Inside Sales Representative - job 1 of 2

As an Inside Sales Representative at Too Good To Go, your key responsibilities will include engaging with potential partner stores, showcasing the benefits of our platform, assisting in the onboarding process, and maintaining strong relationships to ensure a positive experience. This involves making calls, sending emails, and following up diligently to support stores in maximizing their food-saving efforts.

Candidates for the Inside Sales Representative role at Too Good To Go should ideally have previous experience in a sales environment, particularly over the phone. Strong communication skills, both spoken and written, are essential, alongside a data-driven mindset. Knowledge of CRM tools and basic Excel skills will also be advantageous. Above all, a passion for making a difference in the fight against food waste is crucial.

The work environment for an Inside Sales Representative at Too Good To Go is dynamic and collaborative, based in our Melbourne office. You’ll spend most of your time supporting new store partners and connecting with them to share our mission and values. The culture encourages teamwork and celebrates successes, making it a motivated space to achieve personal and professional growth.

While prior sales experience is beneficial, it is not strictly necessary for the Inside Sales Representative position at Too Good To Go. We value diverse backgrounds and seek individuals with passion, strong communication skills, and the tenacity to succeed. If you have a sales background or skills relevant to building relationships and solving problems, we encourage you to apply!

Too Good To Go is committed to the personal and professional development of its team members. As an Inside Sales Representative, you will have access to various career development programs, training options, and performance recognition initiatives to nurture your talents and help you grow within the company. With a strong focus on social impact, you’ll also gain valuable experience in a mission-driven environment.

In your response, highlight your passion for sustainability and making a positive impact on the environment. Emphasize how Too Good To Go's mission aligns with your personal values and your desire to contribute to meaningful work in fighting food waste.

Provide specific examples of your previous sales experiences, focusing on how you successfully engaged with clients over the phone. Talk about your ability to adapt your sales techniques based on customer needs and how you achieved your sales targets.

Discuss how you view rejection as a learning opportunity rather than a setback. Explain your strategies for maintaining motivation and resilience, such as seeking feedback and staying focused on your goals, which ultimately will help you succeed as an Inside Sales Representative.

Talk about your organizational skills and tools you use to keep track of your sales pipeline. Mention how you prioritize leads and follow-ups based on potential value and your systematic approach to nurturing leads through the sales process.

Share techniques such as active listening, showing genuine interest, mirroring your client's communication style, and asking questions that demonstrate your understanding of their needs. These strategies will help you explain the value of Too Good To Go effectively.

Discuss your familiarity with CRM tools and how you have used them to track interactions with clients, manage follow-ups, and analyze data to improve your sales strategies. Emphasize how a good CRM can streamline your efforts and make you more efficient.

Provide a specific example highlighting your problem-solving skills and ability to remain calm under pressure. Focus on the steps you took to resolve the issue, build trust, and ultimately close the deal, showcasing your customer service mindset.

Talk about your approach to onboarding, which includes clear communication of expectations, training sessions, and regular follow-ups to address any concerns. Emphasize the importance of building a strong foundation for long-term partnerships.

Reflect on the challenges of maintaining motivation amidst rejection and high call volumes. Discuss coping strategies like setting achievable goals, celebrating small wins, and seeking support from teammates to overcome these challenges.

Explain how you would focus on understanding the partner’s concerns first and then articulating the benefits of joining our platform, like increased visibility, social impact, and additional revenue streams. Tailor your pitch to their specific needs and illustrate success stories to make your case compelling.