TOLL ATTENDANT I

State of New Hampshire Job Posting

Department of Transportation

Bureau of Turnpikes

36 Hackett Hill Road, Hooksett, NH

TOLL ATTENDANT I

Labor Grade 9: $15.62 - $21.10 per Hour

*Effective July 14, 2023*

Up to 29.5 hours per week

The State of New Hampshire, Department of Transportation, Bureau of Turnpike has part time vacancies available for Toll Attendant I positions.

SUMMARY:

To process all vehicles using the NH Turnpike System to ensure revenues due are collected and traffic is expedited through the toll plazas.

MINIMUM QUALIFICATIONS:

Education: High school diploma or high school equivalency credential.

Experience: Six (6) months of experience in public contact work preferably involving the handling of cash and making change.

License/Certification: None required.

RECOMMENDED WORK TRAITS:

Ability to make change quickly and accurately. Ability to follow instructions. Ability to meet the public and to answer questions in a pleasant and courteous manner. Ability to count money and to prepare simple records. Ability to work exposed to various climatic conditions. Ability to establish and maintain harmonious relationships with other employees and supervisors. Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the agency appointing authority.

YOUR EXPERIENCE COUNTS

Under a recent change to the rules, an applicant's relevant experience now counts towards formal education degrees referenced below! See Per 405.1.

18 Months of additional relevant experience = Associate's degree

36 Months of additional relevant experience = Bachelor's degree

54 Months of additional relevant experience = Master's degree

SPECIAL REQUIREMENTS:

The job of collecting tolls and the operation of the toll collection equipment is designed for a person in a standing position. The majority of time during a shift is spent in a standing position. A stool is provided to give you an opportunity to sit occasionally so you can rest your legs and change your back posture. Frequent bending, stretching, gripping, reaching, and twisting, and the ability to lift a maximum of 50 lbs. occasionally is required. All accountabilities must be performed in accordance with State, Federal and Department rules and policies, including risk management, safety and environmental standards, regulations and administrative orders.

RESPONSIBILITIES:

Processes and classifies vehicles at one or more toll plazas expeditiously by category and method of payment in order to ensure proper revenue is collected through the electronic toll system to provide accurate audit records.

Provides security for toll revenue collected in order to ensure accountability of all funds to be turned into the Supervisor.

Observes and receives reports on potential traffic hazards, road conditions, accidents, and unusual occurrences on the NH Turnpike System and reports them to the Supervisor in order to ensure public safety.

Performs housekeeping duties and clearing snow in and around the tollbooth and within the toll plaza.

Relieves other Toll Attendants for break or lunch periods.

Disclaimer Statement: The supplemental job description lists the essential functions of the position and is not intended to include every job and responsibility specific to the position. An employee maybe required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of the classification.

For assistance creating your talent profile or applying online contact Krista Robichaud, Recruitment Specialist, at 603-271-8026 or at Krista.Robichaud@dot.nh.gov .

For additional information contact John Corcoran, Administrator, at 603-485-3806 or Bureau70@dot.nh.gov .

EOE

TDD Access: Relay NH 1-800-735-2964