Job details

Charter Coordinator

Hiring Immediately - Charter Coordinator

Transdev Services, Inc. is seeking a Charter Coordinator (position hours: 11:00 a.m. – 7:30 p.m.) for its Boston Public Schools transportation contract. The Charter Coordinator supports Operations by taking bus trip requests through the Boston Public School districts electronic system, the telephone and email. The Charter Coordinator also determines map routes, assigns Driver coverage, and provides trip details to Drivers.

Come join the largest private-sector operator of public transportation in North America, one that cares about its employees, passengers and their communities.

Why Work With Us?

$22.87 per hour!
Full time employment with work year-round – not just during the school year!
Medical, Dental and Vision!
Short/long term disability and life insurance!
Holiday pay!
Paid time off!
401(K) with a Company match!
Employee assistance program!
Ability to advance your career!

Responsibilities:

Takes bus trip requests through the school district’s electronic system, Zum, email, and over the telephone.
Enters bus trips into Transdev’s VDS system.
Enters information via Zum Portal.
Determines map routes, assigning Driver coverage, and providing bus trip details to Drivers.
Provides bus trip information to Dispatchers.
Assigns Dispatcher coverage for weekend charters and special events.
Provides backup coverage for Dispatchers.
Assigns after school bus transportation services as needed.
Generates bus trip reports as needed.
Completes payroll tasks related to Charter and field trips.
Performs various administrative tasks including writing letters, generating reports, drafting pay-memos, copying, filing, faxing, etc.
Encourages compliance with Company policies and procedures and the Driver’s Collective Bargaining Agreement.
Performs other duties as assigned.

Education, Licensing, and Certifications Required:

A high school diploma or GED.

Experience Required:

Three (3) years of experience in office coordination or transportation field operations.
Dispatching experience preferred.

Experience Preferred:

Dispatching experience preferred.

Skills and Knowledge Required:

Strong customer service skills.
Ability to multi-task.
Proficient use of computers.
Proficient with Microsoft Office applications such as Word, Excel, and Outlook.
Strong interpersonal, written and verbal communication, and telephone etiquette skills; ability to respond and present professionally to callers and customers.
Highly organized and ability to work with minimal supervision.
Ability to work with a team as well as individually.
Ability to work a non-traditional work schedule which may include early mornings, nights and weekends.

Pre-Employment Requirements:

Must submit to drug testing and a background checks.

Physical Requirements:

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential function of this job. Reasonable accommodations can possibly be made to enable individuals with disabilities to perform the essential functions.

Must be able to work shifts or flexible work schedules as needed.
100% of work is accomplished indoors and in air conditioned or well ventilated facilities.
Work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.

The job requirements and duties outlined in this document may be subject to change to meet the needs of each property location.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy

Transdev Glassdoor Company Review

3.2

Transdev DE&I Review

3.0

CEO of Transdev

Thierry Mallet

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By Transdev

Transdev US is part of a global company spanning 19 countries across six continents. As an operator and global integrator of mobility, Transdev – The mobility company – empowers freedom to move every day thanks to safe, reliable and innovative sol...

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FUNDING

Private

DEPARTMENTS

Operations

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Taxi & Car Services

TEAM SIZE