Key Account Executive - job 1 of 2

As a Key Account Executive at Too Good To Go, your core responsibilities include building strong, trust-based relationships with clients, identifying their needs, and leveraging insights to uncover growth opportunities. You will also be responsible for engaging in value creation through understanding industry trends and facilitating effective meetings. Additionally, you will analyze customer data proactively to address challenges and enhance client success.

To excel as a Key Account Executive at Too Good To Go, candidates should have 2-3 years of experience in a revenue-generating role such as sales, customer success, or business development. A proven record of exceeding targets is essential, along with familiarity with value-based selling and frameworks like MEDDICC. Strong communication skills, enthusiasm for sustainability, and a collaborative approach are also vital to succeed in this role.

At Too Good To Go, employee development is a priority for us. As a Key Account Executive, you'll have access to mentorship opportunities and ongoing training to enhance your sales techniques and industry knowledge. Plus, we encourage participation in various team initiatives and provide flexibility that allows you to balance personal growth with work commitments.

The Key Account Executive position at Too Good To Go stands out due to its unique blend of social impact and professional growth. You’ll not only work towards exceeding sales targets but also play a pivotal role in combating food waste on a global scale. This role allows you to make a meaningful difference while contributing to a sustainable future, all within a vibrant and inclusive workplace culture.

You can expect a flexible and collaborative work environment as a Key Account Executive at Too Good To Go. We champion a hybrid working model, allowing you to work from home and our bright offices. The company also promotes regular team-building activities and provides resources for personal and professional development, ensuring you feel engaged and supported in your role.

When approaching relationship-building with key accounts, focus on understanding their needs and aligning our solutions to meet those needs. Start with high-quality discovery meetings to establish trust and rapport. Use insightful questions to guide conversations, and be proactive in following up on their concerns and feedback to showcase your commitment.

Value creation is crucial in the Key Account Executive role as it helps in reinforcing the client’s belief in your product's benefits. By consistently delivering insights and solutions that address their specific challenges, you elevate their experience and encourage long-term partnerships. Highlight past experiences where you've successfully driven value for clients, demonstrating your capability.

To identify growth opportunities among key accounts, I would start by conducting a deep analysis of their current engagement and usage of our services. This would involve leveraging data to pinpoint areas where they may benefit from additional support or services. Regular check-ins and monitoring industry trends can also reveal opportunities for upselling or introducing new offerings.

In situations of ambiguity, I believe in gathering as much information as possible before making decisions. For example, I once led a project where the goals were unclear, so I initiated discussions with stakeholders to clarify objectives and expectations. This collaborative approach not only brought clarity but also built trust among the involved parties, ensuring the project was a success.

My experience with data-driven decision-making involves utilizing analytics tools to track performance metrics and customer feedback. I analyze data to inform strategies for improving client engagement and addressing pain points. For instance, in my previous role, I used performance data to re-align goals and proactively resolve issues, which resulted in a marked increase in client satisfaction.

In a fast-paced environment, I prioritize tasks by assessing deadlines, project impacts, and overall importance. I believe in making a daily to-do list while keeping the long-term goals in mind. Utilizing task management tools also helps in organizing my workload effectively, ensuring that critical tasks are addressed promptly while maintaining quality.

Keeping myself updated on industry trends is vital for providing valuable insights to clients. I subscribe to relevant newsletters, participate in webinars, and connect with industry professionals on platforms like LinkedIn. I also engage with thought leadership content to gain diverse perspectives on food sustainability and waste reduction, which I then incorporate into my conversations with clients.

Collaboration plays a significant role in achieving key account goals, as it leverages diverse skills and knowledge from different departments. I regularly coordinate with marketing, product, and customer support teams to ensure that we are aligned in our approach and can collectively address our clients’ needs. This unified strategy fosters more effective solutions and enhances client satisfaction.

In handling difficult client situations, I prioritize active listening, empathy, and clear communication. I focus on understanding the client's perspective and identifying the root cause of their frustration. From there, I would work collaboratively with them to find a solution, keeping them informed throughout the process and ensuring they feel valued and understood.

I am excited about working for Too Good To Go because of its mission to combat food waste and promote sustainability. Being part of a company that actively makes a positive impact on the environment resonates deeply with my personal values. I also admire the collaborative culture and innovative approach that encourages employees to push boundaries while making a difference.