Job details

Outbound Team Lead - Shift 1

ABOUT THRIVE MARKET

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices. Every day, we help our 1.4M+ Members find better products, support better brands, and build a better world in the process. We are a profitable, half-billion-dollar revenue business proving that mission-focused companies can succeed. We are also a Certified B Corporation, recently became a Public Benefit Corporation, and are a Climate Neutral Certified company. Join us as we bring healthy and sustainable living to millions of Americans in the years to come.

THE ROLE

At Thrive Market, we have fun, we love what we do and it shows by our expansive growth. Our Thrivers are the backbone of our success.

With the continued growth of our Fulfillment Center in Reno, NV, we have some exciting employment opportunities. Come experience all that we offer and Thrive along with us!

We currently have openings for a Team Lead (Outbound Operations) to join our amazing team where you'll be on the front lines contributing to awesome member experiences! That same experience applies to co-workers, the community, and our vendors.

Available Schedules

Monday-Thursday, 5:30am-4pm (overtime as needed)

RESPONSIBILITIES

Leads by example in all interactions with Thrivers and supports them in any way necessary to ensure they can provide exceptional operational excellence.
Creates an environment that inspires Thrivers to build a culture of operations excellence through consistent communication, training, and development.
Creates opportunities for learning that drives Thrivers’ success throughout their career
Proactively reviews operational activity reports to quickly identify and prioritize areas of opportunity, determines the root cause of the opportunity, and supports fulfillment supervisor in setting directions to achieve all performance standards
Performs other duties assigned by Supervisor to enhance fulfillment operations

QUALIFICATIONS

High school diploma or equivalent (GED)
Prior logistics, fulfillment and/or industry experience preferred
Able to stand and walk for extended periods of time, frequently reaching with hands and arms, twisting, bending, stooping, squatting, lifting and carrying, pushing, and pulling up to 50 lbs
Experience with hand-held scanners
Honest with the highest integrity
Dedicated to quality and high standards
Supportive of values following policies and procedures
Positive, ambitious, energetic, hardworking with a strong work ethic
A team player with exceptional communication who is well organized and has an eye for detail

BELONG TO A BETTER COMPANY

Comprehensive health benefits (medical, dental, vision, life, and disability)
Competitive pay + equity
Multiple work schedules available
Opportunities for advancement. We have programs that will start you on a path and train you along the way
Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
Free Thrive Market membership and discount on private label products
Casual atmosphere and great people to work with

We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.

At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply.

Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer

At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!

If you need assistance or accommodation due to a disability, please email us at eeo@thrivemarket.com and we’ll be happy to assist you.

Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at www.thrivemarket.com.

JOB INFORMATION

Compensation Description - The hourly rate for this position is $21.00 per hour, +$1 shift differential.
Compensation may vary outside of this range depending on several factors, including a candidate’s qualifications, skills, competencies and experience, and geographic location and/or shift differentials.
Total Compensation includes Base Salary, Stock Options, Health & Wellness Benefits, Accrued PTO, and more!

Thrive Market Glassdoor Company Review

3.7

Thrive Market DE&I Review

3.6

CEO of Thrive Market

Nick Green

Approve of CEO

Average salary estimate

$43680 / YEARLY (est.)

min

max

$43680K

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What You Should Know About Outbound Team Lead - Shift 1, Thrive Market

At Thrive Market, we’re committed to making healthy living accessible to everyone, and we're on the lookout for a dynamic Outbound Team Lead for our Reno, NV Fulfillment Center! If you're passionate about leading a team and crafting exceptional member experiences, you might just be the perfect fit. As an Outbound Team Lead, you’ll be at the forefront of our operations, ensuring that your fellow Thrivers have the resources and support they need to excel. Your day-to-day tasks will involve not only managing the outbound logistics but also inspiring a culture of operational excellence through training and communication. You’ll have the chance to assess performance metrics and pinpoint areas for improvement, ensuring our service remains top-notch. Thrive Market is all about growth, and with that, comes ample opportunity for you to develop in your career. If you enjoy the rewarding challenge of motivating a team and celebrating success together, we want you to apply! Offering competitive pay, comprehensive health benefits, and a supportive work atmosphere, Thrive Market knows the value of investing in our people. Let’s create a better world together, one package at a time!

Frequently Asked Questions (FAQs) for Outbound Team Lead - Shift 1 Role at Thrive Market

What are the primary responsibilities of an Outbound Team Lead at Thrive Market?

As an Outbound Team Lead at Thrive Market, your primary responsibilities include leading by example, supporting your team to ensure operational excellence, creating learning opportunities, and analyzing operational reports to identify areas for improvement. You will also assist the fulfillment supervisor in achieving performance standards while fostering a collaborative environment.