Training Facilitator and Project Manager

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Training Facilitator and Project Manager - Samsung Electronics America

2020 Companies has partnered with Samsung Electronics America to hire passionate, tech savvy, Samsung enthusiasts as a dedicated Training Specialist within our Business channels. This role will ultimately be responsible for supporting the assigned dedicated Carrier, Channel, and Direct Touch teams through our internal and external Senior Leaders across the entire United States. The Samsung Mobile Trainer will work very closely with Senior Leadership primarily supporting training events, business functions, training videos, and internal training webinars while also uncovering additional opportunities through business partnerships with account teams, joining team calls, and visiting in the field.

Your Role as a Mobile Trainer with Samsung Electronics America is to:

• Travel to and facilitate all training events, roadshows, carrier events as requested by partners and leadership.
• Create more opportunities for selling in house solutions by building relationships with partners to learn customer's needs and managing partners by region (via training, events, etc.).
• Collaborate with all stakeholders in order to tailor training to best fit the needs of the team.
• Manage the creation and implementation of a variety of different training methods including hands on, blended, digital, technical and train the trainer.
• Identify opportunities of improvement or areas of excellence within programs; report findings to senior partners.
• Innovate new and fun ways to engage team in training and development activities.
• Build strong relationships with business partners, account teams, internal management, etc.
• Effectively design/implement training materials to enhance the overall learning experience.
• Staying knowledgeable of all offered B2B products and solutions, which also include our service provider business partners
• Hosting workshops/strategy meetings with high-level stakeholders (internal and external)
• Plan and project manage all operations about virtually based learning/webinars (including content consolidation, setting up training platform, and facilitation of content to the audience)

Successful Samsung Mobile Trainer qualifications:

• Obtained Bachelor degree or higher in Education, Business, or related field. and 5-7 years of training facilitation, project management and business strategy.
• Ability to perform independently with strong decision making skills.
• Ability to stage a consultative selling process that overcomes objections and connects with company’s needs.
• Impeccable oral, verbal and written communications and presentation skills.
• Advanced PowerPoint skills.
• Ability to travel 25% - 50%.
• Ability to work with multiple Senior level decision-makers to create strategy and content required to support business needs
• Impeccable integrity and commitment to customer satisfaction.
• Solves for yes to leadership/client requests.
• Develops professional expertise by complying with company policies and procedures.
• Values and creates a winning culture and has a "do whatever it take" mindset

ABOUT 2020 COMPANIES

2020 Companies recruits, hires, trains, and cultivates Sales Representatives, Brand Ambassadors, Merchandisers, and casted-talent, to tailor a full-package solution for clients wanting to grow their market share, build brand awareness, expand distribution channels, and connect people with consumers. 2020 is committed to inspiring our LEADERSHIP values for a far-reaching influence in the industry.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Job Description:

• Travel to and facilitate all training events, roadshows, carrier events as requested by partners and leadership
• Create more opportunities for selling in-house solutions by building relationships with partners to learn customer's needs and managing partners by region (via training, events, etc.)
• Collaborate with all stakeholders in order to tailor training to best fit the needs of the team
• Manage the creation and implementation of a variety of different training methods including hands-on, blended, digital, technical and train-the-trainer
• Understand our internal customers that we fully support
• Identify opportunities of improvement or areas of excellence within programs; report findings to senior partners
• Effectively train on how to create exciting experience for consumers
• Innovate new and fun ways to engage team in training and development activities
• Build strong relationships with business partners, account teams, internal management, etc.
• Effectively design/implement training materials to enhance the overall learning experience
• Staying knowledgeable of all offered B2B products and solutions; which also include our service provider business partners
• Hosting workshops/strategy meetings with high level stakeholders (internal and external)
• Plan and execute all operations pertaining to virtually based learning/webinars (including content consolidation, setting up training platform, and facilitation of content to the audience)
• Required reporting back to Senior Leadership

Qualifications:

• Bachelor degree or higher in Education, Business, or related field
• Successful training experience/proven track record in performance management
• Ability to perform independently with strong decision-making skills
• Creative design skills utilizing technology-based tools and processes
• Ability to stage a consultative selling process that overcomes objections and connects with company's needs
• Impeccable oral, verbal and written communications and presentation skills
• Advanced PowerPoint skills
• Ability to travel 25-50%
• Ability to work with multiple decision makers to create content required to support business needs
• Impeccable integrity and commitment to customer satisfaction
• Solves for yes to leadership/client requests
• Develops professional expertise by complying with company policies and procedures
• Values and creates a winning culture
• Proactive in own self-development
• Thinks and plans with the end goal in mind
• Has a "do whatever it takes" attitude and positive mindset

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.