Project Manager

The Project Manager at Top Hat is responsible for overseeing the production of digital textbooks, managing multiple projects concurrently, and leading multi-stakeholder teams, including authors and subject matter experts. You will also train external stakeholders on platform functionalities, establish and monitor project budgets, communicate progress with internal stakeholders, and proactively identify solutions to potential issues.

To apply for the Project Manager role at Top Hat, you should have a minimum of three years of experience in managing digital content projects, preferably within the post-secondary sector. An undergraduate degree is required, and experience in instructional design, along with PMP Certification, will be considered an asset. Strong communication and project management skills are also essential.

Top Hat is committed to the professional development of its team members. As a Project Manager, you will have access to various learning opportunities tailored to enhance your skills and advance your career. The company fosters a culture of growth and engagement, ensuring that each team member feels supported in their professional journey.

The work environment for a Project Manager at Top Hat is collaborative and fast-paced. Team members are encouraged to contribute innovative ideas and problem-solve together. With a focus on building meaningful relationships both internally and externally, the culture promotes openness, respect, and a strong work ethic.

As a Project Manager at Top Hat, you will use various project management and collaborative tools to monitor project progress, manage schedules, and facilitate communication among stakeholders. Familiarity with digital content creation tools will be beneficial, especially as you work on integrating new technologies such as generative AI into educational resources.

In answering this question, discuss specific examples of previous projects you managed concurrently. Highlight strategies you used for prioritization, resource allocation, and time management. Emphasize your ability to adapt to challenges while keeping all stakeholders informed and engaged.

To effectively respond, share a situation where you successfully resolved a conflict. Explain your approach, such as facilitating open communication or mediating discussions, and focus on the positive outcomes that followed your intervention to showcase your leadership skills.

Discuss the project management methodologies you’re familiar with, like Agile or Waterfall. Provide examples of how you set timelines, monitor progress, and communicate strategies to ensure milestones are met. Mention any tools or software you use to help manage these aspects.

Describe your process for gathering feedback from stakeholders. Emphasize your commitment to actively listening and effectively integrating their insights to improve both the project outcomes and your team's collaboration.

Provide an example where you created a detailed budget for a project. Describe how you monitored expenditures and adjusted allocations as necessary. Highlight your experience ensuring projects remain on or under budget.

Explain your method for training external stakeholders, like authors or subject matter experts, emphasizing your communication skills. Discuss how you create engaging training materials or sessions that ensure understanding and usability.

When answering, share your techniques for prioritization, possibly using tools like Gantt charts or Kanban boards, and explain how you determine which tasks are most critical based on project goals and timelines.

Discuss the communication channels you prefer and how you maintain transparency with all team members. Explain your commitment to regular updates and how you ensure everyone involved stays informed and engaged.

This is an opportunity to demonstrate your flexibility. Provide an example where a project faced unexpected changes and discuss how you adapted your plans while communicating with stakeholders to ensure project goals were still met.

Talk about how you use data to drive decisions, such as tracking performance metrics, project timelines, and budget adherence. Share instances where data analysis informed your adjustments during a project's lifecycle to achieve desired outcomes.