Position: Sales Associates
Reports to: Management Team
Roles and Responsibilities:
Be a part of our purpose led, performance driven brand to “step outside, work together and make it better” by using purposeful actions first and collaborate with others to create positive change.
People • Sells merchandise with superior customer service • Protects merchandise with superior customer service • Accuracy and efficiency in all point of sale interactions
Passion • Promotes Timberland Brand, brand purpose and lives Timberland brand values • Friendly, Energetic, Genuine and Personable in all interactions
Performance • Accountable for all Key Performance Indicators • Adheres to schedules that meet the needs of the business
Presentation • Visual Merchandising – Windows, tables and graphics are all based on Timberland standards and current directives • Adheres to dress code policy with highest brand standards • Housekeeping – keeping the store clean and neat at all times
Process • Shrink Awareness – demonstrate a high degree of security consciousness to protect Timberland’s assets while at the same time not being exposed to danger • Participates in all incoming and outgoing processing of inventory • Assist in growing customer communication and database by informing customers of email address and phone capture, consumer survey and mailing list collateral
R-20230420-0041