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Senior Associate, Procurement Operations

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. The Senior Associate, Procurement Operations is responsible for the maintenance of Toast’s procure-to-pay processes, metrics, and compliance. Individuals in this role should have strong financial and data acumen and be comfortable generating reports, working with systems (ZipHQ, Navan, and Netsuite), and analyzing data to perform job duties. This impactful role will work with department leadership and stakeholders to support P2P’s roadmap and ensure P2P scope remains at or above specific standards or benchmarks.

 

About this roll*  (Responsibilities) 

  • Generate and socialize metrics regarding Procure-to-Pay activities and performance, including creating dashboards or other metrics reporting processes.
  • Support maintenance and facilitation of Toast’s SOX and SOC control processes. This includes providing relevant evidence and other requests for audits.
  • Monitor Toast’s vendor master and ensure all vendor records are complete, align with Toast’s strategic category management requirements, and are in compliance with Toast’s Vendor Management policy.
  • Support in daily procurement operations as needed, this includes supporting stakeholder inquiries and  managing various types of requests/approvals across the P2P cycle. 
  • Act as a bridge between Accounts Payable, Vendor Management, Procurement Operations and Strategic Procurement functions to ensure that transactions flow seamlessly throughout the Procure-to-Pay process; take ownership of following up on any delays across the P2P function.
  • Seek opportunities for process improvements and process efficiencies; have an ownership mindset to enable the P2P function to grow with the organization. 
  • Assist department leadership is delivering against the P2P function’s roadmap of improvements. This includes engaging in special projects and supporting systems changes.

 

Do you have the right ingredients*? (Requirements)

  • At least 5 years of experience with Finance, Accounting or Procure-to-Pay functions. Other relevant backgrounds will be considered. 
  • Strong analytical skills and ability to independently generate reporting from various systems.
  • Strong communicator with an ability to maintain business relationships.
  • Understanding of SOX and SOC controls
  • High degree of accuracy in a fast-paced environment.
  • Experience with Netsuite, Navan and ZipHQ preferred. 

 

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.
Pay Range
$81,000$130,000 USD

 

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

Average salary estimate

$105500 / YEARLY (est.)
min
max
$81000K
$130000K

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What You Should Know About Senior Associate, Procurement Operations, Toast

At Toast, we’re on a mission to revolutionize the restaurant industry with our all-in-one platform that enhances operations, boosts sales, uplifts guest engagement, and keeps employees satisfied. We are seeking a Senior Associate, Procurement Operations to join our dynamic team and take charge of our procure-to-pay processes. In this pivotal remote role, you will dive into metrics maintenance and ensure compliance across various aspects of our procurement operations. You’ll work closely with department leaders and stakeholders, creating impactful dashboards and reporting metrics that keep our P2P activities aligned with Toast’s high standards. With a knack for financial analysis and data management, you'll facilitate our SOX and SOC control processes, assist in the upkeep of our vendor master records, and ensure seamless transactions within our P2P workflow. Your innovative mindset will help spot opportunities for process improvement, and your collaboration skills will bridge crucial functions like Accounts Payable and Strategic Procurement. If you possess strong analytical skills, a rich background in finance or accounting, and are familiar with systems like Netsuite, Navan, and ZipHQ, we want to hear from you! Join us to contribute to a culture that values diversity, equity, and inclusion, while pushing the boundaries of what the restaurant industry can achieve. Become a part of the Toast family and let’s bake success together!

Frequently Asked Questions (FAQs) for Senior Associate, Procurement Operations Role at Toast
What are the responsibilities of a Senior Associate, Procurement Operations at Toast?

As a Senior Associate, Procurement Operations at Toast, you'll be responsible for maintaining the procure-to-pay processes, generating critical metrics and performance dashboards, and supporting compliance with SOX and SOC controls. You'll also manage vendor records to align with strategic regulations and collaborate across multiple departments to ensure smooth operations within the P2P cycle.

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What qualifications are required for the Senior Associate, Procurement Operations position at Toast?

To qualify as a Senior Associate, Procurement Operations at Toast, candidates should have at least 5 years of experience in Finance, Accounting, or Procure-to-Pay functions. A strong analytical mindset, excellent communication skills, and familiarity with systems like Netsuite, Navan, and ZipHQ are highly preferred. Understanding of SOX and SOC controls is crucial for compliance in this role.

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How does the Senior Associate, Procurement Operations role contribute to Toast’s success?

The Senior Associate, Procurement Operations plays a crucial role in ensuring efficiency and compliance within Toast’s procurement processes. By analyzing data, generating reports, and fostering collaboration among various teams, you will help streamline operations and support the overall P2P roadmap that drives the company forward.

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What tools and systems will I use as a Senior Associate, Procurement Operations at Toast?

In your role as a Senior Associate, Procurement Operations at Toast, you will use various systems including ZipHQ, Navan, and Netsuite. These platforms are essential for generating reports, managing vendor records, and ensuring compliance within the procure-to-pay cycle, helping you carry out your responsibilities effectively.

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What is the work environment like for a Senior Associate, Procurement Operations at Toast?

The work environment for the Senior Associate, Procurement Operations at Toast is remote, allowing for flexibly balancing work and personal life. You will be part of a collaborative culture with a focus on diversity, equity, and inclusion, contributing to a community that values every team member's input and fosters professional growth.

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Common Interview Questions for Senior Associate, Procurement Operations
Can you describe your experience with Procure-to-Pay processes?

When answering this question, highlight your specific experiences with each stage of the P2P process, focusing on any measurable outcomes or improvements you achieved. Discuss tools you've used and how you've collaborated with other departments to streamline operations.

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How do you ensure accuracy in reporting and data management?

For this question, share techniques you use to double-check your work, such as cross-referencing data with multiple sources or employing software tools that help reduce errors. Emphasize your understanding of compliance requirements to demonstrate your attention to detail.

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What approaches do you take to enhance vendor relationships?

Discuss your proactive approach to communication, how you build rapport with vendors, and your strategies for resolving issues quickly and effectively. You can also reference specific examples of how you've managed vendor expectations in the past.

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Describe a time when you identified a process inefficiency and how you addressed it.

Use the STAR method to provide a concise yet comprehensive example, highlighting the situation, the tasks you undertook, the actions you implemented, and the positive results that followed. This shows your problem-solving skills and dedication to continuous improvement.

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How do you stay current with changes in procurement policies and regulations?

In your answer, mention specific resources such as industry publications, professional networks, or training programs that keep you informed. Highlight any certifications you have or professional development activities you've undertaken that relate to procurement compliance.

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What metrics do you think are most important for evaluating procurement performance?

Identify key performance indicators (KPIs) such as cost savings, cycle time, compliance rates, and vendor performance metrics. Explain why these metrics are valuable and how they relate to achieving organizational goals like efficiency and cost control.

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How do you handle competing priorities in a fast-paced environment?

Share strategies such as prioritizing tasks based on urgency and impact, maintaining an organized task list, and communicating effectively with your team. Highlight a specific example where you successfully managed multiple deadlines.

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What experience do you have with audit processes in procurement?

Discuss any direct involvement you have had with audits, such as preparing documentation, assisting auditors, or implementing findings from audit recommendations in your previous roles. This shows your familiarity with compliance requirements.

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Why do you want to work at Toast as a Senior Associate, Procurement Operations?

Express your enthusiasm for Toast's mission in the restaurant industry and align it with your career goals. Whether you share admiration for their innovative culture or commitment to diversity and inclusion, make sure your answer reflects genuine interest in the company.

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Can you give an example of a team project you were involved in and your role in it?

Choose a team project that demonstrates your collaborative skills and ability to work towards a common goal. Discuss your specific contributions, how you interacted with teammates, and the outcome of the project, reflecting positively on your teamwork abilities.

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Full-time, remote
DATE POSTED
March 7, 2025

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