Customer Support Agent (Remote- US Based)
Skills
- Excellent communication skills
- Multi-tasking in fast-paced environments
- Proficiency with Zendesk and HubSpot
- Analytical problem-solving
Responsibilities
- Receive and respond to customer inquiries
- Classify inquiries based on severity and priority
- Investigate and resolve inquiries
- Escalate issues requiring additional expertise
- Provide timely updates to customers
Education
- High School Diploma or equivalent
Benefits
- $1,000 employee referral bonus
- Flexible paid vacation policy
- 6 weeks paid parental leave
Average salary estimate
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