I also engage in ongoing training and encourage teammates to prioritize safety as part of our daily routines.

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What do you consider when determining new SKU placements?

When determining new SKU placements, I analyze sales velocity and product compatibility with existing inventory. Strategic placement can optimize accessibility and enhance picking efficiency, ultimately improving order fulfillment.

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How do you handle damaged or expired inventory?

I follow our established process for managing damaged and expired inventory by first documenting and segregating these items for review. I then communicate the findings to the appropriate department for further action based on company policies.

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Why do you want to work for Thrive Market as an Inventory Control and Quality Assurance Specialist?

I am inspired by Thrive Market's commitment to sustainability and health. Joining a mission-driven company aligns with my values, and I am eager to contribute my skills in inventory management to help further Thrive Market's vision of serving a healthier community.

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To make healthy living easy and affordable for everyone.

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DATE POSTED
December 10, 2024

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